Top 283 Employee navigator platform Jobs in Remote

Employee Navigator Team Lead
Brown & Brown —Remote
- $75,000 - $95,000 a year
- Full-time
- 3 years
- Supervising experience
- Bachelor's degree
- Employee stock purchase plan
- Paid holidays
Director, Business Development - Commercial Managed Services
CAI —Remote
- $140,000 - $160,000 a year
- Full-time
- Finance
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Clinical Care Navigator, Outbound (Saturday-Wednesday 9am-5pm ET)
Spring Health —Remote
- $33.85 - $38.93 an hour
- Holidays
- Remote
- LMFT
- Licensed Clinical Social Worker
- LPC
- Health savings account
- Paid holidays
Quick Apply
3d
Clinical Care Navigator, Outbound (Saturday-Wednesday 7am-3pm ET)
Spring Health —Remote
- $33.85 - $38.93 an hour
- Holidays
- Remote
- LMFT
- Licensed Clinical Social Worker
- LPC
- Health savings account
- Paid holidays
Quick Apply
Lead Clinical Care Navigator, Global
Spring Health —Remote
- $80,000 - $92,000 a year
- Monday to Friday
- LMFT
- Licensed Clinical Social Worker
- LPC
- Paid parental leave
- Health savings account
Quick Apply
BenAdmin Integrations Specialist
Mutual of Omaha —Remote
- $68,000 - $88,000 a year
- Email
- Mid-level
- Agile
- 2 years
- Paid holidays
- 401(k)
3d
Clinical Navigator
Paradigm Corp —Tampa, FL
- $73,000 - $88,000 a year
- Full-time
- Remote
- Spanish
- RN License
- Customer service
- Health savings account
- Paid holidays
Global Benefits Specialist
BOLDSCIENCE —Remote
- 5 years
- Finance
- Analysis skills
Patient Engagement Specialist (100% Remote)
Vori Health —Nashville, TN
- $25 an hour
- Remote
- Spanish
- Google Workspace
- Physical & Rehabilitation Medicine
- Paid parental leave
- Paid holidays
Quick Apply
11d
Temporary 1099 contract Call Center Enroller
ALKEME Insurance —Remote
- $25 an hour
- Temporary
- Remote
- Spanish
- English
- Residential
- Paid training
- Disability insurance
Quick Apply
Adjunct Faculty – Optometry - Student Success Navigator
MCPHS —Remote
- $50 an hour
- Background check
- Clinic experience
- Mid-level
12d
IT Support and Compliance Analyst
Pear Suite —Remote
- $45 - $50 an hour
- Part-time
- Remote
- HIPAA
- Mid-level
- 3 years
Quick Apply
4d
Help Desk Technician
Upperline Health Inc —Nashville, TN
- Remote
- Mid-level
- SQL
- Communication skills
Quick Apply
12d
Compact Licensed Physical Therapist Position #3 (Care Navigator) - REMOTE
Net Health —Pittsburgh, PA
- $38 an hour
- Remote
- Computer literacy
- Physical & Rehabilitation Medicine
- Mid-level
- Health insurance
Quick Apply
Senior Benefits Specialist
Melita Group —Remote
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Mentoring
- Dental insurance
- Vision insurance
Quick Apply
Financial Navigator
TailorMed —Remote
- Remote
- HIPAA
- Mid-level
- Bachelor's degree
- Paid parental leave
- Paid holidays
Quick Apply
Employee Benefits Account Manager
One Benefits Place, Inc. —Denver, CO
- $60,000 - $65,000 a year
- Full-time
- Remote
- Writing skills
- Mid-level
- Communication skills
- AD&D insurance
- Health insurance
Quick Apply
4d
Compact Licensed Physical Therapist Position #6 (Care Navigator) - REMOTE
Net Health —Pittsburgh, PA
- $38 an hour
- Remote
- Computer literacy
- Physical & Rehabilitation Medicine
- Mid-level
- Health insurance
Quick Apply
Remote Lead Generation Specialist
KAK Sourcing & Fulfillment —Remote
- $10 - $25 an hour
- Part-time
- Remote
- Research
- Mid-level
- 1 year
- Paid time off
- Work from home
Quick Apply
10d
Compact Licensed Physical Therapist Position #1 (Care Navigator) - REMOTE
Net Health —Pittsburgh, PA
- $38 an hour
- Remote
- Computer literacy
- Physical & Rehabilitation Medicine
- Mid-level
- Health insurance
Quick Apply

I want to receive the latest job alert for employee navigator platform in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

employee navigator platform jobs near remote

Employee Navigator Team Lead

Brown & Brown -
Remote

Apply Now

Job Details

Full-time
$75,000 - $95,000 a year

Benefits

Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
Loan assistance
Life insurance

Qualifications

Benefits administration
Employee relationship building

Full Job Description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an Employee Navigator Team Lead to join our growing team!

