Top 1579 Mergers & acquisitions director Jobs in Remote$

Director, Customer Success & Support
Premier Biotech Labs —Remote
- $150,000 - $175,000 a year
- Full-time
- Remote
- 7 years
- PMP
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
7d
Executive Director of Talent Strategy
Atlantic Bay Mortgage Group —Remote
- Full-time
- 5 years
- Office
- Bachelor's degree
- Health insurance
- 401(k)
Acquisitions Director
Unison Infrastructure —Remote
- $50,000 - $200,000 a year
- Remote
- Mid-level
- Business development
- Bachelor's degree
- Health insurance
Quick Apply
Director, Acquisitions (Remote, New Jersey)
TruAmerica Multifamily, LLC —Los Angeles, CA
- $200,000 - $225,000 a year
- Full-time
- Remote
- Background check
- Team management
- Apartments
- AD&D insurance
- Paid holidays
Quick Apply
11d
Director, Business Applications
Indeed —Remote
- $158,000 - $329,000 a year
- Full-time
- 8 years
- Military encouraged
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
Director, Learning & Development
EP Wealth Advisors, LLC —Remote
- Remote
- 7 years
- Office
- Bachelor's degree
- Paid parental leave
- Health savings account
Quick Apply
Executive Director, Mergers & Acquisitions
Palmstone Capital —Remote
- Full-time
- Remote
- Senior level
- Commercial
Director, M&A Partnerships
EP Wealth Advisors, LLC —Remote
- Remote
- Finance
- Bachelor's degree
- Senior level
- Paid parental leave
- Health savings account
Quick Apply
Director of Product, Identity & Access
Indeed —Remote
- $179,000 - $373,000 a year
- Full-time
- 8 years
- Military encouraged
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
Director, Strategic Programs
Lone Wolf Technologies —Remote
- $150,000 - $168,000 a year
- Full-time
- Remote
- Finance
- 8 years
- Analysis skills
Quick Apply
Director, Learning Design & Content Strategy
The American Occupational Therapy Association, Inc —North Bethesda, MD
- Full-time
- Remote
- Travel
- Senior level
Quick Apply
Managing Director, Mergers & Acquisitions
Kroll —Los Angeles, CA
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Mentoring
Director, HR Operations
Scientific Safety Alliance —Remote
- $150,000 - $225,000 a year
- Full-time
- Remote
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Acquisitions Director
Curbline Properties —Los Angeles, CA
- $155,000 - $190,000 a year
- Remote
- Finance
- Travel
- Senior level
Quick Apply
Director, HR Business Partnering and Organizational Design
Omada Health —Remote
- $168,800 - $242,650 a year
- Remote
- Data analysis skills
- Analysis skills
- Bachelor's degree
- Employee stock purchase plan
- Dental insurance
Quick Apply
Director of Growth
Zest AI —Remote
- $180,000 - $230,000 a year
- Full-time
- Remote
- Product management
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
VP & Co-Head of Investments
Arrived —Remote
- $200,000 - $250,000 a year
- Full-time
- Remote
- 11+ years
- Research
- Continuous improvement
Quick Apply
Director FP&A
NetBrain —Burlington, MA
- $180,000 - $210,000 a year
- Remote
- CPA
- 11+ years
- Office
- Health insurance
- Dental insurance
Quick Apply
Head of A&R - TDB Sound
TDB Sound —Remote
- $40.26 - $48.48 an hour
- Full-time
- Remote
- Senior level
- Communication skills
- Negotiation
Quick Apply
Marketing Director
Uber AI Solutions —Remote
- $250,000 - $320,000 a year
- Full-time
- Hybrid work
- Computer Science
- Marketing
- 8 years
- Paid parental leave
- Paid holidays
Quick Apply

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Director, Customer Success & Support

Premier Biotech Labs -
Remote

Quick Apply

Job Details

Full-time
$150,000 - $175,000 a year
7 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Managing teams in a customer support role
Team leadership
Standard Operating Procedures (SOPs) implementation
Large-scale organizational change management
Managing clients in a customer support role
Team development
Bachelor's degree
Leading team collaboration initiatives
Customer support
Business operations
Standard operating procedures (SOPs)
Standard operating procedures drafting
Senior leadership
Team building
Analytics

Full Job Description

Description

The Director of Customer Success & Support is responsible for leading and evolving Premier Biotech's customer-facing support and success functions. This role provides strategic and operational leadership for a growing team supporting customers across laboratory, manufacturing, and drug testing markets.

Reporting to the Senior Vice President of Customer Teams, this individual will build the operational foundation necessary to scale customer support and customer success as the company continues to grow organically and through acquisitions. Success in this role requires a leader who can establish structure, develop teams, implement metrics, improve accountability, and create consistent exceptional customer experiences.

This is an ideal opportunity for a hands-on leader who enjoys building processes, creating clarity, and developing high-performing teams while maintaining significant visibility with executive leadership.

Key Responsibilities

Team Leadership & Development

Lead, coach, and develop Customer Success and Customer Support team members.
Clarify roles, responsibilities, performance expectations, and career development paths.
Build a culture of accountability, responsiveness, collaboration, and customer focus.
Develop management processes that support team engagement and performance.

Customer Experience Leadership

Own customer support and customer success performance across the organization.
Establish and monitor customer experience metrics, service levels, and operational KPIs.
Identify trends impacting customer satisfaction and develop corrective actions.
Partner with Sales, Operations, Product, and Leadership teams to improve customer outcomes.

Operational Excellence

Develop and implement scalable standard operating procedures.
Create reporting dashboards and performance management processes.
Improve workflow efficiency and reduce manual processes.
Establish operational disciplines that support company growth and future acquisitions.

Growth & Integration

Support integration of acquired businesses into Premier's customer support and customer success operating model.
Evaluate processes, systems, and customer-facing workflows associated with acquisitions.
Partner with cross-functional leaders to ensure customer continuity during integration activities.
Help create scalable service delivery processes supporting future expansion.

Systems & Reporting

Optimize utilization of Salesforce, Freshdesk, BigCommerce, and related systems.
Establish consistent reporting and visibility into customer performance metrics.
Use data to drive decision making, prioritization, and continuous improvement.
Identify opportunities for automation and process enhancement.

Requirements

Bachelor's degree preferred.
7+ years of leadership experience in Customer Success, Customer Support, Customer Operations, Customer Experience, or related functions.
Experience leading and developing teams.
Experience building processes, metrics, and operating procedures.
Strong analytical and business problem-solving skills.
Experience leading organizational change and driving accountability.
Ability to operate effectively in a fast-paced growth environment.

Preferred Qualifications

Experience within healthcare, medical device, diagnostics, distribution, or regulated industries.
Experience supporting growth through acquisition or business integration.
Experience with Salesforce, Freshdesk, CRM platforms, and support ticketing systems.
Lean, Six Sigma, PMP, or other operational excellence experience.
Experience leading customer operations within a PE-backed or high-growth organization.

Success Looks Like

Customer Support and Customer Success operate with clear accountability, defined processes, and measurable outcomes.
Team members understand performance expectations and consistently meet service goals.
Leadership has visibility into customer health, operational performance, and service trends.
Customer-facing processes scale efficiently as the business grows.
Acquired organizations are successfully integrated with minimal disruption to customer experience.
Senior leadership is able to focus on strategic growth initiatives while maintaining confidence in day-to-day customer operations.

About Premier Biotech

Established in 2009, Premier Biotech brings testing, technology, and laboratory services together in a single, integrated approach. Our solutions help organizations move faster, reduce risk, and maintain compliance while making confident, data‑driven decisions across the testing lifecycle.

We serve as a strategic and technical partner to organizations in the public and private sectors, including Government Agencies, Workplace and Staffing Companies, Health and Human Service Organizations, and Behavioral Health Programs.

Premier Biotech employees play a pivotal role in advancing innovative technology, rigorous methodology, and operational excellence, supporting both our continued growth and our customers’ ability to operate with confidence.

Location: Remote
Travel: 20-40%

Base Salary: $130,000 - $145,000

Annual Incentive Opportunity: $20,000 - $30,000

Pay: $150,000.00 - $175,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Application Question(s):

Are you willing to travel 20-40% of the time?

Education:

Bachelor's (Required)

Experience:

direct leadership in a customer service or support role: 5 years (Required)

Work Location: Remote

Quick Apply

Refine Your Search

mergers & acquisitions director jobs in remote$

Director, Customer Success & Support

Executive Director of Talent Strategy

Acquisitions Director

Director, Acquisitions (Remote, New Jersey)

Director, Business Applications

Director, Learning & Development

Executive Director, Mergers & Acquisitions

Director, M&A Partnerships

Director of Product, Identity & Access

Director, Strategic Programs

Director, Learning Design & Content Strategy

Managing Director, Mergers & Acquisitions

Director, HR Operations

Acquisitions Director

Director, HR Business Partnering and Organizational Design

Director of Growth

VP & Co-Head of Investments

Director FP&A

Head of A&R - TDB Sound

Marketing Director

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