Position: Director of Facilities
Location: Rehoboth Beach, DE (travel required to managed and targeted properties)
Job Type: Full-Time (in person; not hybrid or remote)
Reports to: Chief Executive Officer
Salary: $125,000 - $150,000 (plus annual target bonus)
Benefits: Comprehensive health, dental and vision; 401(k) retirement plan with employer match; paid time off and holidays
Seaboard Hospitality manages independent, top-rated hotels in coastal destinations. Our vision is to develop, own, brand, and operate a collection of premier, individually distinctive properties that span the Atlantic Coast. At each of our managed properties we strive to create special places for guests to stay and enjoy themselves and for employees to work and grow. We believe that thoughtfully designed spaces for our guests and crew are critical to our mission. Our guest areas must be impeccably clean and superbly maintained; our staff environments should promote well-being and foster pride.
Seaboard is seeking a senior Director of Facilities (DF) who will implement the values outlined above with an uncompromising approach to achieving our mission. The successful DF candidate must have 5+ years of supervisory experience in hotel engineering, maintenance and/or facilities management. The DF will report directly to the Company’s Chief Executive Officer and will serve all of the company’s managed properties across three roles:
1. Facilities Operations (Primary): Oversee all Facilities Division operations and personnel, including direct oversight of field Chief Engineers
2. Capital Improvements (Secondary): Plan, budget, and execute all aspects of annual and long-term capital spending
3. Procurement & Inventory Management (Tertiary): Centrally coordinate, purchase, and warehouse all materials for the Facilities Division
The DF also may work in close alignment with the Company’s Vice President of Development in connection with the due diligence and evaluation of additional managed properties as well as substantial renovations to existing managed properties.
As a senior member of the Seaboard corporate team, the DF will have an office at the Company’s headquarters in Rehoboth Beach but will be expected to travel frequently to its managed properties, both locally along Delaware’s beaches as well as remotely to North Carolina’s Outer Banks and Florida’s Space Coast.
This position will demand traveling to the various managed properties to oversee and provide hands-on expertise and assistance to the maintenance departments including the proper planning, operation, and preventive maintenance and repair practices of all building systems and equipment. Execute existing maintenance policy and procedures and revise every year as needed. Develop, coordinate, and monitor the maintenance programs at the individual properties to ensure safety, security, and comfort for staff and guests. Facilitate hiring and onboarding maintenance personnel. Ensure proper maintenance staff levels at each of the properties through assessment, training, and managing of the maintenance staff. The position will require the proper administration, supervision, and direction of Seaboard’s maintenance functions to achieve superb physical condition of the portfolio and the assets. Work with operations to develop yearly maintenance budget and work with accounting for proper tracking and cost reporting.
Specific responsibilities in this role include but are not limited to:
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Lead by example and develop positive team culture and habits within the maintenance department.
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Promote clear and consistent communication between hotel general managers, chief engineers, maintenance staff and the other hotel departments to ensure the maintenance staff is taking care of priority maintenance issues in a timely and professional manner.
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Oversight of retail tenant improvements and other projects oversight.
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Implement technology and systems such as Flexkeeping to help organize, assign, and track maintenance tasks, preventative maintenance, and offseason work.
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Direct, lead or assist the GM and Chief Engineer as needed on building inspections as required by law with health department, fire department, elevator companies and other agencies.
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Develop 3rd party relations with vendors, contractors, and material suppliers. Ensure that all outside contractors are prequalified and supply proper Certificates of Insurance liability.
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Ensure that hotel swimming pools and hot tub have established procedures for pool maintenance, safety, health, sanitation, proper chemicals handling and application and completing forms and record logs.
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License/Certification: Driver's License (Required)
Complete property inspections and develop Property Condition Assessment (PCA) reports and annual Addendums which will then be used to develop, plan and execute the yearly capital plan. Director Facilities will meet and review each property with the General Manager and develop a capital recommendation report that will be submitted to executive management and ownership for review and direction. Once capital plan is approved the Director Facilities will execute the approved plan. This includes solicitation of bids, leveling, recommendations of award, contracting and executing work. Define procedures for tracking and approving costs when executing annual capital budgets. Work with accounting for proper tracking and cost reporting.
Specific responsibilities in this role include but are not limited to:
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Develop plans and execute yearly process for capital improvements projects for each property per company standards.
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Complete intensive and frequent onsite inspections and develop reports, including property condition assessments (PCA), that document the overall condition, immediate needs, and longterm maintenance schedule of the company portfolio.
Procurement & Inventory Management (Tertiary)
Complete procurement and inventory control for a portfolio of hospitality properties. This includes developing and maintaining purchasing standards, negotiate contracts and pricing with vendors, evaluate supplier performance, and ensure the timely procurement of materials, equipment, parts, and services necessary to support operational and capital requirements. The position requires oversight of inventory management processes to maintain appropriate stock levels, minimize waste, control costs, and ensure critical spare parts and supplies are available to support business continuity.
Specific responsibilities in this role include but are not limited to:
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Establish internal controls, monitor purchasing compliance, analyze spending trends to maximize efficiency and consistency across properties.
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Ensure that the department supply inventory is maintained at appropriate levels to prevent staff time away from the hotel for purchasing.
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Manage corporate warehouses and storage facilities and coordinate storage needs.
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Knowledge of all building systems and equipment critical to the operation, maintenance and protection of the hotel buildings and their assets.
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Knowledge and understanding of how to plan and implement yearly maintenance initiatives, projects, and expenditures.
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Proven success in managing hotel maintenance staff and maintaining multiple hotels and properties simultaneously.
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Knowledge and understanding of the most recent ADA, building, life safety, health codes as applied to hotels and public facilities.
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Ability to read and interpret documents such as building plans, specifications, safety rules, operating and maintenance instructions and procedural manuals.
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Awareness of industry standards, risk management practices, and emerging technologies related to hospitality facilities operations are essential.
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Must have a clear understanding of the useful life of building systems and how to extend the useful life of those systems.
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Knowledge and understanding of how to assess the condition of existing properties and properties the company may want to acquire.
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Experience in the development and execution of annual and lifecycle hotel capital budgets.
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Knowledge and understanding of how to plan and implement capital projects and expenditures.
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Demonstrated experience managing facilities procurement processes, including sourcing, bidding, contract negotiation, and vendor selection.
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Experience managing service agreements, maintenance contracts, capital equipment purchases, and procurement budgets.
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Familiarity with maintenance management systems or inventory management software is preferred.
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Bachelor's degree in Facilities Management, Engineering, Construction Management, Business Administration, Hospitality Management, or a related field preferred.
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Minimum of 5 years of facilities, engineering, maintenance, or asset management experience within hospitality or commercial real estate.
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Solid financial acumen with the ability to prepare department budgets and forecast capital expenditures.
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Strong management skills, notably the ability to appropriately assign or delegate work and authority to others in the accomplishment of goals.
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Excellent communication skills, both written and verbal.
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High level of computer skills and the ability to learn new technology quickly. Experience using Microsoft Excel, PowerPoint, Word, and Teams required.
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Exhibits strong attention to detail and commitment to excellence.
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Solid interpersonal skills to effectively deal with department heads, guests, and staff members.
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Willingness and ability to travel and keep a pulse on the Seaboard portfolio of hotels and the staff responsible for maintaining the hotels.
