Top 92 Guest service agent Jobs in Red Oak, Tx

Front Desk Agent
Residence Inn Waxahachie —Waxahachie, TX
- $14 - $16 an hour
- Part-time
- Hotel
- High school diploma or GED
- Computer skills
- Employee discount
Quick Apply
7d
Guest Service Agent - Hilton Anatole Dallas
Hilton —Dallas, TX
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
1d
Full Time Front Desk Agent - Home2 Suites by Hilton Dallas/Desoto
Seva Hospitality —DeSoto, TX
- Weekends as needed
- Background check
- Experience working with individuals with disabilities
- Hotel
- Health insurance
- Dental insurance
Hotel Front Desk Agent
3sch Op —Cedar Hill, TX
- $15 an hour
- Part-time
- Computer literacy
- Hotel
- Computer skills
- Employee discount
- Flexible schedule
Quick Apply
Front Desk Agent - Home2 Suites by Hilton Dallas/Desoto
Seva Hospitality —DeSoto, TX
- Weekends as needed
- Background check
- Experience working with individuals with disabilities
- Hotel
- Health insurance
- Dental insurance
Quick Apply
PT- Guest Service Agent
101 - Canopy by Hilton —Dallas, TX
- Part-time
- English
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
NFC Amenity Management —Dallas, TX
- $17.50 an hour
- Part-time
- US work authorization
- Entry level
- Paid training
- Disability insurance
Quick Apply
Guest Service Agent
Comfort Suites Waxahachie Texas —Waxahachie, TX
- From $13 an hour
- Part-time
- Serving
- CPR Certification
- Heavy lifting
Quick Apply
2d
Coordinator, Central Reservations
Rosewood Hotel Group —Dallas, TX
- Full-time
- English
- Hotel
- 1 year
Guest Service Agent
101 - Canopy by Hilton —Dallas, TX
- Weekends as needed
- English
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Holiday Inn Express and Suites —Cedar Hill, TX
- $13 - $14 an hour
- Full-time
- Hotel
- In-person
- Communication skills
Quick Apply
12d
Reservations Agent
The Joule —Dallas, TX
- Full-time
- Hotel
- High school diploma or GED
- Entry level
7d
Front Desk Agent
Marriott International, Inc —Dallas, TX
- Full-time
- Hotel
- High school diploma or GED
- Front desk
1d
Guest Experience Agent
Kimpton Hotels & Restaurants —Dallas, TX
- $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
7d
Front Desk Agent
Kasa —Dallas, TX
- $18 an hour
- Weekends as needed
- Hotel
- Ability to lift 50 pounds
- Quality control
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Hilton Dallas/Park Cities —Dallas, TX
- Full-time
- Basic math
- English
- Hotel
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
FAIRMONT —Dallas, TX
- Full-time
- Entry level
- Health insurance
- Dental insurance
Quick Apply
13d
Front Desk Agent
Omni Hotels & Resorts —Dallas, TX
- Full-time
- English
- Math
- Ability to stand for extended periods
Quick Apply
5d
Front Desk Sales Associate
Massage Envy —Waxahachie, TX
- Full-time
- Ability to stand for extended periods
- Communication skills
- Entry level
13d
FRONT DESK AGENT - FT
ZAZA HOLDINGS LLC —Dallas, TX
- $18 an hour
- Full-time
- English
- Mid-level
- Hotel
Quick Apply
23h

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guest service agent jobs near red oak, tx

Front Desk Agent

Residence Inn Waxahachie
Waxahachie, TX

Quick Apply

Job Details

Part-time | Full-time
$14 - $16 an hour
7 days ago

Benefits

Employee discount

Qualifications

Computer operation
Teamwork
Employee relationship building
High school diploma or GED
Venue guest services

Full Job Description

Job Summary
Looking for Morning 7:00-3:00pm, Evening 3:00-11:00pm, Overnight 11:00-7:00am

Guest Service Representatives are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Essential Job Functions

Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Always maintain a friendly and warm demeanor.
Greet and welcome all guests approaching the front desk.
Handle requests for information, mail and messages in an efficient and courteous manner.
Answer guest inquiries about hotel service, facilities and hours of operation.
Answer inquiries from guests regarding restaurant, transportation, entertainment, etc.
Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
Follow hotels credit policies.
Be aware of all rates, packages and special promotions; be familiar with all in-house groups; be aware of closed-out and restricted dates.
Obtain all necessary information when making room reservations and follow the rate quoting scenario.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly, efficient and courteous manner.
Fully understand and be able to operate all relevant aspects of the front desk computer system.
Employees must always be attentive, friendly, helpful and courteous to all guests, managers and all other employees.
Maintain compliance with all company policies and procedures.
Perform related duties as assigned by supervisor.

Requirements:

Required Skills/Abilities:

Guest Service Representatives must possess a positive and upbeat personality with the desire to deliver outstanding customer service to our agents.
Guest Service Representatives must have the ability to multi-task, be detailed-oriented, and be able to solve problems in order to be effectively deal with internal and external customers.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
Must maintain composure and objectivity while under pressure.

Education and Experience:.

Experience in a hotel or a related field helpful.
High School diploma or equivalent required.

Physical Requirements:

Light work – exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during the entire shift.

Pay: $14.00 - $16.00 per hour

Benefits:

Employee discount

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in red oak, tx

Front Desk Agent

Guest Service Agent - Hilton Anatole Dallas

Full Time Front Desk Agent - Home2 Suites by Hilton Dallas/Desoto

Hotel Front Desk Agent

Front Desk Agent - Home2 Suites by Hilton Dallas/Desoto

PT- Guest Service Agent

Front Desk Agent

Guest Service Agent

Coordinator, Central Reservations

Guest Service Agent

Front Desk Agent

Reservations Agent

Front Desk Agent

Guest Experience Agent

Front Desk Agent

Guest Service Agent

Front Desk Agent

Front Desk Agent

Front Desk Sales Associate

FRONT DESK AGENT - FT

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