Job Description:
OUR TEAM:
The Applied Markets SBU is a small, high-impact team driving Promega's growth into specialized industry segments in Animal Health, Food Safety, Agriculture, and Environmental, where life science tools are reshaping how the world innovates, detects, validates, and ensures quality. We operate with significant autonomy, direct access to leadership, and the full backing of a privately held company that invests for the long term. Each team member owns their domain fully; there is no micromanagement, just clear strategy and the freedom to execute. We are collaborative without being codependent, and we bring genuine scientific curiosity to commercial work, which means the conversations we have with customers, partners, and regulators actually matter. If you want to build something real in markets that are still taking shape, this is the team to do it with.
YOUR ROLE:
The Animal Health industry is a relationship market, won through sustained field presence, scientific credibility, and trust built over years. The Strategic Collaborations Manager is the person who builds those bridges. You are not a product seller. You are a market maker, showing up at key industry conferences, walking the customer's lab, earning regulatory relationships, and connecting Promega's capabilities to problems the industry hasn't fully articulated or solved yet. You will build and steward relationships with global organizations including veterinary diagnostics leaders, animal health manufacturers, agricultural biotechs, and regulatory bodies, all of which require a trusted scientific partner willing to play the long game. Promega's AI layer handles the intelligence infrastructure, synthesizing market data, organizing account knowledge, and preparing briefings, so you can focus on what no tool can replicate: being present, building trust, reading the room, and seeing opportunity before it's obvious. If you have built a career on relationships that compound over time and want the autonomy to shape a market rather than just cover a territory, this is the role.
CORE DUTIES:
1. Develop and implement programmatic relationships and collaboration agreements with strategic accounts globally, working in partnership with Applied Markets SBU leadership, Branches, and the global Sales organization.
2. Leverage AI-driven analytics, digital collaboration platforms, and automation tools to identify patterns in market data, competitive intelligence, and customer behavior that inform relationship strategy and partnership design.
3. Manage high-level collaborations across targeted industry vertical(s) — including corporate manufacturers, diagnostics companies, regulatory bodies, and academic institutions — applying both catalog and custom solutions to address complex customer needs.
4. Lead feasibility assessments, support pricing objectives aligned with business segment profitability goals, guide the development of work plans and agreements, and coordinate review meetings with clients for collaborations in process.
5. Build and maintain a strategic account portfolio that progresses from transactional to long-term partnership, with clear milestones for relationship depth, revenue growth, and collaborative output.
6. Represent Promega at 10–15 major industry conferences annually, including scientific society meetings, industry trade events, and regulatory forums relevant to Applied Markets verticals.
7. Conduct strategic customer and partner site visits to deepen relationships, gather operational intelligence, and identify collaboration opportunities not visible through remote engagement.
8. Present technical content — posters, abstracts, and invited talks — at industry events to establish and sustain Promega’s scientific credibility in target market segments.
9. Build relationships with regulatory bodies (e.g., USDA Center for Veterinary Biologics, FDA CVM, EMA, Pharmacopoeia) to support market access strategy and establish Promega as a recognized technical partner in regulated applied science spaces.
10. Report critical field-based intelligence back to the business team on a regular cadence, including changes in market dynamics, customer organization and behavior, competitive landscape, regulatory trends, and emerging technology opportunities.
11. Develop a field-based plan for penetration and growth into new markets and customer segments where Promega seeks to establish a market-leading position.
12. Gain and maintain a thorough understanding of market trends, customer needs, and the competitive environment within the Animal Health vertical to inform strategic and tactical business decisions.
13. Identify early adopters, alpha and beta testers, and validation partners within target segment(s) to accelerate new product introduction and application development.
14. Interface effectively with multiple internal functions, including Strategic Business Units, Branches, Global Sales, Business Management, R&D, Operations, Finance, and Global Custom and OEM Solutions.
15. Collaborate with the Segment Marketing Manager, Product Managers, and Product Marketing Managers to contribute to strategic product roadmaps and go-to-market plans tailored to the Animal Health segment.
16. Relay vital field intelligence to cross-functional teams and work collaboratively to influence product development, application support, and service offerings.
17. Coordinate international branch relationships to ensure consistent strategic account management across geographies, particularly for global accounts operating across North America and Europe.
