JOB TITLE: Mini-Mart Manager
ENTITY: Win-River Mini-Mart
REPORTS TO: RREDCO President
SALARY: Grade 15
CLASSIFICATION: Exempt
SUPERVISES: All Mini-Mart team members
JOB SUMMARY: This team member is the on-site manager of the Mini-Mart/Gas Station/Car Wash. This person manages all functions of the business including personnel, hiring, firing, discipline, workers compensation, safety, etc. This person is responsible for all store policies, plans and budgets to ensure the business achieves or exceeds projected sales and profitability
ESSENTIAL DUTIES AND RESPONSIBILITIES
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The essential duties and responsibilities outlined here are representative of those that must be met by the team member to successfully perform the essential functions of this position, however, are not all inclusive:
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Successfully manages store operations through effective management, scheduling and assigning of team members and following up to ensure expected results are accomplished
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Maintains a store staff dedicated to the high quality and guest service of the store by recruiting, selecting and training team members
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Accomplishes store financial performance by planning, monitoring, and appraising job results, including coaching, counseling and disciplining team members as necessary
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Achieves financial performance by preparing an annual budget and making revenues and conducting expenditures within budget, analyzing variances, and taking corrective actions to maintain or exceed budgeted performance
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Identifies current and future guest requirements by establishing rapport with potential and actual guests and other persons in a position to understand the buying demands of guests
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Ensures availability of merchandise and services by approving contracts and maintaining inventories
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Formulates pricing policies by reviewing merchandising activities, implementing targeted sales promotions, authorizing clearance sales, and having a thorough understanding of trends
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Markets merchandise within the community to increase market share and store revenues by studying advertising, sales promotion, and display plans; and analyzing operating and financial statements for profitability ratios
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Ensures the security of merchandise by implementing security systems and measures, including coordination with local authorities, Win-River Resort & Casino Security, and Redding Rancheria Tribal offices
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Protects team members and guests by providing a safe and clean store environment
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Maintains the stability and reputation of the store by complying with legal and regulatory requirements
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Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records
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Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
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Maintains high standards of store operations by initiating, coordinating, and enforcing program operational and personnel policies and procedures
Ensures store success by taking initiative and contributing to a team effort with team members -
Makes orders, conducts bank deposits, and records financial transaction information
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Resolves guest complaints in a timely manner to ensure guest satisfaction
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Controls labor hours, cash, and store audits inventory shrinkage
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Actively negotiates preferred cost of store goods to maximize margins
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Create and execute SOPs for all of the above
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Performs all duties in a manner that continually supports the vision, mission, values, and principles of the Redding Rancheria Economic Development Corp.
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Performs all duties in a manner that adheres to the guest service standards established by Redding Rancheria Economic Development Corp. guest service program
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Other duties as assigned by RREDCO President
EDUCATION REQUIREMENTS
The education requirements outlined here are representative of the minimum that must be met by the team member to successfully perform the essential functions of this position; however, higher levels of education than required will be reflected during the recruitment process:
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A high school diploma, or equivalent, is required
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Bachelor’s Degree in Business or Management preferred
EXPERIENCE AND KNOWLEDGE REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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A minimum of three (3) years of leadership or store management experience in a convenience store or similar environment required
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Must have a positive record of accomplishment managing multiple team members
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Must have superior customer service skills
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Must be proficient in the use of computer software programs, to include: Microsoft Word, Excel, and Outlook
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Demonstrated typing skills, 10-key by touch and the ability to operate office equipment
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Excellent organizational skills and attention to detail
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Ability to work independently and as part of a team
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Excellent communication/interpersonal skills
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Must be capable of interfacing with manager and staff, outside vendors, and service providers
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Ability to track budget expenses, pricing, vendor relationships, and have knowledge of the market served
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Ability, willingness and comfort to engage with guests and team members is required
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Ability to develop positive relationships with internal and external guests is required
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Ability to act independently to anticipate potential issues, problem solve, investigate, seek out and utilize resources to work toward a positive resolution that considers the best interest of the store, team members, guests and the Redding Rancheria Tribe
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Strong desire to exceed performance targets and inspire excellence in a team is required
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Ability to problem solve and work with minimal supervision is required
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Must be able to provide a written weekly summary report of business activity
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High-energy, collaborative management experience is required
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Professional appearance and demeanor is required
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Must be able to work any area of the store (both inside and out) when needed and to operate a computerized Point of Sale system/cash register
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Must manage a number of projects at one time and handle frequent interruptions to meet the needs and requests of guests
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TIPS Training required
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Food Handlers Certificate required
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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The ability to climb stairs and ladders, stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, crawl, push, pull, or sit for an extended period of time, up to eight (8) hours or more, is required
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The ability to use wrists and hands for long periods of time is required
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The ability to lift up to thirty (30) pounds regularly is required
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The ability to use a hand truck and move cases of product up to fifty (50) pounds is required
WORKING CONDITIONS
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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The noise level in the work environment is usually moderate
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While performing the duties of this job, the team member is usually subject to inside environmental conditions
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While performing the duties of this job, the team member may occasionally be subject to outside environmental conditions and to wet and/or humid conditions
OTHER INFORMATION
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Native American Preference Policy applies
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Must be at least 21 years of age or older
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Must have the ability to work a minimum of 40 and up to 60 hours a week and ability to work any day of the week including weekends
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Must have reliable transportation and the ability to be on-call 24hrs/day
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Must pass background check
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RREDCO is a drug-free workplace; applicants must be able to pass a pre-employment drug and alcohol screening
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This job description does not list all the duties of the job. You may be instructed by management to perform other tasks or functions
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This job description is not a contract for employment. Employment with RREDCO is considered
“at-will” -
Must be able to comply with the RREDCO Common Language Rule
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Reasonable accommodations may or may not be made dependent upon the nature of the work required by the position
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RREDCO reserves the right to add, delete or modify without notice
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Must pass background check
Revised 2/21/25 kc
