Top 156 Clarify consultant Jobs in Remote

Contact Center Data Analytics Consultant
Capgemini —Remote
- $54.81 - $85.64 an hour
- Contract
- Remote
- Writing skills
- Mid-level
- 3 years
- Dental insurance
- Vision insurance
4d
Performance Improvement Consultant
ttcInnovations —Remote
- Remote
- 8 years
- Training & development
- Senior level
Quick Apply
13d
Regulatory Publishing Consultant
ProKidney —Remote
- Full-time
- Microsoft Word
- Mid-level
- 3 years
10d
Senior Power BI Consultant (Contract)
DOOR3 —Remote
- Part-time
- Remote
- English
- 3 years
- SQL
Sr. Business Consultant - Palmer Consulting Group
Power Construction —Remote
- $120,000 - $150,000 a year
- Remote
- ERP systems
- Team management
- Travel
Industrial Engineering & Facilities Consultant
Accenture Federal Services —Remote
- $91,300 - $184,900 a year
- Remote
- Mid-level
- SQL
- Analysis skills
Sr. Grants Management Implementation Consultant, Higher Education
Workday —Remote
- $111,000 - $197,300 a year
- Full-time
- Oracle
- Up to 50% travel
- Office
- Flexible schedule
Sr. Business Consultant - Palmer Consulting Group
PalmerConsultingGroup —Remote
- $120,000 - $150,000 a year
- Remote
- ERP systems
- Team management
- Travel
Payroll Consultant, Higher Education
Workday —Remote
- $111,000 - $197,300 a year
- Full-time
- Up to 50% travel
- Office
- Travel
- Flexible schedule
Government Travel Consultant
ADTRAV Travel Management —Columbia, SC
- $24 - $25 an hour
- Weekends as needed
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Digital Strategy Consultant
Blue Acorn iCi —Remote
- $110,000 - $150,000 a year
- Full-time
- Mid-level
- Analysis skills
- US work authorization
- Health insurance
- Dental insurance
Senior Consultant, Managed Care Rebates
Envision Pharma Group —Remote
- $93,800 - $122,000 a year
- Remote
- 5 years
- Research
- Finance
TRAVEL CONSULTANT - AFTER HOURS/EVENING/WEEKENDS
ADTRAV Travel Management —Baton Rouge, LA
- $24 - $26 an hour
- 12 hour shift
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Forensic Structural Engineer
NV5 —Tampa, FL
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- Residential
- Health insurance
- Dental insurance
Senior Forensic Engineer
NV5 —Orlando, FL
- Full-time
- Remote
- Bachelor of Science
- Residential
- Bachelor's degree
- Health insurance
- Dental insurance
Forensic Structural Engineer
NV5 —Houston, TX
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- Residential
- Health insurance
- Dental insurance
Forensic Structural Engineer
NV5 —Dallas, TX
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- Residential
- Health insurance
- Dental insurance
Senior Strategy Consultant
Humana —Remote
- $94,900 - $130,500 a year
- Full-time
- Remote
- 3 years
- Finance
- Analysis skills
- Paid parental leave
- Paid holidays
ServiceNow Technical Consultant-Operations (Remote)
Sigital —Columbus, OH
- $120,000 - $130,000 a year
- Full-time
- Remote
- Mid-level
- Scripting
- 2 years
- Health insurance
Quick Apply
Analyst Advisory Services (Per Diem)
Premier Inc. —Remote
- $62,000 - $93,000 a year
- Part-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Disability insurance
- Health insurance
11d

I want to receive the latest job alert for clarify consultant in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

clarify consultant jobs near remote

Contact Center Data Analytics Consultant

Capgemini -
Remote

Apply Now

Job Details

Contract
$54.81 - $85.64 an hour
4 days ago

Benefits

Dental insurance
Vision insurance
Retirement plan

Qualifications

Performance dashboard reports
Dashboard development
Data visualization software proficiency
Database systems
Writing skills
Business intelligence report generation
Dashboard creation support
SQL
Business intelligence tools
Presentation preparation
Research findings presentation
Project stakeholder communication
Data analytics technologies

Full Job Description

Remote

Contract (5 months 12 days)

Published 4 days ago

analytics

data center analytics

AI / ML

program management

Role: Contact Center Data Analytics Consultant

We are looking for a data analytics consultant to support a contact center transformation program at Vanguard. This person will help convert operational, customer, and agent performance data into actionable insights and executive-ready narratives.

The role will sit at the intersection of analytics, consulting, and storytelling. The consultant will analyze contact center data across call volumes, intent patterns, containment, escalation, AHT, FCR, service quality, agent performance, customer friction, and AI/bot performance. They will identify trends, root causes, value opportunities, and operational risks, then translate the findings into clear recommendations for senior stakeholders.

Key responsibilities

Analyze contact center, IVR, chatbot, CRM, QA, and workforce data to identify performance drivers and improvement opportunities
Build dashboards, cuts, and ad hoc analyses that explain what is happening, why it matters, and what actions should be taken
Partner with program leads to connect analytics to business outcomes, including cost reduction, service improvement, digital containment, and advisor or agent enablement
Translate detailed data findings into concise executive storylines, slides, readouts, and decision materials
Support value tracking across transformation initiatives, including baseline definition, KPI movement, benefits realization, and issue diagnosis
Work with business, operations, technology, and data teams to clarify data sources, definitions, assumptions, and limitations

Required profile

3 to 6+ years of experience in data analytics, consulting, business analysis, or operations analytics
Strong SQL, Excel, and dashboarding skills, ideally with Power BI, Tableau, or similar tools
Experience with contact center, customer service, CRM, digital servicing, or operational performance data preferred
Ability to move from raw data to insight to recommendation, not just report metrics
Strong executive communication skills, including slide writing, synthesis, and structured problem solving
Comfortable working in ambiguous transformation environments with multiple stakeholders and imperfect data

Ideal candidate

Someone who can be handed a messy contact center question, structure the analysis, pull the right data, find the signal, and turn it into a crisp executive story that helps Vanguard make better transformation decisions.

The pay range that the employer in good faith reasonably expects to pay for this position is $54.81/hour - $85.64/hour. Our offered benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis. Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

Apply Now

Refine Your Search

clarify consultant jobs in remote

Contact Center Data Analytics Consultant

Performance Improvement Consultant

Regulatory Publishing Consultant

Senior Power BI Consultant (Contract)

Sr. Business Consultant - Palmer Consulting Group

Industrial Engineering & Facilities Consultant

Sr. Grants Management Implementation Consultant, Higher Education

Sr. Business Consultant - Palmer Consulting Group

Payroll Consultant, Higher Education

Government Travel Consultant

Digital Strategy Consultant

Senior Consultant, Managed Care Rebates

TRAVEL CONSULTANT - AFTER HOURS/EVENING/WEEKENDS

Forensic Structural Engineer

Senior Forensic Engineer

Forensic Structural Engineer

Forensic Structural Engineer

Senior Strategy Consultant

ServiceNow Technical Consultant-Operations (Remote)

Analyst Advisory Services (Per Diem)

I want to receive the latest job alert for clarify consultant in remote

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected