Top 2077 Call center representative Jobs in Remote’

Call Center Representative (Remote)
tango —Remote
- Weekends as needed
- Remote
- Microsoft Word
- 18 years or older
- Microsoft Excel
- Health insurance
Quick Apply
20h
Patient Service Representative (Remote)
Boston Medical Center —Remote
- $20.08 - $22.61 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Inbound Call Center Representative
AnswerNet Remote —Remote
- $16 an hour
- Full-time
- Remote
- Background check
- Computer literacy
- English
- Paid training
- Health insurance
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Call Center Representative - Digitech - Remote
Sarnova —Remote
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- HIPAA
- 401(k)
Quick Apply
Call Center Remote Customer Service Representative
VIMO INC —Mountain View, CA
- $17 - $19 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Remote Customer Service Representative
Signature Performance, Inc —Remote
- $17.75 - $18.49 an hour
- 8 hour shift
- Remote
- Word processing
- Computer literacy
- Research
- Paid holidays
- Disability insurance
Quick Apply
3d
Customer Service Representative - Work From Home
Connexus Resource Group —Remote
- $12 - $14 an hour
- Email
- Remote
- Computer literacy
- Typing
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Remote Phone Representative
Nodeflix Technologies —Remote
- $45,000 - $64,000 a year
- Full-time
- Remote
- Entry level
- Work from home
- Flexible schedule
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Customer Service Representative
Cruises-N-More —Remote
- $18 an hour
- Full-time
- Remote
- Background check
- Basic math
- High school diploma or GED
- On-the-job training
- Work from home
Quick Apply
3d
Call Center Remote Customer Service Representative
D&A CONSULTING SERVICE LLC —Richmond, VA
- $17.00 - $18.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Work from Home: Customer Service Representative (Healthcare)
Sagility —Remote
- $14 - $15 an hour
- Weekends as needed
- Remote
- 18 years or older
- Research
- High school diploma or GED
- Paid training
- Disability insurance
Member Service Representative - Contact Center
United States Senate Federal Credit Union —Remote
- $43,088.48 - $71,658.01 a year
- Full-time
- Remote
- Microsoft Word
- High school diploma or GED
- Bachelor's degree
- Free parking
- Health insurance
Quick Apply
3d
Call Center Patient Services Representative
Cardiac Study Center —Tacoma, WA
- $21.31 - $38.59 an hour
- 8 hour shift
- Remote
- OSHA
- HIPAA
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
14d
Medical Call Center Representative - REMOTE
American Health Connection Inc —Remote
- From $17 an hour
- Urgently hiring
- Remote
- Bilingual
- Background check
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
23h
Remote Call Center Representative
Qureos Inc —Davenport, IA
- Remote
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid training
- Paid time off
7d
Work-From-Home Agent
Grassroots Comedy —Remote
- $25.21 - $30.36 an hour
- Part-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- 401(k)
- Paid time off
Quick Apply
1d
Call Center Representative - English & Spanish (Remote)
Stratford Solutions Inc. —New York, NY
- $20 an hour
- Weekends as needed
- Remote
- Spanish
- Computer literacy
- High school diploma or GED
Quick Apply
Customer Care Specialist - Inbound Phone Support
HONK —Remote
- $15 - $16 an hour
- Full-time
- Remote
- Children
- Entry level
- Work from home
Quick Apply
5d
Part Time Customer Service Representative (Teleradiology Support)
Valor Network —Remote
- $20 - $25 an hour
- Part-time
- Remote
- HIPAA
- High school diploma or GED
- Communication skills
Quick Apply
Customer Service Representative
Firstsource Healthcare —Remote
- $15 an hour
- 8 hour shift
- Remote
- Computer literacy
- Writing skills
- Typing
- Dental insurance
- Work from home

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Call Center Representative (Remote)

tango -
Remote

Quick Apply

Job Details

Full-time
20 hours ago

Benefits

Health insurance

Qualifications

Microsoft Word
Computer operation
Microsoft Excel
Phone communication
Computer literacy
Typing

Full Job Description

tango is a leader in the home health management industry and is preparing for significant growth! Our mission is to deliver innovative, home-based, post-acute solutions through proprietary technology and proven processes. We partner with health plans to provide a comprehensive suite of products and services designed to manage the total cost of care.

We are currently looking for a Call Center Representative to join our growing team!

The Call Center Representative is responsible for answering incoming calls, acting as a liaison to facilitate communication between referral sources, patients, health care agencies and tango. This role encompasses providing excellent customer service and a high level of detailed information. The CCR will establish accurate records in compliance with applicable laws and regulations and the policies of tango.

Office Location:

Remote

Responsibilities and Duties:

Responsibilities of the Call Center Representative include, but are not limited to the following:

Develop and maintain a working knowledge of current products and services offered by the company.
Take customer calls and provide accurate, satisfactory answers to their queries and concerns.
Answers busy phone lines and identifies calls to be transferred.
Forwarding voicemails left on the company line to the appropriate department.
Assisting the administrative team with processing faxes or emails data entry into our in-house software.
Communicating professionally with different departments to assist patients and healthcare providers with our referral process.
Ensuring an even distribution of work to the Intake department.
Complying with company, state, and federal healthcare guidelines.
De-escalate situations involving dissatisfied customers, offering patient assistance and support.
Calling patients for follow up, to obtain additional information and notify the patient of outcomes and statuses.
Ensuring customer satisfaction and assisting them with issues/concerns related to their health.
Evaluates and determines caller needs and use their knowledge to provide resolution, tracking, and if necessary follow up from another representative.
Additional responsibilities as assigned by Supervisor.

Qualifications:

Must be at least 18 years of age.
High School Diploma or GED, some college.
Has basic computer knowledge and experience including Microsoft Word, Excel & typing skills.
Minimum 1 year of outbound/inbound calling experience in a call center, medical office/clinic or institutional setting is preferred.
Ability to convey a positive and professional image to customers and employees.
Capable of following an issue through to its conclusion.
Home care/healthcare background is a plus but not required.
Must be able to work at a fast pace medical call center managing large amounts of inbound/outbound calls while maintaining attention to details.
Is customer service oriented with good oral and written communication skills.
Is self-directed, flexible, cooperative, and exhibits the ability to work with minimal supervision.
Is detail oriented and displays good organizational skills.
Must be flexible and willing to work weekends and Holidays.
Highly self-motivated and able to work with minimal supervision.

Proven Personal Attributes:

Ability to multitask in a fast-paced work environment.
Ability to remain calm under pressure and manage stressful situations.
Provide excellent and professional customer service skills with a positive, patient, and friendly attitude.
Ability to maintain a high level of confidentiality and remain HIPAA compliant.
Ability to establish highly productive and detailed organizational skills/habits.
Ability to actively listen and problem solve with cooperation, assertiveness, and flexibility for positive outcomes.
Possess strong, professional written and oral communication skills for in-person, telephonic, and electronic use.

tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

Quick Apply

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