Top 371 Customer experience analyst Jobs in Redmond Wa

Business Analyst (Starlink Growth)
SpaceX —Redmond, WA
- $85,000 - $120,000 a year
- Extended hours
- Computer Science
- Mid-level
- Office
- Paid parental leave
- Employee stock purchase plan
IT Support Analyst
Lambda —Bellevue, WA
- $112,000 - $149,000 a year
- Full-time
- Hybrid work
- Azure
- Inventory management
- Customer service
- Health insurance
- Dental insurance
ERP Implementation & Support Analyst - Accounting
Northlake Partners —Seattle, WA
- $85,000 - $105,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Payroll Analyst
Vaco by Highspring —Bellevue, WA
- $40 - $45 an hour
- Contract
- Mid-level
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
ACF Sr Credit Analyst I
GM Financial —Lynnwood, WA
- $61,000 - $116,000 a year
- Extended hours
- Hybrid work
- Research
- Mid-level
- Office
- Tuition reimbursement
- 401(k) matching
EDI Analyst
Tommy Bahama —Seattle, WA
- $85,000 - $113,600 a year
- Online Application
- Background check
- Engineering
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
Senior Workday Analyst
Nscale —Seattle, WA
- $140,000 - $160,000 a year
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Payment & Chargeback Analyst
The Pokémon Company International —Bellevue, WA
- $85,000 - $150,000 a year
- Hybrid work
- Microsoft Excel
- Oracle
- Research
- Commuter assistance
- Relocation assistance
Pricing Analyst
Zimmer Biomet —Redmond, WA
- $71,500 - $85,000 a year
- Full-time
- Mid-level
- Office
- Finance
- Wellness program
11d
Business Process Analyst
Boeing —Renton, WA
- $95,200 - $105,280 a year
- Mid-level
- 3 years
- Bachelor's degree
- Health savings account
- Disability insurance
1d
Business Intelligence Analyst
IT Suggest —Bellevue, WA
- $65,100 a year
- Full-time
- Computer Science
- System design
- Research
People and Culture Data Analyst
Neighborhood House Inc —Seattle, WA
- $34.12 - $37.90 an hour
- Email
- Hybrid work
- Background check
- Research
- Mid-level
- On-the-job training
Test Analyst
TanPro ITCorp —Seattle, WA
- Computer science
- Computer Science
- Customer service
Analyst, Business Intelligence
T-Mobile USA, Inc. —Bellevue, WA
- $66,900 - $120,600 a year
- Full-time
- 18 years or older
- Marketing
- Mid-level
- Paid parental leave
- AD&D insurance
Business Analyst, North America Surface Transportation Customer Experience (NAST CX)
Amazon.com Services LLC —Bellevue, WA
- $74,300 - $130,100 a year
- Full-time
- Mid-level
- 3 years
- SQL
- AD&D insurance
- Health insurance
Business Analyst II, Refunds CX, WW Refunds Experience
Amazon.com Services LLC —Bellevue, WA
- $82,700 - $130,100 a year
- Full-time
- Mid-level
- 3 years
- SQL
- AD&D insurance
- Health insurance
Business Systems Analyst
IT Suggest —Bellevue, WA
- $65,100 a year
- Full-time
- Computer Science
- System design
- Research
Business Analyst I, WFM Category Pricing
Amazon.com Services LLC —Seattle, WA
- $55,800 - $97,600 a year
- Full-time
- Office
- SQL
- Bachelor's degree
- AD&D insurance
- Health insurance
Business Analyst
9Logic Technologies —Redmond, WA
- Email
- Microsoft Office
- SQL
- Quality control
Accounting Analyst
JP Fidelis —Sammamish, WA
- Office
- Finance
- Bachelor's degree

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customer experience analyst jobs near redmond wa

Business Analyst (Starlink Growth)

SpaceX -
Redmond, WA

Apply Now

Job Details

$85,000 - $120,000 a year

Benefits

Stock options
Paid parental leave
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Parental leave
Vision insurance
Life insurance
Paid sick time

Qualifications

Performance dashboard reports
Data visualization software proficiency
Dashboard creation
Business intelligence report generation
Dashboard creation support
Financial dashboard reporting
SQL
Bachelor's degree
Data-driven problem-solving
Query management

