Top 3 Hotel front desk supervisor Jobs in Rehoboth Beach De

Hotel Front Office Supervisor
The Beach Boutique Hotel —Rehoboth Beach, DE
- $34,000 - $37,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
7d
Front Office Manager
Hampton by Hilton Ocean City Bayfront Convention Center —Ocean City, MD
- From $55,000 a year
- Full-time
- Mid-level
- Hotel
- US work authorization
- Free parking
- 401(k)
Quick Apply
1d
Hotel Front Desk Manager
La Mer Beachfront Resort —Cape May, NJ
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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Hotel Front Office Supervisor
The Beach Boutique Hotel —Rehoboth Beach, DE
Monitor cash handling procedures and ensure accurate balancing of front desk transactions. Supervise front desk operations, including check-ins, check-outs,…
$34,000 - $37,000 a year
Quick Apply
7d
Patient Access Advocate, PT, Nights
Intuitive Health —Milton, DE
The Patient Access Advocate is responsible for greeting patients with a smile, answering the phone, entering information into the electronic health record, data…
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Guest Services Manager
Fairfield Inn & Suites Columbus Airport —Columbus, OH
The primary responsibilities of a Guest Service Manager include attracting and retaining top talent on the guest services team, resolving guest challenges,…
$44,000 - $46,000 a year
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Assistant General Manager
Courtyard - Columbus Airport —Columbus, OH
Direct and coordinate activities across the front desk, housekeeping, reservations, guest service, security, and maintenance departments.
$45,000 - $55,000 a year
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Hotel Front Office Supervisor

The Beach Boutique Hotel
Rehoboth Beach, DE

Quick Apply

Job Details

Full-time
$34,000 - $37,000 a year
7 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Flexible schedule

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Front Office Supervisor

Position Summary

The Front Office Supervisor is responsible for overseeing the daily operations of the Front Desk and ensuring exceptional guest service experiences. This role supports the Front Office Manager by supervising front desk staff, handling guest concerns, coordinating room assignments, and maintaining operational efficiency. The Front Office Supervisor serves as a leader on shift, ensuring hotel standards, policies, and procedures are consistently followed.

Key Responsibilities

Guest Service & Operations

Provide outstanding customer service and create a welcoming environment for all guests.
Supervise front desk operations, including check-ins, check-outs, reservations, and guest inquiries.
Resolve guest complaints and service issues promptly and professionally.
Monitor guest satisfaction and take proactive measures to improve the guest experience.
Ensure accuracy of guest accounts, room assignments, and billing procedures.
Coordinate with Housekeeping, Maintenance, Sales, and other departments to ensure seamless guest service.

Supervisory & Management Duties

Lead, coach, and support Front Desk Agents and other front office staff during assigned shifts.
Assist with hiring, onboarding, and training new team members.
Conduct shift briefings and communicate important operational updates.
Monitor employee performance and provide feedback to support professional development.
Assist management with scheduling, timekeeping, and staffing coverage.
Ensure compliance with company policies, brand standards, and safety procedures.
Act as Manager on Duty when assigned.

Administrative Responsibilities

Prepare and review daily operational reports.
Monitor cash handling procedures and ensure accurate balancing of front desk transactions.
Assist with forecasting occupancy and staffing needs.
Maintain inventory of front office supplies and equipment.
Support revenue management efforts by promoting room upgrades and hotel services.

Qualifications

Education & Experience

High school diploma or equivalent required; associate's or bachelor's degree in Hospitality Management preferred.
Minimum of 2-3 years of hotel front desk experience.
Previous supervisory or leadership experience preferred.
Experience with hotel property management systems (PMS) such as RoomMaster or StaynTouch.

Skills & Competencies

Excellent communication and interpersonal skills.
Strong leadership and team-building abilities.
Ability to manage multiple priorities in a fast-paced environment.
Strong problem-solving and conflict-resolution skills.
Proficiency in Microsoft Office Suite.
Strong organizational skills and attention to detail.
Ability to maintain professionalism and composure under pressure.

Physical Requirements

Ability to stand and walk for extended periods.
Ability to lift up to 25 pounds occasionally.
Ability to work evenings, weekends, holidays, and flexible schedules as business needs require.

Key Performance Indicators (KPIs)

Guest satisfaction scores.
Front desk productivity and efficiency.
Employee engagement and retention.
Accuracy of billing and financial transactions.
Compliance with hotel brand standards and operational procedures.

Reports To: General Manager
Supervises: Front Desk Agents & Night Auditor

Pay: $34,000.00 - $37,000.00 per year

Benefits:

Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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