Top 8220 Client support manager Jobs in Remote

Customer Success Manager - US BASED
Property Leads —Remote
- $60,000 - $85,000 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Client Services Manager (Remote)
Businessolver, Inc. —Remote
- $79,000 - $107,000 a year
- Remote
- Mid-level
- 3 years
- Quality control
Client Success Manager
springbig —Remote
- Full-time
- Remote
- Senior level
- Leadership
- Communication skills
- Health insurance
- Dental insurance
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Client Success Manager (Remote)
Ricochet360 —Remote
- Full-time
- Remote
- Computer science
- Computer Science
- English
Client Support Manager
TEXAS TEACHERS OF TOMORROW, LLC —Remote
- Full-time
- Remote
- Mid-level
- Office
- Administrative experience
Customer Service Manager
ClearOne Advantage —Remote
- Full-time
- Remote
- Mid-level
- Supervising experience
- Bachelor's degree
Quick Apply
9d
Client Experience Manager
Tixr —Remote
- $75,000 - $85,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Analysis skills
- Bachelor's degree
- Paid holidays
- Health insurance
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Processing Manager
Premier Mortgage Associates —Remote
- $95,000 - $110,000 a year
- Overtime
- Remote
- 5 years
- Mid-level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager
PetDesk —Remote
- $26 - $28 an hour
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
- Paid parental leave
- Health savings account
Customer Success Manager
Accelerated Automation —Remote
- $48,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Continuous improvement
- Communication skills
Quick Apply
Client Success Manager
Flare —Remote
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
Client Experience Manager
Oregon Tilth, Inc. —Remote
- $73,000 - $84,000 a year
- Full-time
- 7 years
- Microsoft Office
- Analysis skills
Quick Apply
Registration Manager
CIEE Inc —Remote
- Full-time
- Remote
- Background check
- Mid-level
- Supervising experience
- Health savings account
- Disability insurance
Quick Apply
9d
Customer Success Manager
Reveleer —Remote
- $100,000 - $110,000 a year
- Full-time
- Remote
- 5 years
- Research
- Presentation skills
- Health insurance
- Dental insurance
Quick Apply
Manager, Client Services
Dynata —Remote
- $70,000 - $86,000 a year
- Full-time
- Remote
- Senior level
- 2 years
- Health insurance
Client Service Manager
WithCoverage —Remote
- $100,000 - $140,000 a year
- Remote
- High school diploma or GED
- Senior level
- Associate's degree
- Disability insurance
- Health insurance
CLIENT EXPERIENCE MANAGER - REMOTE
Foodworks —Dallas, TX
- $75,000 - $80,000 a year
- Full-time
- Remote
- Background check
- Customer service
- Mid-level
- Commuter assistance
- Paid holidays
Quick Apply
Fractional Customer Service (Claims) Manager
Silva-Lining HR —Remote
- Part-time
- Remote
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
Client Success Manager
Included Health —Remote
- $93,850 - $122,856 a year
- Full-time
- 5 years
- Urgent Care
- Travel
- Paid parental leave
- Disability insurance
Quick Apply
9d
Client Success Manager
Pillr Health —Remote
- Full-time
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply

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client support manager jobs near remote

Customer Success Manager - US BASED

Property Leads -
Remote

Quick Apply

Job Details

Full-time
$60,000 - $85,000 a year

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Customer relationship building
Customer retention strategy
Phone communication
Managing clients in a customer support role
Facebook

Full Job Description

Customer Success Manager

Remote | United States

ABOUT

Property Leads is a marketing/pay-per-lead company that generates inbound and motivated seller leads in the real estate investor space. We are a team of driven individuals with lofty goals for the company and ourselves. Many companies describe themselves as families. We are more of a high-performance sports team looking to win the yearly championship. The ideal candidate is highly driven, enjoys working, is fun and friendly, and is willing to face challenges head-on in a fast-paced, ever-evolving environment.

ROLE

This is not a passive support role.

As a Customer Success Manager at Property Leads, you are on the front lines of client relationships — responsible for retention, coaching, and saving accounts. You will spend a large portion of your day communicating directly with real estate investors via phone, SMS, email, and community channels.

You will help clients:

Understand the value of our leads
Improve their acquisition processes
Stay bought-in during tough moments
And ultimately close more deals

This role requires someone who can handle constant pressure, frequent complaints, and high emotional intensity — and still show up energized, solutions-focused, and ready to win the next conversation.

RESPONSIBILITIES

Speak with clients daily via phone, text, and email — especially during high-friction situations
Handle objections, complaints, and frustration with confidence and composure
Perform “reverse sales” turning unhappy clients into retained, long-term customers
Coach investors on how to improve their lead handling, follow-up, and conversion
Build real relationships not just transactions (be someone clients actually like talking to)
Stay active in Facebook groups and community channels to support and engage clients
Respond to inquiries within 30 minutes and drive resolution within 24 hours
Partner with internal teams (sales, refunds, ops) to resolve complex issues
Maintain accurate records of all client interactions in CRM systems

REQUIREMENTS

2+ years in customer success, account management, or retention-focused roles
Strong verbal communication skills (phone confidence is a must)
Proven ability to handle objections and retain customers
Experience building relationships with clients over time
Highly organized and able to manage multiple conversations simultaneously
Real estate or investor-facing experience is a strong plus

RESULTS

Response time: <30 minutes
Resolution time: <24 hours
Maintains 80%+ client retention after first 30 days without issuing credits
Builds strong rapport — clients recognize them by name and are willing to engage on calls
Generates consistent positive feedback (calls, texts, reviews, or direct praise)
Actively engages clients in Facebook groups and community channels (not just reactive support)
Takes full ownership of problems and does not pass clients between teams without context or follow-through
Follows up after resolution to confirm satisfaction (not just closing tickets)
Keeps leadership informed on trends, recurring issues, and client sentiment

WHO THIS ROLE IS FOR

This role is for someone who:

Doesn't shy away from the phone — you'd rather call than email
Has a high stress tolerance and doesn't take things personally
Can hear complaints all day and still show up positive and focused
Is obsessive about winning and improving — both for yourself and your clients
Thrives in a fast-paced, high-demand environment
Enjoys building relationships and earning trust over time
Is comfortable being pushed, challenged, and held accountable

WHO THIS ROLE IS NOT FOR

Someone looking for a quiet, low-stress support job
Someone who avoids conflict or difficult conversations
Someone who prefers structured, slow-moving environments
Someone who takes customer frustration personally

SALARY

$60,000 - $ 85,000 USD annual salary

BENEFITS

Comprehensive benefits package (Health, Dental, Vision).
401k with a match
Fast-moving team, low bureaucracy, high ownership
Flexible remote work environment.

Quick Apply

Refine Your Search

client support manager jobs in remote

Customer Success Manager - US BASED

Client Services Manager (Remote)

Client Success Manager

Client Success Manager (Remote)

Client Support Manager

Customer Service Manager

Client Experience Manager

Processing Manager

Customer Success Manager

Customer Success Manager

Client Success Manager

Client Experience Manager

Registration Manager

Customer Success Manager

Manager, Client Services

Client Service Manager

CLIENT EXPERIENCE MANAGER - REMOTE

Fractional Customer Service (Claims) Manager

Client Success Manager

Client Success Manager

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