Top 40 Dmi Jobs in Remote

Tier I Technician
DMI —Remote
- $159,980 - $165,000 a year
- Overtime
- Ability to climb stairs
- High school diploma or GED
- In-person
- Disability insurance
- Health insurance
DevSecOps Engineer
DMI —Remote
- $77,800 - $85,341 a year
- Full-time
- Mid-level
- AWS
- Bachelor's degree
- Disability insurance
- Health insurance
Microsoft Systems SME
DMI —Remote
- $77,800 - $85,341 a year
- Full-time
- 8 years
- Bachelor's degree
- In-person
- Disability insurance
- Health insurance
Network Engineer
DMI —Remote
- $77,800 - $85,341 a year
- Full-time
- Computer science
- Computer Science
- 3 years
- Disability insurance
- Health insurance
ServiceNow Developer
DMI —Remote
- Full-time
- Computer science
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
Apple/macOS SME
DMI —Remote
- $77,800 - $85,341 a year
- Full-time
- 8 years
- Bachelor's degree
- In-person
- Disability insurance
- Health insurance
Senior Data Engineer (Data Mart, Azure, Power BI, Fabric)
North Ridge Consulting (NRC) - Expert #GovTech —Remote
- $65 - $75 an hour
- Part-time
- Remote
- 3 years
- SQL
- US work authorization
- Health insurance
- 401(k)
Quick Apply
Software Engineer
DMI —Remote
- Full-time
- Computer science
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
Program Manager
DMI —Remote
- $178,854.50 - $192,579.50 a year
- Full-time
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Disability insurance
- Health insurance
IT Engineer
DMI —Remote
- $77,800 - $85,341 a year
- Full-time
- Inventory management
- 8 years
- Bachelor's degree
- Disability insurance
- Health insurance
Cyber Security Engineer
DMI —Remote
- $77,800 - $85,341 a year
- Full-time
- Azure
- 5 years
- System design
- Disability insurance
- Health insurance
12h
Cloud Service Desk Engineer
DMI —Remote
- $77,800 - $85,341 a year
- Full-time
- Inventory management
- Windows
- 8 years
- Disability insurance
- Health insurance
Informatica Administrator
DMI —Remote
- $68,640 - $73,830 a year
- Full-time
- Computer Science
- Java
- SQL
- Disability insurance
- Health insurance
Product Manager
DMI —Remote
- Full-time
- HIPAA
- Research
- Continuous improvement
- Disability insurance
- Health insurance
Salesforce Architect
DMI —Remote
- $177,088 - $190,663 a year
- Full-time
- HIPAA
- Master's degree
- Bachelor's degree
- Disability insurance
- Health insurance
14d
Sales Executive - Service
Draeger, Inc. —Chicago, IL
- $65,000 a year
- Remote
- Microsoft Outlook
- Up to 50% travel
- Bachelor of Science
- Free parking
- Paid holidays
13d
Sales Executive - Service
Draeger, Inc. —Cincinnati, OH
- $65,000 a year
- Remote
- Microsoft Outlook
- Up to 50% travel
- Bachelor of Science
- Free parking
- Paid holidays
13d
Sales Executive - Service
Draeger, Inc. —Indianapolis, IN
- $65,000 a year
- Remote
- Microsoft Outlook
- Up to 50% travel
- Bachelor of Science
- Free parking
- Paid holidays
13d
Sales Executive - Service
Draeger, Inc. —Bismarck, ND
- $65,000 a year
- Remote
- Microsoft Outlook
- Up to 50% travel
- Bachelor of Science
- Free parking
- Paid holidays
13d
Senior Network Engineer
DMI —Remote
- $97,273.50 - $102,377.50 a year
- Full-time
- Computer science
- 7 years
- Computer Science
- Disability insurance
- Health insurance

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Tier I Technician

DMI -
Remote

Apply Now

Job Details

Full-time
$159,980 - $165,000 a year

Benefits

Disability insurance
Health insurance
Tuition reimbursement
401(k) matching
Opportunities for advancement
Referral program
Pet insurance

Qualifications

High school diploma or GED
Technical Proficiency

Full Job Description

About DMI:

DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories.

