Top 607 Care concierge Jobs in Remote

Patient Access Concierge (Remote)- Experienced
Abax Health —Remote
- Overtime
- Remote
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- AD&D insurance
- Paid holidays
Quick Apply
Patient Access Concierge (Remote) - Entry Level
Abax Health —Remote
- Overtime
- Remote
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- AD&D insurance
- Paid holidays
Quick Apply
Patient Care Coordinator
Early Medical —Remote
- $85,000 - $90,000 a year
- Remote
- 5 years
- Medical office experience
- Bachelor's degree
- Health savings account
- Disability insurance
Quick Apply
Luxury Travel Concierge
Bilt Rewards —Remote
- $65,000 - $80,000 a year
- Full-time
- Remote
- Communication skills
- Entry level
- Health insurance
- Flexible spending account
Weeknight & Weekend Concierge
TerraBella Greenville —Remote
- Full-time
- Remote
- High school diploma or GED
- 1 year
- Entry level
- Paid training
- Paid holidays
Quick Apply
4d
Care Manager 1, Bilingual - English & Spanish
Empathy —Remote
- $24 - $26 an hour
- Weekends as needed
- Spanish
- English
- Research
- Paid holidays
- Health insurance
Quick Apply
Director of Customer Support
Sana Benefits —Remote
- $133,450 - $157,000 a year
- Full-time
- Remote
- 6 years
- Mentoring
- Recruiting
- Paid parental leave
- Health savings account
MPN Concierge Agent
One Call —Remote
- $17.50 - $25.35 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Disability insurance
- Health insurance
4d
Customer Service Representative (Remote TX)
Oscar Health —Dallas, TX
- $19 an hour
- Remote
- Writing skills
- High school diploma or GED
- Analysis skills
- Paid parental leave
- Paid holidays
Quick Apply
10d
Customer Support Specialist, Part-Time - Weekend Availability Required
Skylight —Pittsburgh, PA
- $20 an hour
- Part-time
- Remote
- Office
- Agile
- Communication skills
Quick Apply
E-Commerce Customer Care Assistant
DOVER STREET MARKET NEW YORK LLC —Manhattan, NY
- $18 an hour
- Part-time
- Remote
- Hospitality
- Computer skills
- Communication skills
Quick Apply
14d
Customer Service Representative (Remote GA)
Oscar Health —Atlanta, GA
- $19 an hour
- Remote
- Writing skills
- High school diploma or GED
- Analysis skills
- Paid parental leave
- Paid holidays
Quick Apply
10d
Customer Service Representative (Remote AZ)
Oscar Health —Tempe, AZ
- $19 an hour
- Remote
- Writing skills
- High school diploma or GED
- Analysis skills
- Paid parental leave
- Paid holidays
Quick Apply
10d
Referral Support Advocate
Included Health —Remote
- $20.72 an hour
- Full-time
- Customer service
- Urgent Care
- Mid-level
Quick Apply
4d
Care Coordinator
Oshi Health —Austin, TX
- $45,000 - $52,000 a year
- Email
- Remote
- Google Workspace
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
13d
Consultative Sales Strategist / High-Ticket Closer for Boutique Agency Offer
Brandsonia marketing agency —Remote
- $26,000 - $130,000 a year
- Temporary
- Remote
- Mid-level
- Flexible schedule
Quick Apply
3d
Travel Customer Care Executive Las Vegas Or Los Angeles
G2 Travel —Las Vegas, NV
- $47,000 - $52,000 a year
- Weekends as needed
- Remote
- Mid-level
- US work authorization
- Negotiation
- Health insurance
- Dental insurance
Quick Apply
6d
Practice Assistant
K&L Gates —Washington, DC
- $79,000 - $119,000 a year
- Overtime
- Remote
- Background check
- Microsoft Outlook
- Addiction Medicine
- Profit sharing
- Wellness program
In-home Traveler - NP or PA (Full-Time) - State of New Hampshire and Surrounding Markets
Signify Health —Vermont
- $87,035 - $187,460 a year
- Full-time
- Remote
- Mid-level
- Residential
- Home Health
- Continuing education credits
- Health insurance
In-home Traveler NP or PA (Full-Time) - State of Massachusetts and surrounding Markets
Signify Health —Connecticut
- $95,738 - $206,206 a year
- Full-time
- Remote
- Mid-level
- Residential
- Home Health
- Continuing education credits
- Health insurance

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Patient Access Concierge (Remote)- Experienced

Abax Health
Remote

Quick Apply

Job Details

Full-time

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance
Referral program

Qualifications

Health insurance authorizations
Patient scheduling systems
Email customer support
Phone communication
Health insurance customer support
High school diploma or GED

Full Job Description

Overview

Abax Health is a healthcare technology company dedicated to enhancing the patient's financial experience through data-driven engagement. Our platform and tech-enabled services enable hospitals and health systems to identify patients at financial risk, personalize outreach, and optimize patient access operations. By combining empathy with innovation, we empower providers to improve outcomes and drive operational performance.