Full Job Description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

BUSINESS ANALYST (STARLINK GROWTH)

Starlink, our revolutionary satellite constellation, delivers low-latency broadband internet worldwide, connecting consumers in remote and underserved areas. The Starlink Growth team drives consumer adoption and expansion by analyzing market trends, optimizing acquisition strategies, and informing pricing and retention initiatives. This role will focus on consumer metrics and insights, conducting research and reporting to support data-driven decisions that accelerate subscriber growth and enhance user value. Our ideal candidate is a proactive analyst with a blend of quantitative skills and curiosity for market dynamics, capable of turning complex data into actionable strategies for consumer growth.

RESPONSIBILITIES:

Perform in-depth analyses of consumer metrics, including Lifetime Value (LTV), Customer Acquisition Cost (CAC), churn rates, and cohort performance, using SQL queries and statistical methods to uncover trends and opportunities
Develop forecasting models for subscriber growth, revenue projections, and market penetration, incorporating external factors like competitive landscapes and economic indicators
Create and maintain reporting dashboards and visualizations (e.g., using Tableau, Power BI, or Looker) to track key performance indicators (KPIs) for consumer acquisition, retention, and engagement
Conduct market research and price analysis, evaluating elasticity, competitive pricing, and promotional impacts to recommend optimizations that drive revenue and affordability
Collaborate cross-functionally with marketing, product, and sales teams to integrate insights into growth strategies, including A/B testing support and scenario planning
Identify data gaps and work with engineering teams to improve data collection for consumer use cases, ensuring robust datasets for ongoing analysis
Deliver presentations and reports to stakeholders, translating technical findings into clear, business-oriented recommendations that influence decision-making
Support ad-hoc research projects, such as regional market assessments or emerging trends in broadband adoption, blending qualitative insights with quantitative rigor

BASIC QUALIFICATIONS:

Bachelor's degree
2+ years of professional experience in business analytics, consulting, market research, or growth operations
1+ years of experience with SQL and creating/managing dashboards using data visualization tools (e.g. Tableau, Power BI, Looker)

PREFERRED SKILLS AND EXPERIENCE:

Bachelor's degree in business, economics, statistics, computer science, or a related quantitative field
Advanced SQL skills, including complex joins, window functions, and query optimization
Experience with forecasting, financial metrics (e.g., LTV, CAC), or pricing analysis
Proficiency in statistical modeling and forecasting techniques (e.g., time-series analysis, regression in Python or R)
Experience with ETL processes, data pipelines, or automation scripting (e.g., Python, VBA)
Background in high-growth consumer tech environments, startups, or consulting firms with a focus on customer acquisition and retention
Strong research skills, including familiarity with market intelligence tools (e.g., surveys, competitive analysis platforms)
Excellent communication abilities, with a track record of presenting insights to non-technical audiences and influencing cross-functional teams
Project management experience, including prioritizing tasks in fast-paced settings and collaborating with diverse stakeholders

ADDITIONAL REQUIREMENTS:

Position may involve extended hours and weekend work as needed
This position may require travel between various SpaceX sites

COMPENSATION AND BENEFITS:

Pay range:

Business Analyst/Level I: $85,000.00 - $100,000.00/per year
Business Analyst/Level II: $95,000.00 - $120,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.

ITAR REQUIREMENTS:

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected].

Apply Now

Refine Your Search

customer experience analyst jobs in redmond wa

Business Analyst (Starlink Growth)

IT Support Analyst

ERP Implementation & Support Analyst - Accounting

Payroll Analyst

ACF Sr Credit Analyst I

EDI Analyst

Senior Workday Analyst

Payment & Chargeback Analyst

Pricing Analyst

Business Process Analyst

Business Intelligence Analyst

People and Culture Data Analyst

Test Analyst

Analyst, Business Intelligence

Business Analyst, North America Surface Transportation Customer Experience (NAST CX)

Business Analyst II, Refunds CX, WW Refunds Experience

Business Systems Analyst

Business Analyst I, WFM Category Pricing

Business Analyst

Accounting Analyst

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