Top 398 Support escalation engineer Jobs in Redmond Wa

Specialist Director, Threat Management
KPMG —Seattle, WA
- $169,005 - $370,530 a year
- Full-time
- Computer Science
- 8 years
- Travel
- Disability insurance
- Health insurance
11d
IT Support Engineer I
Amazon.com Services LLC —Seattle, WA
- $25 - $41 an hour
- Full-time
- Windows
- High school diploma or GED
- Bachelor's degree
- AD&D insurance
- Health insurance
IT Support Engineer I, IT Support
Amazon.com Services LLC —Bellevue, WA
- $25 - $41 an hour
- Weekends as needed
- Computer Science
- English
- Mid-level
- AD&D insurance
- Health insurance
IT Support Engineer II, Logistics and Imaging Team (LIT)
Amazon.com Services LLC - A57 —Renton, WA
- $80,200 - $106,300 a year
- Full-time
- Computer science
- Computer Science
- Analysis skills
- AD&D insurance
- Health insurance
11d
Policy Specialist, Policy Enablement and Delivery
Google —Seattle, WA
- $136,000 - $196,000 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
Cloud Support Engineer
Crusoe —Seattle, WA
- $125,000 - $145,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Commuter assistance
- Paid parental leave
Quick Apply
Technical Support Engineer, Axon 911
Axon —Seattle, WA
- $82,620 - $129,000 a year
- Email
- Azure
- 5 years
- Mid-level
- Paid parental leave
- Health insurance
Quick Apply
IT Support Engineer I, Logistics and Imaging Team (LIT)
Amazon.com Services LLC —Renton, WA
- $25.48 - $41.68 an hour
- Full-time
- Computer Science
- High school diploma or GED
- Bachelor's degree
- AD&D insurance
- Health insurance
11d
Live Ops Support Engineer, Prime Video, Live Playback Operations
Amazon.com Services LLC —Seattle, WA
- $80,200 - $130,700 a year
- Weekends as needed
- Mid-level
- Office
- 2 years
- AD&D insurance
- Health insurance
Learning Experience Designer, Learning Excellence and Development (LEAD)
Amazon.com Services LLC —Bellevue, WA
- $83,200 - $145,500 a year
- Full-time
- Up to 50% travel
- SQL
- Bachelor's degree
- AD&D insurance
- Health insurance
Senior Technical Support Engineer
LangChain —Seattle, WA
- $130,000 - $195,000 a year
- Full-time
- Remote
- Continuous improvement
- Mentoring
- APIs
- Health insurance
- Dental insurance
Service Engineer I
Interplay —Seattle, WA
- $55,000 - $70,000 a year
- Full-time
- Hybrid work
- Background check
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Support Engineer, Amazon Leo Enterprise Customer Support
Amazon Kuiper Commercial Services LLC —Bellevue, WA
- $95,600 - $160,000 a year
- Weekends as needed
- Azure
- 5 years
- Analysis skills
- AD&D insurance
- Health insurance
Technical Support Engineer - III (Cloud)
CoreWeave —Bellevue, WA
- $122,000 - $163,000 a year
- Full-time
- Computer Science
- 5 years
- Office
- Paid parental leave
- Health savings account
Quick Apply
Database Engineer II - AMZ23042.9
Amazon Web Services, Inc. - A97 —Seattle, WA
- $124,700 - $168,800 a year
- Multiple hires
- Computer science
- Computer Science
- Mid-level
Dedicated Support Engineer - (L2_Phil_Bellevue, WA)
Diverge IT —Bellevue, WA
- $32 - $40 an hour
- Full-time
- 5 years
- Windows
- Driver's License
Quick Apply
14d
Sr. Cloud Support Engineer - Weekend Shift
Crusoe —Seattle, WA
- $145,000 - $175,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Commuter assistance
- Paid parental leave
Quick Apply
Associate Cloud Systems Engineer
InTWO —Bellevue, WA
- Full-time
- Hybrid work
- No experience needed
- Research
- Office
Frontend Software Engineer, LiveOps
BRINC —Seattle, WA
- $142,500 - $250,000 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Engineering
- Free parking
- Health insurance
Threat Detection and Response Engineer
Whatnot —Seattle, WA
- $175,000 - $260,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
- Paid parental leave
- Health insurance
1d

