Top 699 Customer advocacy manager Jobs in Remote

Customer Success Manager
Just Right Reader —Remote
- $70,000 - $90,000 a year
- Full-time
- Remote
- School experience
- Mid-level
- Travel
Quick Apply
Customer Success Manager
RealNetworks —Remote
- $75,000 - $100,000 a year
- Full-time
- Remote
- Mid-level
- Organizational skills
- Communication skills
Quick Apply
10d
Customer Success Manager
GitLab —Remote
- $85,200 - $144,000 a year
- Full-time
- Remote
- Product management
- Senior level
- Employee stock purchase plan
- Health insurance
Jr Customer Success Manager
Books Are Fun & Collective Goods —Remote
- $45,000 - $50,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Administrative experience
- Health savings account
- Paid holidays
Quick Apply
3d
Customer Success Associate
Books Are Fun & Collective Goods —Remote
- $50,000 - $56,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
Customer Success Operations Manager
Tenna —Remote
- Full-time
- Remote
- 7 years
- Bachelor's degree
- Organizational skills
- Flexible spending account
- Paid time off
Quick Apply
Customer Success Manager - RCM
Infinx —Remote
- $70,000 - $120,000 a year
- Full-time
- Remote
- 3 years
- Analysis skills
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
12d
Manager, Customer Success
Propelus —Remote
- $110,000 - $130,000 a year
- Full-time
- Remote
- Marketing
- Analysis skills
- Presentation skills
- Health savings account
- Health insurance
3d
Regional Director, Rare Disease, Neurology (Great Plains)
Ultragenyx Pharmaceutical —Minneapolis, MN
- $225,900 - $279,100 a year
- Full-time
- Remote
- 7 years
- Management
- Bachelor's degree
- Gym membership
Regional Director, Rare Disease, Neurology (Northeast)
Ultragenyx Pharmaceutical —Boston, MA
- $225,900 - $279,100 a year
- Full-time
- Remote
- 7 years
- Management
- Bachelor's degree
- Gym membership
Regional Director, Rare Disease, Neurology (Great Plains)
Ultragenyx Pharmaceutical —Omaha, NE
- $225,900 - $279,100 a year
- Full-time
- Remote
- 7 years
- Management
- Bachelor's degree
- Gym membership
Regional Director, Rare Disease, Neurology (Great Lakes)
Ultragenyx Pharmaceutical —Richmond, VA
- $225,900 - $279,100 a year
- Full-time
- Remote
- 7 years
- Management
- Bachelor's degree
- Gym membership
Regional Director, Rare Disease, Neurology (Northeast)
Ultragenyx Pharmaceutical —New York, NY
- $225,900 - $279,100 a year
- Full-time
- Remote
- 7 years
- Management
- Bachelor's degree
- Gym membership
Regional Sales Director
Ascensus —Remote
- $70,000 - $110,000 a year
- Online Application
- Hybrid work
- Word processing
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Regional Director, Rare Disease, Neurology (Great Lakes)
Ultragenyx Pharmaceutical —Detroit, MI
- $225,900 - $279,100 a year
- Full-time
- Remote
- 7 years
- Management
- Bachelor's degree
- Gym membership
Managing Attorney, Insurance Defense
Leoforce —Houston, TX
- $180,000 - $240,000 a year
- Remote
- Analysis skills
- Mentoring
- Recruiting
Quick Apply
13d
Customer Success Manager, Commercial East
Vanta —Remote
- $138,000 - $162,000 a year
- Full-time
- Remote
- 5 years
- HIPAA
- Senior level
- Commuter assistance
- Paid parental leave
11d
Customer Success Manager
Guidewire Software —Remote
- $108,000 - $191,000 a year
- Email
- Remote
- Sales
- 8 years
- Continuous improvement
- Health insurance
- Dental insurance
CX Customer Advocacy Agent, San Marcos, TX
Framebridge Inc —Remote
- $18 an hour
- Full-time
- Remote
- 2 years
- Communication skills
- Entry level
- Commuter assistance
- AD&D insurance
Quick Apply
12d
Customer Success Manager
ZeroFOX —Remote
- $70,000 - $95,000 a year
- Full-time
- Computer Science
- English
- Mid-level
3d

I want to receive the latest job alert for customer advocacy manager in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer advocacy manager jobs near remote

Regional Director jobs in Boston, MA

Customer Success Manager jobs in Remote

Regional Director jobs in Minneapolis, MN

Regional Sales Director jobs in Remote

Insurance Manager jobs in Houston, TX

Regional Director jobs in Omaha, NE

Customer Service Representative jobs in Remote

Regional Director jobs in New York, NY

Regional Director jobs in Richmond, VA

Regional Director jobs in Detroit, MI

Regional Director jobs in Paris, TX

Regional Director jobs in Houston, TX

High School Athletic Director jobs in North Carolina

Regional Manager jobs in Las Vegas, NV

Regional Director jobs in Birmingham, AL

Hamilton Wenham Regional School District jobs in Hamilton, MA

Regional Director jobs in Midland, TX

Customer Success Manager jobs in Springfield, MA

Customer Success Manager jobs in Smyrna, TN

Customer Success Manager jobs in West Chester, PA

Customer Success Manager

Just Right Reader -
Remote

Quick Apply

Job Details

Full-time
$70,000 - $90,000 a year

Qualifications

School experience
Managing customer accounts
Customer communication
Sales support
Customer relationship building
Client onboarding
Customer retention strategy
Professional development facilitation in schools
Webinars
Educational events
Sales referrals
Presentations for conferences or internal meetings
Data reporting
Account development
Student outcome measurement
Mid-level
Managing clients in a customer support role
Brand advocacy
Collaboration with product development teams
Customer engagement
Data interpretation
Participating in conferences
Client growth strategy
Client referrals
Professional development workshops
Customer growth strategy
Account management
2 years
Communication skills
Cross-functional communication

Full Job Description

Just Right Reader is a forward-thinking curriculum provider committed to advancing literacy for students from Birth through 12th Grade. Our comprehensive resources are designed to support all learners, including upper-grade students requiring additional intervention to develop foundational skills. Grounded in the Science of Reading, our high-quality materials and tools equip educators with the support they need to accelerate achievement and foster lifelong readers.

Position Overview:

The Customer Success Manager (CSM) plays a vital role in ensuring that districts and schools achieve meaningful results through their partnership with Just Right Reader. The CSM is responsible for guiding customers from onboarding through full program adoption, driving engagement, and ensuring measurable impact on accelerated student reading growth.

This role is all about relationships and results - helping educators and administrators make the most of our products and services, aligning our work with their literacy and instructional goals, and supporting long-term renewals and growth.

Key Responsibilities:

Account ManagementPartnership Development

Serve as the primary point of contact for assigned districts and schools throughout the customer lifecycle.
Build strong, trust-based relationships with district and school leaders, instructional coaches, and classroom educators.
Develop and maintain account plans that outline key goals, milestones, and success metrics.
Conduct regular check-ins to review progress, identify challenges, and share strategies for success.
Monitor account health to proactively address risks and identify opportunities for renewal and expansion.

ImplementationAdoption

Support new customers through successful onboarding, ensuring smooth program launches and clear communication of next steps.
Partner with district and school teams to ensure effective implementation aligned to instructional priorities and literacy goals.
Use data and usage reports to guide discussions, track progress, and highlight impact.
Deliver professional learning sessions, data reviews, and presentations that demonstrate student and educator success.

ImpactRenewal

Analyze customer outcomes to connect product usage with literacy growth and program results.
Present data and success stories that demonstrate measurable value and progress toward district goals.
Drive renewals and expansions through demonstrated impact and strong customer relationships.
Identify customer advocates for testimonials, case studies, and presentations at conferences or webinars.

Cross-Functional Collaboration

Collaborate with internal teams - including Sales, Automation, Product, and Marketing to ensure a seamless and positive customer experience.
Partner with Sales to support pilot conversions and identify opportunities for additional solutions.
Provide customer feedback and insights to internal teams to inform continuous product and service improvement.

Qualifications:

2-4 years of experience in customer success, account management, or district partnerships within the education sector (K-12 or edtech experience preferred).
Proven success managing multiple accounts and building lasting customer relationships.
Strong understanding of district and school operations, instructional goals, and literacy initiatives.
Excellent communication, presentation, and interpersonal skills.
Ability to analyze and interpret data to tell a compelling story about student and educator impact.
Organized, proactive, and passionate about supporting educators and improving student outcomes.

What Success Looks Like

High customer satisfaction and strong renewal rates across assigned accounts.
Consistent program adoption and measurable literacy or learning impact.
Growth in customer advocacy through testimonials, case studies, and referrals.
Positive, cross-functional collaboration that enhances the customer experience.
Willingness and ability to travel as needed for district visits, conferences, and events.

Why Join Us:

At Just Right Reader, we're transforming how children learn to read. You'll be part of a passionate, growing team committed to educational equity, literacy innovation, and joyful learning.

Mission-driven company focused on improving literacy and education outcomes.
Collaborative and innovative work environment with opportunities for growth and development.
Competitive salary and benefits package.

Quick Apply

Refine Your Search

customer advocacy manager jobs in remote

Customer Success Manager

Customer Success Manager

Customer Success Manager

Jr Customer Success Manager

Customer Success Associate

Customer Success Operations Manager

Customer Success Manager - RCM

Manager, Customer Success

Regional Director, Rare Disease, Neurology (Great Plains)

Regional Director, Rare Disease, Neurology (Northeast)

Regional Director, Rare Disease, Neurology (Great Plains)

Regional Director, Rare Disease, Neurology (Great Lakes)

Regional Director, Rare Disease, Neurology (Northeast)

Regional Sales Director

Regional Director, Rare Disease, Neurology (Great Lakes)

Managing Attorney, Insurance Defense

Customer Success Manager, Commercial East

Customer Success Manager

CX Customer Advocacy Agent, San Marcos, TX

Customer Success Manager

I want to receive the latest job alert for customer advocacy manager in remote

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected