Top 87 Technical support Jobs in Redlands Ca

Desktop Support Technician
University of California, Riverside —Riverside, CA
- $32.00 - $48.72 an hour
- Full-time
- Mid-level
- Analysis skills
- University
Application Support Specialist
Loma Linda University Health —San Bernardino, CA
- $36.71 - $49.37 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Training & Application Support Coordinator - Hybrid in Redlands, CA
Optum —Redlands, CA
- $20 - $36 an hour
- Full-time
- Hybrid work
- Medical office experience
- Pass drug screening
- Office
4d
IT Support Specialist II
Advanced Innovative Technology Corp —Redlands, CA
- $28 - $32 an hour
- Hybrid work
- Background check
- 18 years or older
- Microsoft Outlook
- Paid holidays
- Paid time off
Quick Apply
IT Support Specialist I
iHerb, LLC —Moreno Valley, CA
- $25.99 - $34.50 an hour
- Extended hours
- Ability to walk for extended periods
- Mid-level
- Office
Quick Apply
13d
INNOVATION & TECHNOLOGY TECHNICIAN I
City of Riverside, CA —Riverside, CA
- $60,000 - $80,796 a year
- Online Application
- Pass drug screening
- Research
- Windows
- AD&D insurance
- Disability insurance
9d
IT Technician - Entrepreneur High School
REAL Journey Academies —Highland, CA
- $22 - $26 an hour
- Full-time
- Management
- High school
- Computer literacy
- Health savings account
- Disability insurance
6d
IT Technician I
AHMC Healthcare —Riverside, CA
- From $23 an hour
- Full-time
- Google Workspace
- Computer Science
- Hospital
6d
IT Technical Support Specialist
Syncreon —Moreno Valley, CA
- $30 - $36 an hour
- Weekends as needed
- Background check
- Computer science
- Computer Science
IT Support Services II-Help Desk
Courser Employment Services LLC —Riverside, CA
- $65,000 - $71,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
5d
Service Desk Analyst I
Yuhaaviatam of San Manuel Nation —Highland, CA
- Extended hours
- Computer science
- Computer Science
- Research
Associate Technical Support Representative
Simpson Strong-Tie Company Inc. —Riverside, CA
- $25.34 - $31.68 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Salesforce
- Paid jury duty
- Health insurance
Quick Apply
11d
Technical Support 1 - Remote - CA Only
Race Communications —Fontana, CA
- $37,440 - $45,760 a year
- Overtime
- Remote
- 18 years or older
- Writing skills
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Substitute Technology Support Technician
San Bernardino Community College District —San Bernardino, CA
- $28.30 an hour
- Online Application
- Computer science
- Current TB test
- Computer Science
IT Field Services Technician
Syncreon —Rialto, CA
- $31.12 - $36.81 an hour
- Weekends as needed
- English
- Mid-level
- Warehouse
DC Sup IT Systems Admin
Deckers Brands —Moreno Valley, CA
- $33.32 - $45.00 an hour
- Full-time
- Inventory management
- Leadership
- Entry level
IT Generalist - MAP
COMMUNITY SOLUTIONS INC —San Bernardino, CA
- $29.09 an hour
- Full-time
- Remote
- Computer Science
- Research
- Mid-level
- AD&D insurance
- Health insurance
Quick Apply
Client Services Technician (Night Shift)
Skechers USA, Inc. —Rancho Belago, CA
- $26 - $27 an hour
- Full-time
- Writing skills
- Mid-level
- Windows
Quick Apply
HQ - IT - Specialist
Library Systems & Services LLC —Moreno Valley, CA
- $18.55 an hour
- Weekends as needed
- Spanish
- English
- Windows
- AD&D insurance
- Disability insurance
Quick Apply
Field Support Analyst I
Yuhaaviatam of San Manuel Nation —Highland, CA
- Extended hours
- Current TB test
- Research
- Mid-level

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technical support jobs near redlands ca