Mission & Vision

Ensure that every patient receives the care they need, when they need it. To be the trusted source of patient access innovation increasing revenue and transforming patient access and financial clearance by reducing administrative burdens, uncovering untapped revenue, and improving the financial and clinical outcomes for patients and health systems across the United States.

Location: United States | Remote

Scope

This role is responsible for accurately registering patients, verifying insurance coverage, and ensuring all demographic, clinical, and financial information is complete and compliant prior to services. The position serves as a primary point of contact for patients, delivering high-quality customer service while addressing questions related to appointments, insurance, and registration processes. Additionally, the role supports appointment scheduling, financial counseling as applicable, and general administrative tasks while maintaining strict adherence to HIPAA, organizational policies, and documentation standards.

Responsibilities

Patient Registration:

Accurately collect and enter patient demographic, insurance, and medical information.
Verify patient identity following all HIPAA and facility protocols.
Ensure all required forms and signatures are completed during registration.

Insurance Verification:

Confirm patient insurance eligibility and benefits prior to service.
Obtain and document pre-authorizations or referrals as required.
Communicate any coverage issues or financial obligations to patients.

Customer Service:

Greet patients and visitors warmly, providing courteous and efficient service.
Answer patient questions regarding appointments, insurance, and registration processes.
Address and resolve patient concerns or direct them to the appropriate personnel.

Scheduling and Coordination:

Schedule, reschedule, and cancel appointments as needed.
Coordinate with clinical and administrative teams to ensure accurate patient flow and documentation.

Compliance & Documentation:

Maintain accuracy and confidentiality in patient records.
Follow all compliance, privacy, and security guidelines (e.g., HIPAA, hospital policy).
Report and correct registration errors promptly.

Financial Counseling (as applicable):

Discuss patient financial responsibilities, co-pays, and payment options.
Collect co-pays and provide receipts when applicable.

General Administrative Support:

Answer phones, respond to emails, and perform general clerical duties.
Maintain organized registration areas and supplies.
Assist with training new registration staff as needed.

Qualifications and Experience

High School diploma or GED required.
1-3 years of experience in patient access or revenue cycle roles, including insurance verification, prior authorizations, No Surprises Billing, and scheduling required.
Experience communicating with patients via phone, text, and email using web‑based systems required.
Experience with CERNER or EPIC EMRs is preferred.
Experience working in a contact center environment is a plus.
Ability to manage a high volume of calls while providing professional, patient‑centered service
Strong verbal and written communication skills, including the ability to resolve issues calmly and effectively
Proficiency with Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint)
Strong organizational skills with high attention to detail and accuracy
Ability to prioritize tasks, work independently, and adapt to changing operational needs

Physical Demands and Working Conditions

U.S. based fully remote, home‑based position.
Requires reliable internet and a quiet, private workspace to maintain patient confidentiality.
Prolonged sitting while working at a computer and using a phone or headset.
Frequent typing and data entry across multiple systems.
Ongoing speaking and listening to communicate with patients and team members.
Work performed during scheduled shifts; occasional overtime may be required based on business needs.

Benefits

FLSA Classification: Non-Exempt
Benefits Offered:
- Employer sponsored Medical, Dental & Vision
- Short-term and Long-term Disability, and AD&D Insurance Plans
- Flexible Time Off Plan & Paid Holidays
- Employee Referral Bonus

Quick Apply

Refine Your Search

care concierge jobs in remote

Patient Access Concierge (Remote)- Experienced

Patient Access Concierge (Remote) - Entry Level

Patient Care Coordinator

Luxury Travel Concierge

Weeknight & Weekend Concierge

Care Manager 1, Bilingual - English & Spanish

Director of Customer Support

MPN Concierge Agent

Customer Service Representative (Remote TX)

Customer Support Specialist, Part-Time - Weekend Availability Required

E-Commerce Customer Care Assistant

Customer Service Representative (Remote GA)

Customer Service Representative (Remote AZ)

Referral Support Advocate

Care Coordinator

Consultative Sales Strategist / High-Ticket Closer for Boutique Agency Offer

Travel Customer Care Executive Las Vegas Or Los Angeles

Practice Assistant

In-home Traveler - NP or PA (Full-Time) - State of New Hampshire and Surrounding Markets

In-home Traveler NP or PA (Full-Time) - State of Massachusetts and surrounding Markets

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