Top 46 Cornerstone brands Jobs in Remote

Member Experience Associate
Fetch Pet Insurance —Remote
- $20.00 - $21.50 an hour
- Full-time
- Remote
- Google Workspace
- Bachelor's degree
- 1 year
- Tuition reimbursement
- Paid time off
Client Success Manager
Xnurta —Remote
- Remote
- 5 years
- Mid-level
- Bachelor's degree
ERP Solutions Architect
Cornerstone Building Brands —Remote
- Full-time
- Computer Science
- Research
- Bachelor's degree
Quick Apply
Staff Accountant
Cornerstone Finance —Remote
- $55,000 - $59,000 a year
- Full-time
- Google Workspace
- Salesforce
- Mid-level
Business Process Manager
Cornerstone Building Brands —Remote
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
Quick Apply
Member Services Representative
Trusted Fraternal Life —Arden Hills, MN
- Year round work
- Remote
- Spanish
- Mid-level
- Experience equivalent to degree accepted
- Free parking
- Disability insurance
Quick Apply
JDE ERP IT Project Manager (Remote EST, CST, MST ONLY)
Cornerstone Building Brands —Cary, NC
- Full-time
- Remote
- 5 years
- Analysis skills
- Bachelor's degree
Quick Apply
HR Technology Analyst
Cornerstone Building Brands —Cary, NC
- $80,000 - $90,000 a year
- Online Application
- Remote
- 18 years or older
- Customer service
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
3d
PEMB Drafter
Cornerstone Building Brands —Houston, TX
- Overtime
- Remote
- 18 years or older
- High school diploma or GED
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
13d
Digital Marketing Specialist
Cornerstone Building Brands —Cary, NC
- $90,000 - $110,000 a year
- Online Application
- Remote
- 18 years or older
- Marketing
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
3d
Business Development Representative
Cornerstone Building Brands —Oklahoma City, OK
- $80,000 - $90,000 a year
- Online Application
- Remote
- 18 years or older
- Mid-level
- Residential
- Paid holidays
- Disability insurance
Quick Apply
Senior Director, Operations - West Region
Cornerstone Building Brands —Denver, CO
- $230,000 - $250,000 a year
- Online Application
- Remote
- 18 years or older
- Up to 50% travel
- 11+ years
- Paid holidays
- Disability insurance
Quick Apply
Territory Sales Manager
Cornerstone Building Brands —Fargo, ND
- $150,000 a year
- Online Application
- Remote
- 18 years or older
- Microsoft Excel
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Territory Sales Representative
Cornerstone Building Brands —Phoenix, AZ
- Online Application
- Remote
- 18 years or older
- Spanish
- Microsoft Excel
- Paid holidays
- Disability insurance
Quick Apply
Estimating Engineer 3 - PEMB
Cornerstone Building Brands —Houston, TX
- $100,000 - $120,000 a year
- Online Application
- Remote
- 18 years or older
- Management
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Business Development Manager
Cornerstone Building Brands —Nashville, TN
- $100,000 - $120,000 a year
- Online Application
- Remote
- 18 years or older
- 5 years
- Residential
- Paid holidays
- Disability insurance
Quick Apply
District Sales Manager
Cornerstone Building Brands —Fargo, ND
- $70,000 - $90,000 a year
- Online Application
- Remote
- Microsoft Word
- 18 years or older
- Microsoft Excel
- Paid holidays
- Disability insurance
Quick Apply
Field Service Representative (PEMB)
Cornerstone Building Brands —Norman, OK
- $67,000 - $85,000 a year
- Online Application
- Remote
- 18 years or older
- 5 years
- No high school diploma
- Paid holidays
- Disability insurance
Quick Apply
1d
Design Engineer 2
Cornerstone Building Brands —Norman, OK
- Online Application
- Remote
- 18 years or older
- Mid-level
- Residential
- Paid holidays
- Disability insurance
Quick Apply
13d
Regional Sales Manager
Cornerstone Building Brands —San Francisco, CA
- $130,000 - $160,000 a year
- Online Application
- Remote
- 18 years or older
- Marketing
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
3d

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Member Experience Associate

Fetch Pet Insurance -
Remote

Apply Now

Job Details

Full-time
$20.00 - $21.50 an hour

Benefits

Tuition reimbursement
Paid time off
401(k) matching
Pet insurance

Qualifications

Google Workspace
Customer relationship building
Phone communication
Property & Casualty License
Customer engagement
Desktop applications
Telephone systems
Productivity software

Full Job Description

Property & Casualty License required to apply.

This is a commission eligible position.

Fetch Pet Insurance, a tech-enabled pet wellness company, has consistently been an innovative leader in the pet insurance industry, offering the most extensive and all-inclusive pet insurance and health advice.

Put simply, Fetch makes vet bills affordable. We offer a comprehensive product that does not have any restrictions based on breed, age, or size. We are believers in helping pets get through their bad days but also focus on extending the good days. How do we do that? – through a wide portfolio of products + offerings, which include Fetch Health Forecast, our pet health and lifestyle blog, The Dig, and our partnerships with Project Street Vet and animal no-kill shelters across North America.