About the Opportunity:

DMI, LLC is seeking a Tier I Help Desk Technician to join our Managed Mobility Services (MMS) Contact Center in Sharonville, OH. This role is part of our Live Services team, providing frontline technical and customer support for enterprise and government clients using mobile devices and mobility solutions.

In this position, you will interact directly with end users in a high-volume contact center environment, assisting with troubleshooting, device activation, service requests, and general support for mobile devices including iPhones, Android devices, and tablets. You will communicate with users via phone, chat, and email, guiding them through solutions while documenting interactions and resolutions in ServiceNow.

We are looking for individuals with strong customer service skills, attention to detail, and a foundational understanding of IT support who thrive in a fast-paced environment. This role offers significant opportunities for career growth within our Managed Mobility Services organization.

Duties and Responsibilities:

Provide first-level technical support to end users via phone, chat, and email.
Troubleshoot and resolve issues related to mobile devices, connectivity, and account services.
Create and manage tickets in ServiceNow, ensuring accurate documentation of issues and resolutions.
Process MACD requests (Moves, Adds, Changes, and Disconnects).
Assist with mobile device activation and initial configuration for first-time use.
Guide users through placing orders within their self-service mobility portals.
Respond to inbound calls, chats, and voicemails in a high-volume contact center environment.
Maintain quality assurance and service performance standards.
Collaborate with other teams to assist with overflow tasks and service requests.
Cross-train on additional responsibilities within the Contact Center team as needed.

Qualifications:

Education and Years of Experience:

High school diploma or equivalent
1–2 years of experience in customer service, technical support, or a contact center environment preferred
Experience supporting mobile devices or working with mobile carriers (e.g., Verizon, AT&T, T-Mobile) is preferred

Required Skills & Certifications:

Strong verbal communication and problem-solving skills
Ability to walk users through troubleshooting steps clearly and patiently
Strong attention to detail and documentation skills
Comfortable working in a fast-paced, high-volume support environment
Proficiency with computers and general technology platforms
Ability to multitask and manage multiple support requests simultaneously
Reliable attendance and schedule flexibility
Ability to work overtime when required

Preferred Skills & Certifications:

CompTIA A+ certification (or equivalent technical certification)
Experience with ServiceNow or other IT ticketing systems
Familiarity with mobile device management (MDM) tools
Experience with Active Directory / AD Manager
Proficiency in Microsoft Office
Typing speed of 40+ words per minute
Ability to work independently with minimal supervision

Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: None required for this position.

Location: remote

Work Environment: Managed Mobility Services Contact Center
Schedule: DMI operates 24/7/365, and this role requires flexibility with scheduling.
Weekend shifts (Saturday/Sunday)

#LI-SM3

Minimum Salary Rate: $159,980.00 Median Salary Rate: $165,000.00 Working at DMI:

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

Do What’s Right – We lead with honesty and integrity.
Own the Outcome – We take responsibility and deliver.
Deliver for Our Customers – We are relentless about delivering value.
Think Bold, Act Smart – We innovate with purpose.
Win Together – We collaborate and celebrate our success.

These values aren’t just ideals—they show up in how we support every part of your well-being:

Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Apply Now

Refine Your Search

dmi jobs in remote

Tier I Technician

DevSecOps Engineer

Microsoft Systems SME

Network Engineer

ServiceNow Developer

Apple/macOS SME

Senior Data Engineer (Data Mart, Azure, Power BI, Fabric)

Software Engineer

Program Manager

IT Engineer

Cyber Security Engineer

Cloud Service Desk Engineer

Informatica Administrator

Product Manager

Salesforce Architect

Sales Executive - Service

Sales Executive - Service

Sales Executive - Service

Sales Executive - Service

Senior Network Engineer

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