18. Co-travel with sales colleagues to coach, mentor, and share best practices on trends within the Animal Health segment and provide technical expertise to meet customer needs.
19. Proactively engage with industry leaders, key opinion leaders (KOLs), and scientific community members; arrange and facilitate discussions between Promega R&D scientists and external experts to align product development with industry direction.
20. Collaborate with KOLs and partner organizations to create and deliver posters, presentations, and workshops at major scientific conferences, enhancing Promega’s visibility and influence in applied science verticals.
21. Prepare and present technical presentations to individual stakeholders and groups of varying size, translating complex scientific capabilities into relevant commercial value propositions.
22. Support and contribute to internal training materials and programs on latest technologies, applications, and trends within the Animal Health segment to enable sales team effectiveness.
23. Demonstrates inclusion through their own words and actions and is accountable for a safe workspace. Acts with kindness, curiosity, and respect for others.
24. Embraces and is open to incorporating Promega’s 6 Emotional & Social Intelligence (ESI) core principles in daily work.
25. Understands and complies with ethical, legal, and regulatory requirements applicable to our business.
26. Adapts to change with flexibility, maintains high standard of excellence, and persistently pursues goals despite challenges; leads calmly under pressure and uncertainty.
KEY QUALIFICATIONS:
1. Bachelor of Science in Life Sciences, Veterinary Medicine, Veterinary Sciences or a related discipline; advanced degree (MS, PhD, or DVM) strongly preferred and often necessary for scientific credibility in target market segments.
2. 5+ years of experience in strategic account management, business development, market development, or field-based technical roles, preferably within biotechnology or applied science industries, with a focus on Animal Health.
3. Demonstrated track record of building and developing strategic partnerships with senior-level executives, including decision-makers at corporate accounts, regulatory agencies, and academic institutions within relevant applied science verticals.
4. Deep understanding of the Animal Health segment — including key industry players, regulatory landscape, competitive technologies, and industry standards.
5. Strong networking skills and ability to foster relationships with key stakeholders, including decision-makers and senior officials in applied market reference labs, public health laboratories, industrial manufacturers, and regulatory bodies.
6. Excellent communication and interpersonal abilities, capable of building strong relationships with key industry decision-makers and senior-level colleagues worldwide. Demonstrates strong emotional and social intelligence.
7. Capable of presenting and engaging in substantive discussion on scientific subjects, including assay technologies, molecular biology applications, and bioanalytical methods, at an intermediate level. Exhibits strong analytical skills, adept at problem-solving and strategic planning.
8. Strong analytical skills and strategic planning capabilities; adept at identifying patterns across market data, competitive intelligence, and field observations to inform business direction.
9. Demonstrated proficiency in digital tools and technology, including Microsoft applications and mobile platforms, with the ability to adapt and leverage emerging technologies, such as artificial intelligence, to improve efficiency, automation, and collaboration.
10. Highly self-motivated and independent, with a relentless approach to prioritization and a proactive, can-do attitude.
PREFERRED QUALIFICATIONS:
1. PhD in Molecular Biology, Biochemistry, Veterinary Medicine/Science, or related discipline.
2. Operational knowledge of regulatory environments relevant to Applied Markets, including USDA, FDA, EPA, or equivalent international regulatory bodies.
3. Experience coordinating strategic accounts across international geographies, particularly North America and Europe, including engagement with Promega or distributor branch networks.
4. Existing relationships with senior-level decision-makers in one or more Applied Markets verticals (Animal Health manufacturers, food and beverage companies, agricultural biotechnology firms, environmental testing organizations).
5. Experience presenting or co-authoring materials for industry conferences, regulatory forums, or scientific society meetings.
6. Master of Business Administration or equivalent strategic business training.
7. Familiarity with CRM and sales analysis platforms.
PHYSICAL DEMANDS:
1. Ability to travel internationally and domestically up to 50% annually, including sustained periods of consecutive travel for conferences, customer visits, and branch coordination.
2. Ability to use telephone and computer equipment.
3. Ability to drive and maintain a valid driver’s license.
4. Ability to move up to 60 lbs.
At Promega, we value diversity and strive to create an inclusive workplace. We are proud to be an Equal Opportunity Employer, making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.
