AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support AWS data centers and the servers, storage, networking, power, and cooling equipment to ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Within AIS and Data Center Engineering, the Mechanical Products and Services team is driving rapid innovation in mechanical cooling and controls systems used by AWS. Our designs are fundamentally changing the data center, providing operational and financial benefits that are critical to the success of the AWS business and its millions of customers. Our engineers solve challenging technology problems and take big bets on new concepts, enabling AWS services to continue to revolutionize the industry. This role provides the opportunity to work closely with our team of innovative mechanical engineering builders developing and deploying the next generation of liquid cooling infrastructure for our data centers.
AWS is seeking a Principal Technical Product Manager for our team developing new infrastructure solutions that enable at-scale deployment of the latest liquid-cooled racks into our data centers. We are looking for an individual contributor with excellent people skills and prior liquid cooling system level development experience to define the strategy, provide technical guidance, and lead the team to execute against this strategy. This role will work closely with both AWS builders and third-party manufacturers to develop data center infrastructure solutions on our behalf.
If you have experience leading the system level product strategy for mechanical products/solutions, have an extensive understanding of liquid-cooled solutions in data centers, and know how products should be operated to ensure quality and scalability, you may be a good fit. This role requires the ability to influence a team in developing product strategy and roadmaps that innovate, create, manage, and deliver world class products to be deployed in our data centers. Our product managers work passionately to define customer requirements, development compelling product strategies to drive business value, and partner with cross functional teams and external vendors to make their strategies a reality at AWS scale.
Since Amazon has a global presence, intermittent travel will be necessary and should be expected to be approximately 30% to AWS offices, data centers, suppliers, vendors, and product validation tests. While most travel will be domestic, some international travel may be required.
Key job responsibilities
- Define product strategies for AWS liquid cooling architectures, integrating multiple technologies that optimize for delivery speed, performance, reliability, and efficiency
- Define liquid cooling product roadmaps that ensure compatibility with future server hardware and data center infrastructure roadmaps
- Build trust with cross-functional disciplines by leading product roadmap reviews and gathering customer feedback
- Deliver a robust liquid cooling product portfolio that meets technical requirements for performance and reliability, but also considers broader implications to supply chain, manufacturing, construction, operations, and other disciplines
- Provide strategic product leadership for global deployment strategies, including standardization of cooling technologies, development of smart tools, and optimization of supply chain logistics
- Communicate complex system interactions through detailed system diagrams, control narratives, and performance specifications that bridge product and facility requirements
- Direct innovative, high-performance teams in developing integrated cooling solutions combining heat capture and heat rejection technology, optimizing facility-wide thermal management exceeding 100MW+ while achieving industry-leading mechanical PUE below 1.05
A day in the life
A Principal Technical Product Manager for liquid cooling works closely with key partners to innovate, create, manage, and support the complete lifecycle of our infrastructure portfolio. This role will collaborate with internal and external partner teams to ensure products and solutions perform as intended. The Principal Technical Product Manager role will work closely with engineering, supply chain, reliability, and other teams to identify and mitigate design issues and build infrastructure strategies to execute at scale.
About the team
The Mechanical Products & Services team provides engineering expertise and design and product lifecycle support for mechanical equipment in data centers globally. This includes support for new products and design features that address the mechanical cooling systems included in data center deployments. We own and support mechanical products throughout their lifecycle. Our scope also includes emergent global scale remediation strategic efforts that impact Data Center capacity or availability and introducing and driving business improvement initiatives increasing visibility and enabling data driven decision making.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Bachelor's degree
- 7+ years of technical product or program management experience
- 5+ years developing and validating hardware products for direct-to-chip or immersion forms of liquid cooling
- 5+ years defining liquid cooling product strategies aligned to global data center infrastructure scale and AI hardware needs
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TX, Austin - 179,900.00 - 243,400.00 USD annually
USA, VA, Herndon - 179,900.00 - 243,400.00 USD annually
USA, WA, Seattle - 179,900.00 - 243,400.00 USD annually