The Team Lead is responsible for overseeing the successful delivery, quality, and performance of a defined book of business supported through the Employee Navigator benefits administration system. This role leads a cross-functional pod aligned to specific B&B offices and their clients, ensuring seamless implementation, renewal, and ongoing service delivery.

The Team Lead serves as both a people leader and a hands-on subject matter expert, responsible for coaching and developing team members while maintaining the ability to directly support project execution, service needs, and escalations. This role owns overall pod performance, ensuring deadlines are met, deliverables are accurate, and client expectations are consistently exceeded.

How You Will Contribute:

Pod Leadership & Delivery Oversight

Own the end-to-end delivery and performance of the pod, including implementations, renewals, and ongoing service work.
Ensure all projects and service requests are completed on time, within scope, and meet established quality standards.
Monitor workloads across the pod and proactively balance resources within the pod and collaborate across teams to meet demand and deadlines.
Leverage data and metrics from ticketing system to monitor team performance, ensure timely ticket management, and maintain accurate time tracking.
Analyze workload and performance data to proactively balance work within the pod and across pods, ensuring optimal resource allocation and throughput.
Use data-driven insights to identify trends, risks, and areas for improvement, driving accountability and operational efficiency across the team.
Drive accountability for results, ensuring team members meet performance expectations and deliverables.

Coaching, Mentorship & Team Development

Provide ongoing coaching, mentorship, and development to pod members across all roles in the pod.
Establish clear performance expectations and partner with team members to set individual goals aligned to pod and organizational objectives.
Hold team members accountable to performance standards, goals, and deliverables through regular feedback and follow-up.
Conduct performance reviews and provide consistent, actionable feedback to support employee growth and development.
Lead onboarding and training of new hires, ensuring successful integration into the pod and organization.
Foster a collaborative, high-performing team environment focused on continuous improvement.

Client & Office Relationship Management

Build and maintain strong relationships with aligned B&B offices and key client stakeholders.
Serve as the primary escalation point for client and internal issues, ensuring timely resolution with a focus on client satisfaction.
Partner with offices to understand client needs, risks, and priorities, proactively addressing potential challenges.

Escalation & Issue Resolution

Own and manage escalations across the pod, applying strong problem-solving and root cause analysis skills.
Ensure issues are resolved efficiently and effectively, minimizing client impact and preventing recurrence.
Collaborate with internal teams (Data/EDI, Business Development) to resolve complex challenges.
Notify senior leadership timely of necessary escalations.

Operational Excellence & Process Improvement

Ensure adherence to established processes, tools, and best practices across the pod.
Identify opportunities for process improvement and drive initiatives to enhance efficiency, quality, and team performance.
Support adoption and execution of operational models, including the Single Project Owner (SPO) approach.

Hands-On Support & Subject Matter Expertise

Maintain expert-level knowledge of the Employee Navigator platform and related workflows.
Provide hands-on support for implementations, renewals, and service work as needed based on resource demands.
Step in to support project management, configuration, service, or data/QA functions when necessary.

Skills & Experience to be Successful:

Bachelor’s degree or equivalent work experience
5+ years of experience in benefits administration or related field
3+ years of experience working with Employee Navigator
Proven ability to manage multiple priorities and deadlines in a fast-paced environment
Strong problem-solving and escalation management skills
Excellent communication and interpersonal skills
Proficiency with MS Office Suite
3–5 years of people leadership experience (preferred)
Experience with CRM, ticketing, and/or project management systems (preferred)
Prior experience leading implementations and renewals within a benefits administration environment (preferred)

Pay Range

$75,000 - $95,000 Annual

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

Apply Now

Refine Your Search

employee navigator platform jobs in remote

Employee Navigator Team Lead

Director, Business Development - Commercial Managed Services

Clinical Care Navigator, Outbound (Saturday-Wednesday 9am-5pm ET)

Clinical Care Navigator, Outbound (Saturday-Wednesday 7am-3pm ET)

Lead Clinical Care Navigator, Global

BenAdmin Integrations Specialist

Clinical Navigator

Global Benefits Specialist

Patient Engagement Specialist (100% Remote)

Temporary 1099 contract Call Center Enroller

Adjunct Faculty – Optometry - Student Success Navigator

IT Support and Compliance Analyst

Help Desk Technician

Compact Licensed Physical Therapist Position #3 (Care Navigator) - REMOTE

Senior Benefits Specialist

Financial Navigator

Employee Benefits Account Manager

Compact Licensed Physical Therapist Position #6 (Care Navigator) - REMOTE

Remote Lead Generation Specialist

Compact Licensed Physical Therapist Position #1 (Care Navigator) - REMOTE

I want to receive the latest job alert for employee navigator platform in remote

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected