United States - Remote ; Canada - Toronto, Remote
Business Technology/Full time/Remote
We are seeking a technically strong and execution-focused Manager, Employee Experience Technology to provide functional and technical leadership in the development, optimization, and support of our people systems, primarily Workday.
Serving as a hands-on subject matter expert, this role requires deep experience with Workday, focusing on advancing the design, integration, and scalability of core Workday modules - HCM, Talent, Learning, Peakon and Recruiting.
Guidewire is hyper-focused on leveraging Generative AI to build intelligent agents and to redesign business processes—and this role is expected to actively experiment with, apply, and scale GenAI-driven solutions that enhance the employee experience. Highly collaborative by nature, this role plays a critical part in driving technical and operational excellence while managing a high-performing team.
Job Description
Key Responsibilities
Technical Leadership
Serve as the primary owner of Workday and all downstream integrations, ensuring the system is configured, maintained and optimized for business needs across Workday HCM, Talent, Learning, Peakon and Recruiting.
Lead cross-functional Workday projects, from gathering requirements and designing solutions to testing, deployment, and change management.
Implement secure and scalable solutions aligned with systems best practices and Guidewire’s internal engineering and security standards.
Help translate business requirements into system solutions, oversee and develop Workday team as needed.
Drive Workday tenant management, including version updates, change control, regression testing, and release adoption.
Lead the design and delivery of AI-enabled employee experience solutions, partnering with HR, IT, and business stakeholders to improve personalization, efficiency, and usability across the employee lifecycle.
Present architectural design, integration strategy, security controls and governance plan at EARB for securing technical approval for new vendors or tools.
Platform Optimization
Lead continuous improvement initiatives focused on automation, data integrity, and performance tuning within Workday.
Collaborate with internal partners (e.g., Total Rewards, Talent Acquisition, Payroll, Finance, IT, HR Ops) to optimize employee lifecycle processes and recommend system enhancements—whether delivered through Workday or complementary tools.
Maintain awareness of current trends and new Workday functionality, providing recommendations to HR Leadership and functional departments on how to take advantage of these new functionalities.
Manage license structure and ensure compliance.
Oversee and submit compliance audits to ensure data integrity.
Ensure user access and permissions are managed correctly.
Train, guide, and actively knowledge across all team members, HR staff, and end users to enhance in-house expertise.
People Management
Manage and mentor a team of Workday professionals, including developers, analysts, interns, administrators and contractors.
Define clear performance expectations, promote career development, and foster a collaborative technical excellence culture.
Oversee work allocation, capacity planning, and adherence to engineering standards.
Oversee backlog management respective to resource capacity.
Build and maintain a documentation-first, test-driven environment across all Workday technical efforts.
Serve as a player-coach who builds GenAI capability across the team by coaching direct reports, sharing best practices, and fostering hands-on experimentation with Generative AI in support of employee experience initiatives.
Qualifications
Required
8+ years of hands-on Workday technical experience, including 3+ years of team management.
5+ years of experience working with modern software development technologies (e.g., Python or similar languages), with adaptability to evolving toolsets.
Proven expertise with Workday HCM, Talent, Learning, and Recruiting modules, including Reporting, Dashboards & Security.
Deep knowledge of Workday’s integration frameworks, including Workday Studio, EIB, Core Connectors, and APIs.
Experience managing secure, high-performing Workday tenants in global enterprise environments.
Strong problem-solving, architecture, and system design skills in a cloud-first, scalable environment.
Bachelor's degree in Computer Science, Information Systems, or a related field.
Preferred
Workday certifications in one or more relevant modules (e.g., HCM, Talent, Recruiting).
Familiarity with Workday PRISM Analytics, Worksheets, or similar tools.
Experience with other enterprise systems such as ADP, SAP, LumApps, Glean, JIRA, Concur, or ServiceNow.
The US base salary range for this full-time position is $130,000 - $194,000 . Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.
Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to
[email protected]. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail
[email protected] to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.
Interested in this position?
About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
