Customer Service Representative
Your Practice Mastered —Remote
- $50,000 - $65,000 a year
- Full-time
- Remote
- Communication skills
- Entry level
- Profit sharing
- Health insurance
Quick Apply
5d
Collections Associate
Pace® Labs —Remote
- $25.60 an hour
- Full-time
- Remote
- Writing skills
- Basic math
- English
- Wellness program
- Health savings account
2d
Customer Support Representative
DeleteMe —Remote
- Full-time
- Remote
- Communication skills
- Entry level
- Paid parental leave
- Paid holidays
Quick Apply
11d
Customer Service Representative ($18-$20/hour / REMOTE)
Certified Collectibles Group —Remote
- $18 - $20 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
5d
Representative - Collections L1
Atlas Healthcare Partners —Remote
- $21.15 - $31.73 an hour
- Full-time
- Remote
- Customer service
- Word processing
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - November 2026 Start - Inbound Only
Principle Choice Solutions LLC —Biloxi, MS
- $16.72 - $21.65 an hour
- Overtime
- Remote
- Research
- Computer skills
- 1 year
- Paid training
- Paid holidays
Quick Apply
Customer Service Representative - Mortgage Experience REQUIRED
loanDepot —Remote
- $20 - $21 an hour
- Spanish
- High school diploma or GED
- 1 year
- Wellness program
- Health insurance
Quick Apply
Remote Account Resolution Representative
Annuity Health Holdings LLC —Reading, PA
- $16 - $26 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Computer skills
- Health savings account
- Paid holidays
Quick Apply
Collection Service Representative (CSR)
CADEX —Remote
- $16 an hour
- Full-time
- Remote
- Writing skills
- Basic math
- English
Quick Apply
6d
Patient Account Representative
Professional Service Bureau Inc. —Remote
- $18.00 - $21.25 an hour
- Full-time
- Remote
- Computer literacy
- Writing skills
- Basic math
2d
Customer Support Representative - Resware
Qualia —Remote
- Remote
- Organizational skills
- 1 year
- Communication skills
- Commuter assistance
- Health insurance
Quick Apply
Collections Representative
Time Investment Co Inc —West Bend, WI
- $19.50 - $24.00 an hour
- 8 hour shift
- Remote
- Microsoft Outlook
- Computer literacy
- Basic math
- Paid holidays
- Disability insurance
Quick Apply
9d
Customer Service Representative
John Hancock Life Insurance Company (U.S.A.) —Boston, MA
- $36,880 - $57,625 a year
- Full-time
- Remote
- Research
- Entry level
- AD&D insurance
- Paid holidays
1d
Customer Service Representative - Part Time (Remote)
GETIX HEALTH —Houston, TX
- $17 an hour
- Part-time
- Remote
- Spanish
- HIPAA
- English
Quick Apply
Patient Account Representative - Remote
Med-Metrix —Remote
- Full-time
- Remote
- Customer service
- Basic math
- HIPAA
Customer Service Representative-Fitness (Remote - $15/hr)
American Specialty Health Incorporated —Remote
- Full-time
- Remote
- Research
- High school diploma or GED
- Travel
- Work from home
Trainee - Customer Service Representative (West Coast)
Robertson Ryan Insurance —Remote
- Full-time
- Remote
- Organizational skills
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
Customer Service Representative - $15/hr - Remote Temp
Gallagher Benefit Services —Sunrise, FL
- $15 an hour
- Temporary
- Remote
- Computer literacy
- High school diploma or GED
- Typing
Patient Accounts Representative (PRN)
TeamHealth —Remote
- PRN
- Remote
- High school diploma or GED
- Communication skills
- Entry level
- Paid holidays
- Health insurance
9d
Patient Resource Representative - Referrals
Valley Medical Center —Renton, WA
- $22.61 - $37.79 an hour
- Full-time
- Remote
- Medical office experience
- Mid-level
- Windows
- Dental insurance
- Vision insurance
1d

I want to receive the latest job alert for customer service collections representative in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service collections representative jobs near remote

Customer Service Representative jobs in Houston, TX

Customer Service Representative jobs in Biloxi, MS

Patient Accounts Representative jobs in Remote

Customer Service Representative jobs in Remote

Patient Representative jobs in Renton, WA

Collection Representative jobs in Remote

Customer Service Representative jobs in Boston, MA

Customer Support Representative jobs in Remote

Collection Agent jobs in Remote

Customer Service Representative jobs in Sunrise, FL

Collection Representative jobs in West Bend, WI

Customer Service Representative jobs in Las Vegas, NV

Business Development Representative jobs in Chicago, IL

Call Center Representative jobs in Washington, DC

Customer Service Representative jobs in Chula Vista, CA

Customer Service Representative jobs in Fort Worth, TX

Customer Service Representative jobs in Anaheim, CA

Customer Service Representative jobs in Cheyenne, WY

Customer Service jobs in Baton Rouge, LA

Customer Service Representative jobs in Cincinnati, OH

Customer Service Representative

Your Practice Mastered
Remote

Quick Apply

Job Details

Full-time
$50,000 - $65,000 a year
5 days ago

Benefits

Profit sharing
Health insurance

Qualifications

Customer communication
De-escalation techniques
Conflict de-escalation
Managing clients in a customer support role
CRM system proficiency

Full Job Description

YOUR PRACTICE MASTERED | NOW HIRING

Client Experience Representative

Every client. Every division. Taken care of.

