Top 66 Senior advisor Jobs in Reading Pa

Contact Center Advisor - Downtown Reading, PA
Visions Federal Credit Union —Reading, PA
- $23 - $30 an hour
- 12 hour shift
- Hybrid work
- Mid-level
- Organizational skills
- In-person
- Paid holidays
- Health insurance
Senior Outside B2B Sales Executive
Wholesale Payments —Pennsylvania
- $93,489 - $223,999 a year
- Full-time
- Remote
- Business development
- Fair chance
- Senior level
- Paid training
- Health savings account
Quick Apply
Senior Employment Compliance Specialist
Eurofins USA —Leola, PA
- $70,000 - $80,000 a year
- Overtime
- Hybrid work
- 5 years
- Analysis skills
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Senior HR Generalist
C&W Services —Reading, PA
- $76,296 - $89,760 a year
- Full-time
- Spanish
- Computer literacy
- 3 years
- Health savings account
- Disability insurance
Quick Apply
Assistant Vice President for Finance
Kutztown University PASSHE (PA) —Kutztown, PA
- $145,073 - $163,994 a year
- Full-time
- Office
- Finance
- Analysis skills
4d
BSA/FCC Program Advisor
Customers Bank —West Reading, PA
- Full-time
- 5 years
- Writing skills
- Research
9d
Affluent Market Senior Financial Advisor (Draw salary plus commission)
M&T Bank —Wyomissing, PA
- Full-time
- Office
- Business development
- Senior level
Manager - Talent and OD (Program Management)
Penske Truck Leasing and Logistics —Reading, PA
- 7 years
- Pass drug screening
- Office
Director - Corporate Human Resources (Penske Logistics)
Penske Truck Leasing and Logistics —Reading, PA
- Pass drug screening
- Office
- 3 years
- Relocation assistance
Assistant Dean of Student Affairs
Reading Area Community College —Reading, PA
- $60,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Office
Senior Living Physical Therapist Assistant
REHAB1 —Reading, PA
- From $62,400 a year
- Part-time
- Physical & Rehabilitation Medicine
- Mid-level
- Outpatient experience
- Health savings account
- Paid holidays
Senior Living Physical Therapist
REHAB1 —Reading, PA
- From $104,000 a year
- Part-time
- Physical & Rehabilitation Medicine
- Mid-level
- Outpatient experience
- Health savings account
- Paid holidays
Client Services
Jetson Specialty Marketing Services, Inc —Hamburg, PA
- Full-time
- Marketing
- 5 years
- Mid-level
10d
ERP Business Analyst
Core BTS —Lyons, PA
- Urgently hiring
- 5 years
- Bachelor's degree
- Senior level
Quick Apply
Assistant Vice President for Finance
Kutztown University —Kutztown, PA
- CPA
- Office
- Finance
3d
Business Intelligence & Applications Manager
PMG Holding LLC —Allentown, PA
- $110,000 - $130,000 a year
- Full-time
- 8 years
- Travel
- Senior level
- Paid holidays
- Disability insurance
Quick Apply
Director, Revenue Operations
Tait —Lititz, PA
- Full-time
- 11+ years
- Finance
- Bachelor's degree
- Paid parental leave
- Health savings account
Senior Client Manager, Water Resources
Entech Engineering, Inc. —Reading, PA
- $120,000 - $135,000 a year
- Full-time
- Bachelor of Science
- Office
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Financial Advisors
Savant —Wyomissing, PA
- $150,000 - $175,000 a year
- Full-time
- 5 years
- Senior level
- Leadership
Licensed Medicare Insurance Agent (Remote)
HEALTHPLANONE, LLC —Reading, PA
- Weekends as needed
- Remote
- 18 years or older
- Mid-level
- High school diploma or GED
- Health insurance
Quick Apply

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Contact Center Advisor - Downtown Reading, PA

Visions Federal Credit Union -
Reading, PA

Apply Now

Job Details

Full-time
$23 - $30 an hour

Benefits

Paid holidays
Health insurance
Tuition reimbursement
Paid time off
Pension plan
401(k) matching
Volunteer time off

Qualifications

Copy machines
Fax machines
Productivity software
Faxing

Full Job Description

About Us

We're in the business of people helping people and you can help us change lives just by working here. Whether it’s helping a member make a transaction, buy their first home, or improve their financial wellness one step at a time – you have an impact on their lives just by working here, no matter what your position may be.

Work with us – and be part of something bigger than banking.

In exchange for your time and talents, we offer generous benefits. After all, you make us awesome, so we take care of you with things like…

Pension Plan, 401k Plan with company match
Excellent health benefits
Flexible Paid Time Off (PTO), Volunteer Time Off (VTO), and Wellness Time Off (WTO)
10+ paid holidays per year
Lifestyle Spending Account stipend for wellness, caregiving, or personal expenses such student loans and tuition reimbursement
Employee recognition program
...and more!

At Visions, we do, and will continue to, treat all of our employees fairly and with complete respect, regardless of race, ethnicity, gender, and any other differences. We strive to celebrate the diversity of our employees, as they are part of the fabric of this great credit union.

Title of Position: Contact Center Advisor – Downtown Reading, PA

Position Overview: As a Contact Center Advisor, you will be responsible for interacting with current and prospective members through use of Contact Center inbound/outbound telephone delivery channels with a goal of establishing, building and/or enhancing business relationships. You will be responsible for providing exceptional member service and adhering to service expectations set forth by trusted advisor training. This includes, but is not limited to, cross selling of credit union products and services, minimizing member wait times, providing superior credit union services to members in a professional and efficient manner, maintaining high levels of member satisfaction and service quality, and expanding credit union member base by using effective sales techniques.

Position Type: Full-Time. Typical shifts include Monday through Friday 8:30AM to 6:15PM with rotating Saturday shifts 8:15AM – 12:15PM.

Compensation Range: $23.00/Hr. - $30.00/Hr. *Hiring rates may be dependent on a number of factors, including years of directly related work experience, education, geographic location or special skills*

Location: On-site Downtown Reading, PA. Hybrid / Remote opportunity available ONLY to candidates from the Reading, PA area.

At this time, Visions Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position.

Responsibilities/Duties:

Ensure adherence to member identification requirements outlined in credit union and department policy and procedure, safeguarding member information.
Comply with all regulatory compliance acts including Fair Credit Reporting Act, Equal Credit Opportunity Act, and Truth-In-Lending/RESPA, including mortgage disclosures.
Ensure review and completion of all regulatory compliance courses through all learning platforms (BAI).
Maintain quality of work by reviewing account, loan, and mortgage documents for accuracy and completeness, timeliness of completion for all account, loan, and mortgage products.
Efficiently complete all member and staff requests within Contact Center delivery Open, close, and maintain applicable maintenance on all depository and loan accounts.
Adhere to established Contact Center performance indicators including, but not limited to, schedule adherence, inbound wait times, and quality monitoring evaluations.
Promptly and professionally service in-bound member phone interactions, following established Contact Center interaction standards, from internal and external membership regarding accounts, transactions, product information and service options.
Demonstrates a willingness and initiative in the timely and complete resolution of member complaints, problems, questions, and errors by taking ownership for the member concern, directly answering standard/technical questions, and escalating to management when needed.
Provide elevated service to all members that meet or exceed established member service goals, as measured by member satisfaction surveys.
Educate members on consumer loan products, interview member applicants, and review and submit consumer loan applications, through all Contact Center delivery.
Conduct effective needs-based cross-selling during member interactions, making applicable product and service recommendations in support of department and individual goal attainment.
Meet all KPIs set by Sr. Leadership related to loan, credit card, and membership growth, ancillary loan products, and referral opportunities in support of organizational growth.
Respond effectively to changing ideas, responsibilities, expectations, trends, strategies, and other processes.
Demonstrate a commitment to diversity, equity, inclusion, and belonging through continuous development, modeling inclusive behaviors, and proactively managing bias.
Perform other duties needed to help fulfill our mission, drive our strategy, and support our organization’s values.

Minimum Qualifications & Experience:

An associate degree with 1-3 years of experience. 3-5 years of relevant experience will be considered in lieu of a degree.
Extensive knowledge of Credit union products, services, systems, and procedures preferred.
Must be able to obtain and maintain NMLS licensing to comply with the Secure & Fair Enforcement Licensing Act.
Proficient in the Microsoft Office Suite programs.
Proficient with standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, PCs, etc.
Visions remains committed to the aspects of diversity and inclusion and will consider alternative education and experience.

Preferred Qualifications & Experience:

Bachelor’s degree preferred.
Minimum of one year contact/call center experience.
Minimum of four years customer service, retail, banking, or financial services industry experience.

We're more than banking. You can be, too. #ClaimYourSeat

Experience

Required

1-3 years of experience. 3-5 years of relevant experience will be considered in lieu of a degree.

Preferred

Minimum of four years customer service, retail, banking, or financial services industry experience.
Minimum of one year contact/call center experience.
Extensive knowledge of Credit union products, services, systems, and procedures preferred.

Education

Required

Associates or better

Preferred

Bachelors or better

Licenses & Certifications

Preferred

NMLS number

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

senior advisor jobs in reading pa

Contact Center Advisor - Downtown Reading, PA

Senior Outside B2B Sales Executive

Senior Employment Compliance Specialist

Senior HR Generalist

Assistant Vice President for Finance

BSA/FCC Program Advisor

Affluent Market Senior Financial Advisor (Draw salary plus commission)

Manager - Talent and OD (Program Management)

Director - Corporate Human Resources (Penske Logistics)

Assistant Dean of Student Affairs

Senior Living Physical Therapist Assistant

Senior Living Physical Therapist

Client Services

ERP Business Analyst

Assistant Vice President for Finance

Business Intelligence & Applications Manager

Director, Revenue Operations

Senior Client Manager, Water Resources

Financial Advisors

Licensed Medicare Insurance Agent (Remote)

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