Desktop Support Technician

University of California, Riverside -
Riverside, CA

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Job Details

Full-time
$32.00 - $48.72 an hour

Qualifications

Desktop computer repair
Mobile device support
Content creation for technical audiences
Laptop (troubleshooting support)
Server troubleshooting
Incident Escalation
Computer hardware
Desktop (troubleshooting support)
Software documentation
Desktop administration
Technical writing experience within technology
POS systems
Escalation handling
Delegation
Mobile devices

Full Job Description

The Desktop Support Technician will be part of a team that provides a high level of technical support to students, staff and faculty and have experience in desktop service with hardware and software installation, diagnosis and repair; strong attention to detail, analytical and organizational skills with excellent written and verbal communications skills. The incubment should be customer service focused and have interpersonal skills that would enable the ability to work with the campus community in a tactful, patient and courteous manner and have demonstrated ability to work with colleagues in a higher education environment. This position will also be the technical support between Information Technology Solutions (ITS) and vendors for various hardware and software issues for campus stakeholders. The Technician must possess and apply both business and technical expertise on moderately complex aspects of various technical issues and administration of business applications, desktop hardware, point-of-sale, digital signage, smart temps, timekeeping hardware as well as any new initiatives/projects that are implemented. This position will work collaboratively with our stakeholders (students, staff, faculty) and work directly with other ITS divisions to coordinate efforts and advocate for their customer on technical issues and projects. The incumbent must be a self-starter, demonstrate good judgement in selecting methods and techniques to obtain timely solutions, be able to work with some independence and collaborate with other units across campus as needed. The Technician will be responsible for documenting system requirements and defining scopes of projects as well as participate in the implementation of projects, evaluation of user needs, and defining technical problems to help in determining solutions. Efficiently manage and perform the specification, installation, deployments and maintenance of computer hardware and software in both managed and un-managed environments. This position will also be required to monitor and triage call and ticket queues to ensure customer calls and tickets are promptly addressed to adhere to ITS SLA. The positions are classified as on-site. The full salary range for the Desktop Support Technician is $32.00 - $48.72 per hour. However, the pay scale for this position is up to $32.81 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. Applicants must have current work authorization when accepting a UCR staff position. Currently, UCR is unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

degree

Bachelor's degree in related area and/or equivalent experience/training.

Required

experience
Minimum of 2 years of experience.
Required

Occasional travel for university related business meetings, conferences and/or professional development.
required
Required

Requires interpersonal skills in order to work with both technical and non-technical personnel at various levels in the organization. Demonstrated judgment to delegate/escalate issues appropriately. Advanced skill at creating technical documentation for complex processes and applications. Working knowledge of server internals, especially as needed for troubleshooting and isolating issues. Effective skills at technical and administrative work direction. Ability to elicit and communicate technical and non-technical information in a clear and concise manner. Demonstrates problem-solving skills. General knowledge of other areas of IT. Intermediate knowledge of IT-related products and services. Demonstrated skill in configuring, troubleshooting and supporting escalated end user client systems including desktop, laptop and mobile computing devices. Broad knowledge of enterprise system functions, dependencies and interactions and ability to use this information to troubleshoot. Working knowledge of desktop and business/technical support systems.

Broad knowledge of enterprise system functions, dependencies and interactions and ability to use this information to troubleshoot.

Required

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Refine Your Search

technical support jobs in redlands ca

Desktop Support Technician

Application Support Specialist

Training & Application Support Coordinator - Hybrid in Redlands, CA

IT Support Specialist II

IT Support Specialist I

INNOVATION & TECHNOLOGY TECHNICIAN I

IT Technician - Entrepreneur High School

IT Technician I

IT Technical Support Specialist

IT Support Services II-Help Desk

Service Desk Analyst I

Associate Technical Support Representative

Technical Support 1 - Remote - CA Only

Substitute Technology Support Technician

IT Field Services Technician

DC Sup IT Systems Admin

IT Generalist - MAP

Client Services Technician (Night Shift)

HQ - IT - Specialist

Field Support Analyst I

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