Remote · Full-Time · W-2 Employee · Client-Facing · Salaried (No Commission) · Quarterly Travel Required

About the Role

This role exists to make sure none of clients ever feel like a ticket number, whether that's a Partners Club member with a question, a Staffing Room or Closing Room or Intake Room client who needs to be pointed to the right team, or someone whose card expired and just needs a little help getting back on track.

This is a true utility player role. In a single day you might answer Partners Club tickets in the morning, make golden ticket calls after lunch, and help route an Intake Room client to the right contact before you log off. As the company grows, we expect this role to grow with it.

What This Is Not

This is not a quota-carrying sales role. There's no commission attached to golden ticket calls or collections. The incentive here is doing right by the client, not hitting a number. It's also not a passive, single-lane support role. You're expected to notice a client drifting, a payment about to fail, or a golden ticket about to expire, and get ahead of it before anyone has to ask.

Compensation and Details

Compensation: $55,000 to $65,000 per year, depending on experience. Salaried, full-time, no commission structure attached to this role.
Type: Full-time, remote, W-2 employee
Reports To: Process Manager
Travel: Quarterly event attendance required (approximately one week every three months)
Tools: Slack, Keap, Asana, CTM VoIP, Google Business Suite, and ticketing software
Benefits: Health insurance eligibility after 90 days, with a company-paid portion; quarterly profit-sharing bonus
Growth: As Your Practice Mastered grows, we expect this role to grow into a larger scope

How to Apply

Apply through the application where you located this ad and look for a response if you’re qualified. Due to the volume of replies, non-qualified applicants will not be responded to.

Compensation:

$50,000 - $65,000 yearly

Responsibilities:

What You'll Do

Client Support and Ticket Management (about 20%): Manage inbound tickets and requests from Partners Club members, the majority of your day-to-day. Respond quickly, resolve fully, and make people feel heard.
Cross-Division Routing (a small percentage): Direct Staffing Room, Closing Room, and Intake Room client inquiries to the right team, so nothing gets stuck in the wrong inbox.
Collections and Payment Recovery (about 10%): Reach out when a client's plan lapses or a payment fails, across any division. This is usually a card issue, an expired date, or bad timing, not a fight. Bring flexibility and warmth, not pressure.
Golden Ticket Outreach (about 20%): Call current and past clients who haven't yet claimed their free seat at one of our mastermind events. This is a service call, not a sales call. You're closing a loop, not chasing a quota.
Quarterly Event Attendance: Travel to and attend our quarterly live events, roughly one week every three months. You'll work from the room and from private spaces on-site. This is working time, not downtime.
Warm Hug Calls: Support the sales team by calling or texting newly self-scheduled appointments, just to reassure them they're in the right place ahead of their call.
New Lead Management: Occasionally, work with the marketing team to support with lead management

Qualifications:

What We're Looking For

Required:

You genuinely love people. This shows up in your tone before you've said a word.
You don't shy away from conflict, but you never make it personal. You stay kind, stay honest, and defuse rather than escalate.
You're highly organized and can juggle multiple divisions and client types without letting anything slip.
You're comfortable in a CRM and payment platform, and you pick up new tools quickly.
Your written and spoken communication is excellent.
You have experience in customer care or another client-facing service role.

Preferred:

Experience supporting small business owners and/or professional services clients
Prior experience working with law firms or attorneys is a plus, but not required

About Company

Since 2009, Your Practice Mastered has worked with attorneys who own small, consumer-facing law firms. These aren't big law firms. They're firms serving their own communities directly, in practice areas like bankruptcy, divorce, estate planning, criminal defense, and immigration, plus firms that support small businesses with transactional work or asset protection.

We support these firm owners in three ways: staffing solutions, staff training, and consulting services. We deliver that work through several specialized divisions, all serving the same law firm owners with a different purpose:

The Staffing Room, which places and supports team members inside clients' firms
The Closing Room, which trains firm staff on consultations and closing
The Intake Room, which trains firm staff on client intake
Partners Club, our coaching and consulting membership for firm owners themselves

Quick Apply

Refine Your Search

customer service collections representative jobs in remote

Customer Service Representative

Collections Associate

Customer Support Representative

Customer Service Representative ($18-$20/hour / REMOTE)

Representative - Collections L1

Customer Service Representative - November 2026 Start - Inbound Only

Customer Service Representative - Mortgage Experience REQUIRED

Remote Account Resolution Representative

Collection Service Representative (CSR)

Patient Account Representative

Customer Support Representative - Resware

Collections Representative

Customer Service Representative

Customer Service Representative - Part Time (Remote)

Patient Account Representative - Remote

Customer Service Representative-Fitness (Remote - $15/hr)

Trainee - Customer Service Representative (West Coast)

Customer Service Representative - $15/hr - Remote Temp

Patient Accounts Representative (PRN)

Patient Resource Representative - Referrals

I want to receive the latest job alert for customer service collections representative in remote

Related Searches

Explore jobs in more locations

About the Role

What This Is Not

Compensation and Details

How to Apply

What You'll Do

What We're Looking For

Job Seeker Tools

Employer Tools

Browse

Stay Connected