At Onyx Graphics, the Regional Account Manager is responsible for driving revenue growth by developing reseller partnerships, managing strategic customer accounts, and building strong relationships with end-users throughout an assigned territory. Serving as the primary sales representative for the western region, this role focuses on identifying new business opportunities, expanding market share, and achieving sales and revenue goals. The Regional Account Manager promotes the full portfolio of Onyx software solutions and services, works closely with customers and channel partners to understand their business needs, and delivers exceptional service that supports long-term customer success. Success in this role requires strong relationship-building skills, a consultative sales approach, and the ability to collaborate across teams to deliver value and grow the business.
You will be successful in this role if you:
- Have a proven track record of achieving sales and revenue goals.
- Build strong relationships with customers, reseller partners, and internal teams.
- Are proactive in identifying new business opportunities and growing existing accounts.
- Communicate effectively, negotiate confidently, and present solutions with professionalism.
- Stay organized, manage your sales pipeline accurately, and use CRM tools effectively.
- Thrive in a collaborative, customer-focused environment and adapt to changing business needs.
- Are self-motivated, results-driven, and enjoy working independently within your assigned territory.
Responsibilities
- Achieve assigned sales and revenue goals by driving growth within assigned territory through reseller partners and direct customer engagement.
- Develop and execute annual business plans with key reseller partners, including revenue targets, marketing initiatives, and quarterly business reviews.
- Build, maintain, and grow relationships with reseller partners, key accounts, and end-users to identify new business opportunities and expand market share.
- Manage the sales pipeline, provide accurate monthly and quarterly forecasts, and maintain CRM records and sales activity.
- Deliver sales training and enablement programs to help reseller partners effectively position and sell Onyx solutions.
- Collaborate with channel partners on customer visits, product demonstrations, evaluations, trade shows, and other sales activities.
- Monitor market trends and competitive activity to identify opportunities and support territory growth strategies.
- Partner with internal teams to deliver exceptional customer experience and achieve sales objectives.
- Represent Onyx Graphics professionally at customer meetings, partner events, and industry trade shows.
- Complete special projects and other duties assigned by sales leadership.
Qualifications
Education, Experience, & Licensure
- Bachelor’s degree in business, Marketing, Sales, or a related field, or an equivalent combination of education and experience.
Experience
- Bachelor’s degree or higher preferred.
- 3–5+ years of experience in account management, territory sales, business development, channel sales, or related sales roles, with 5+ years preferred in the printing industry.
- Experience in the software, technology, printing/imaging, or wide format print production industry preferred.
- Proven experience managing reseller, distributor, and channel partner networks.
- Demonstrated track record of meeting or exceeding sales and revenue targets.
- Strong experience managing sales pipelines, forecasting, and utilizing CRM platforms such as Salesforce or similar systems.
- Solid understanding of the wide format print production marketplace, including printers, competitive RIPs, workflow solutions, and end-user applications.
- Excellent relationship-building, negotiation, presentation, and communication skills.
- Ability to effectively prioritize time and activities in alignment with company sales objectives.
- Must reside in the Western region and be located near a major airport.
- Ability and willingness to travel extensively within the assigned territory (approximately 60% or more), including occasional overnight and air travel.
- Valid driver’s license required.
EEO Statement
Onyx Graphics Inc. is an equal employment opportunity (EEO) employer. We embrace diversity and cultivate a culture that is equitable and inclusive. We believe that the more diverse our talent and contributing perspectives, the better we can fulfill our mission and vision. Therefore, candidates and team members receive consideration based on essential experience and qualifications, regardless of race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by federal, state, or local law.
Onyx Graphics Inc. provides reasonable accommodation for qualified individuals with disabilities. This policy applies to employment actions on every level, including, but not limited to, recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation, and selection for training.
Other Requirements, Physical Demands, & Environment
Other Requirements
- Agreements: May be required to sign agreements related to non-disclosure or confidentiality, non-solicitation, or non-competition.
- Background Check: As a condition of employment, employees must meet the background check requirements of Onyx Graphics Inc. Failure to meet or maintain these requirements may impact ongoing employment eligibility.
- Work Authorization: Must be authorized to work in the United States.
- Confidentiality: As part of this position, the employee is responsible for maintaining the confidentiality of sensitive information encountered in the course of their work. This includes, but is not limited to, corporate financial information such as budgets, forecasts, and pricing models; marketing and business strategies; personal data of employees and franchise owners including contact information, compensation details, and performance evaluations; and franchise information such as project details, contracts, billing rates, and proprietary data. Employees must also protect confidential information related to vendors, suppliers, and partners, including pricing agreements and contract terms. Additionally, any intellectual property, proprietary processes, technical designs, internal policies and procedures, legal and regulatory matters, and technology systems or cybersecurity protocols must be kept strictly confidential. The obligation to maintain confidentiality extends beyond the duration of employment and applies to all verbal, written, and electronic forms of information.
- Schedule: The standard work schedule for this position is dependent on manager approval and may vary based on operational needs, determined based on project demands and team coordination. Overtime, evening, weekend, and holiday work may be occasionally required, as job duties demand. All schedules include regular time off for rest breaks and a designated lunch period in accordance with company policy and applicable labor laws.
- Travel: Regular travel is expected for this position.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations will be made to enable individuals with disabilities to undertake the essential duties and responsibilities of the position.
Sedentary Work: Lift/carry/push/pull objects frequently of a negligible amount up to 10 pounds, occasionally up to 25 pounds, rarely over 25 pounds. Sedentary work involves sitting most of the time.
Work Environment
Fully Remote: This position operates in a fully remote work environment, with all responsibilities performed from an employee’s approved remote workspace. Employees are expected to work effectively in a virtual setting, collaborating with team members through online communication platforms, participating in virtual meetings, and engaging in remote collaboration sessions and company events as required. The role routinely requires the use of standard technology and software, including computers, phones, webcams, and productivity tools such as the Microsoft Office Suite, Figma, Teams and other design and development applications.
The position involves extended periods of sitting and prolonged use of computer and mobile device screens. Work is performed in a low-risk remote environment with minimal exposure to physical hazards. Employees are responsible for maintaining a safe, secure, and ergonomic workspace and must adhere to company cybersecurity, data privacy, and confidentiality policies while performing work remotely.
Pay: $75,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: Remote