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support escalation engineer jobs near redmond wa

Specialist Director, Threat Management

KPMG -
Seattle, WA

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Job Details

Full-time
$169,005 - $370,530 a year
11 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Managing IT teams
Incident response monitoring
Security data analysis
Incident response implementation
Project stakeholder communication
Stakeholder relationship building
Senior leadership
Stakeholder management

Full Job Description

The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

KPMG is currently seeking a Specialist Director, Threat Management to join our Managed Services practice.

Responsibilities:

Set the strategy and roadmap for Threat Management and MDR services, including detection engineering, threat hunting, threat intelligence, incident response enablement, automation, and service modernization.
Lead security platform operations across endpoint, network, cloud, data, email, SIEM, and SOAR technologies, ensuring governance, service reliability, and 24x7 operational readiness.
Improve cyber defense outcomes through integrated security telemetry, enhanced detection capabilities, streamlined triage, and response automation.
Build and mature managed security services by establishing operating models, onboarding frameworks, governance processes, runbooks, playbooks, and automation workflows.
Serve as a trusted advisor to executive and client stakeholders on security operations strategy, platform health, service performance, and cyber defense outcomes.
Lead, mentor, and develop high-performing teams of analysts, engineers, threat hunters, and service delivery professionals.
Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment.

Qualifications:

Minimum of eight years of cybersecurity experience, including leadership in security operations, MDR, threat management, cyber defense, or managed security services, with a proven ability to scale enterprise security capabilities.
Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Engineering, or a related discipline from an accredited college or university is required; CISSP, CISM or GIAC and relevant security platform certifications preferred.
Deep experience leading or maturing NDR capabilities, including detection engineering, network telemetry analysis, IDS/IPS, SIEM/SOAR integration, and threat-informed defense strategies.
Experience managing 24x7 security operations or managed services, including incident response support, service reliability, escalation governance, change management, and SLA/KPI performance management.
Strong executive stakeholder management skills with experience advising CISOs and senior leaders while driving alignment across business, engineering, architecture, and delivery teams.
Expertise in MDR and threat management operations, including MITRE ATT&CK-aligned detection engineering, EDR/XDR, NDR, SIEM, SOAR, data security, email security, and cyber service delivery operations.
Travel Requirements: Travel as needed to support client, business, and team objectives.
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

KPMG LLP and its affiliates and subsidiaries (“KPMG”) complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work.

Follow this link to obtain salary ranges by city outside of CA:

https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=M105ADV_2_26 California Salary Range: $169005 - $370530

KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Refine Your Search

support escalation engineer jobs in redmond wa

Specialist Director, Threat Management

IT Support Engineer I

IT Support Engineer I, IT Support

IT Support Engineer II, Logistics and Imaging Team (LIT)

Policy Specialist, Policy Enablement and Delivery

Cloud Support Engineer

Technical Support Engineer, Axon 911

IT Support Engineer I, Logistics and Imaging Team (LIT)

Live Ops Support Engineer, Prime Video, Live Playback Operations

Learning Experience Designer, Learning Excellence and Development (LEAD)

Senior Technical Support Engineer

Service Engineer I

Support Engineer, Amazon Leo Enterprise Customer Support

Technical Support Engineer - III (Cloud)

Database Engineer II - AMZ23042.9

Dedicated Support Engineer - (L2_Phil_Bellevue, WA)

Sr. Cloud Support Engineer - Weekend Shift

Associate Cloud Systems Engineer

Frontend Software Engineer, LiveOps

Threat Detection and Response Engineer

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