Job Title: Operations Coordinator
Company: Amarte Skin Care
Location: Downtown Redding, CA - In-office position
Type: Full-Time
Job Overview: Amarte Skin Care, a dermatologist-created luxury skincare company, is seeking a detail-oriented and highly organized Operations Coordinator to join our headquarters and fulfillment center in Downtown Redding.
This is an operations and customer service based role, not a clinical or patient care position. The position is responsible for supporting the day-to-day operations of our growing skin care company, including order fulfillment, inventory management, shipping and receiving, purchasing, customer service, office administration, and occasional marketing and social media support.
Occasional travel is a required part of this position. Team members represent Amarte at skin care industry trade shows and events throughout the United States, assisting with booth setup, product demonstrations, customer engagement, and event logistics. Candidates should be enthusiastic about travel and able to travel several times per year, including weekends when necessary.
The ideal candidate is college educated, self-motivated, positive, detail-oriented, and thrives in a fast-paced environment where every day is different. Strong organizational skills, excellent communication, proficiency with Microsoft Office and common digital platforms, and a willingness to learn new systems are essential.
This position requires compliance with the Amarte's appearance and grooming policy, which includes limitations on visible body modifications (tattoos/facial piercings/ear gauges) while representing the brand.
Key Responsibilities:
Order Fulfillment:
- Process and fulfill customer orders in a timely and accurate manner.
- Coordinate with the team to ensure efficient order processing and shipment.
Inventory Management:
- Monitor and manage inventory levels to prevent stockouts and overstock situations.
- Conduct regular stock checks and reconcile discrepancies.
Office Tasks:
- Assist with general office duties, including data entry, filing, and office organization.
- Support the team in maintaining a well-functioning office environment.
Customer Service:
- Respond to customer inquiries via email, phone, and other communication channels.
- Provide exceptional customer service by addressing customer concerns and resolving issues.
Miscellaneous Property Management Tasks:
- Oversee general maintenance and organization of office facilities.
- Coordinate with vendors for property-related services.
Trade Show Representation:
- Attend skin care-focused trade shows as a representative of Amarte Skin Care.
- Assist in setting up and managing the company booth during events.
Social Media Tasks:
- Work with the Social Media Coordinator to update social media accounts as needed.
- Monitor social media channels for customer engagement and respond accordingly.
Travel:
- Willingness to travel for trade shows and other business-related activities.
Qualifications:
- College degree in a relevant field.
- Previous experience in operations, customer service, or a related role is preferred.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office and other relevant software.
- Social media proficiency.
Physical Demands
- Must be able to lift up to 40lbs. as needed.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
Benefits for Full-Time Employees:
- Competitive salary based on education and experience.
- Health, dental, and vision insurance coverage.
- Retirement savings plan with company match.
- Paid time off and holiday pay.
- Professional development opportunities.
- Employee discounts on Amarte Skin Care products.
Pay: $21.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- This position requires adherence to Amarte Skin Care's professional appearance standards, including no visible tattoos and no facial piercings or ear gauges while representing the company. Are you willing and able to comply with this requirement?
- COMPLETION OF THE BELOW ASSESSMENT IS REQUIRED to be considered for this position. The assessment takes about 15-30 minutes and helps us better understand each candidate’s problem-solving abilities, communication style, and overall fit for the role beyond what a resume alone can show.
Please complete at the time of application: https://apply.select.wonderlic.com/KJ3WXS/CK-Derm
Only applicants who meet the required assessment criteria will be contacted for an interview. Thank you!
Location:
- Redding, CA 96001 (Required)
Work Location: In person