At Fetch, we strive to serve our customers where they prefer to be met. In addition to the self-serve options we make available online and through our app, customers may reach out for a live interaction with one of our talented Call Center Service Agents in our (virtual) customer support center. Our support agents are the cornerstone of our service. They help our customers navigate through questions about billing, claims, technical support, and general inquiries. They also educate our customers about the various ways they can seek support, including the use of our online tools, IVR, and their account portal. We strive to delight our customers through each interaction we have and our Call Center Service Agents take advantage of these live interactions to remind our customers that we truly value the opportunity to support their four-legged companions.

Our business is growing and we are looking for compassionate professionals that want to join a team that works hard and celebrates success! If you are someone that has call center experience and thrive in a busy environment that may require you to support inbound calls for part of the day and emails and outbound calls at other times, then this may be the role you have been waiting for! This unique opportunity gives in-depth visibility to the needs of our customers and the ways in which we can support them. While the primary activities of this role involve handling a high volume of incoming calls, there are other daily tasks that range from calling customers that have left messages or submitted email inquiries, to researching the status of claims reimbursement requests. We value teamwork and also recognize individual success.

You will have an opportunity to hone your soft skills and develop new skills as you learn the ins-and-outs of Fetch pet insurance, as well as the desktop tools developed for our customer support groups and the customer-facing technology that supports our pet parents. We support our call center teams with job aids, weekly knowledge updates, and individual coaching. Your success is our success!

PRIMARY RESPONSIBILITIES.

Utilize Fetch operating standards, call flows and knowledge base information, to support customer inquiries
Maintain product knowledge through self-directed training and by accessing desktop tools
Follow guidelines to achieve goals, optimizing every customer interaction
With each interaction, act as a brand ambassador, strengthening the positive feelings customers have about Fetch pet insurance
Treat every interaction with professionalism and sincere concern for the outcome
Actively collaborate with your immediate team and raise awareness of issues affecting the customer experience
Participate in team meetings, elevating ideas around how to create a more productive work flow and/or work environment
Take advantage of upskilling opportunities, which may include additional insurance credentials

DAY-TO-DAY RESPONSIBILITIES.

Take a high volume of inbound calls, giving each customer your full attention and working toward a first call resolution
Follow-up with policy holders through outbound calls and emails
Demonstrate professionalism and accountability with each interaction
Track your daily progress against set goals
Must be able to work a minimum of 40-42 hours per week with varied shifts, ranging from 8 AM-8 PM ET daily

Requirements:

Able to multitask– accessing systems, conversing with customers, and actively listening in real-time
Active Property & Casualty insurance license preferred
A minimum of one (1) year of call center experience
Previous customer service experience required
Ability to work through customer issues, sometimes complex, in a calm, focused manner
Demonstrated success working in a remote environment
Ability to interface with a wide range of customer types; demonstrating empathy and patience
Attention to detail, able to communicate product-specific information in a factual and influential way
Excellent verbal, interpersonal, and written communication skills
Able to anticipate needs, innovate and flourish in a high-volume, fast-paced environment
Proficient in applications such as phone applications, G-Suite applications, and various Internet browsers
Bachelor’s degree preferred

WORK-FROM-HOME SET-UP.

Subscription to a reliable high-speed internet connection (minimum of 100 Mbps download and 30 Mbps upload speed)=
A quiet, dedicated place to work in your home that is not easily disrupted by background noises or regular distractions
Office space must be large enough to accommodate two 19” monitors, laptop, mouse, keyboard, phone and headset
Ability to set up and connect (with instructions and remote IT team assistance) equipment that is shipped to your home

As a company, we understand the importance of work-life balance and prioritize the mental health + well-being of our employees, ensuring you can thrive both professionally and personally.

Not just pets, we want our employees to live their best lives, too — here at Fetch, you will have:

401k matching
Personal paid time off - 20 days accrued annually, 9 holidays, 1 floating holiday
One additional day of PTO is added each year on your anniversary with the company; a maximum of 30 days
Volunteering - eligible to earn up to 8 days floating holiday hours per calendar year
Educational Assistance Programs
Department incentive perks
Fetch Pet Insurance discount - 50% off, up to $1000 savings/year

If you are passionate about furry friends and eager to educate pet owners on the value of protecting their beloved companions, this job is perfect! Join us at Fetch, where we help pets live their best lives and empower our employees to live theirs.

—ABOUT FETCH—-

Fetch is a high-growth, Warburg-Pincus portfolio company. We are a passionate group of 200+ employees and partners across the U.S. and Canada dedicated to helping pets live their best lives. We have two offices (New York City, NY, and Winnipeg, Canada) and we currently provide security to over 360,000 pet parents.

We don’t just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. We are proud to be an equal-opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.

Apply Now

Refine Your Search

cornerstone brands jobs in remote

Member Experience Associate

Client Success Manager

ERP Solutions Architect

Staff Accountant

Business Process Manager

Member Services Representative

JDE ERP IT Project Manager (Remote EST, CST, MST ONLY)

HR Technology Analyst

PEMB Drafter

Digital Marketing Specialist

Business Development Representative

Senior Director, Operations - West Region

Territory Sales Manager

Territory Sales Representative

Estimating Engineer 3 - PEMB

Business Development Manager

District Sales Manager

Field Service Representative (PEMB)

Design Engineer 2

Regional Sales Manager

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