Top 4105 Engineering systems inc. Jobs in Remote

Technical Support Specialist, Monitoring
Nihon Kohden North America, Inc. —Remote
- $25 - $40 an hour
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- Organizational skills
11d
Enterprise Business Systems Analyst
Polymer Concepts Technologies, Inc —Remote
- $105,000 - $120,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Finance
- Paid holidays
- Health insurance
Quick Apply
Engineering Manager
CRIO Inc —Remote
- $140,000 - $170,000 a year
- Full-time
- Remote
- Mentoring
- Senior level
- Communication skills
- Dental insurance
- Work from home
Quick Apply
Engineering Manager
Just Appraised Inc. —Remote
- $165,000 - $205,000 a year
- Full-time
- Remote
- System design
- Java
- AWS
- Health insurance
- Dental insurance
Quick Apply
Systems Engineer
Terran Robotics Inc. —Remote
- $95,000 - $250,000 a year
- Full-time
- Remote
- System design
- Mid-level
- Residential
Administrative Documentation Specialist
MTA, Inc. —Remote
- Remote
- Word processing
- Mid-level
- Office
Quick Apply
13d
eCommerce Product Management Specialist (Remote, U.S.)
World Travel Holdings Inc —Remote
- $80,000 - $850,000 a year
- Full-time
- Remote
- Computer Science
- Marketing
- Mid-level
- Paid holidays
- Disability insurance
EWP Technical Designer
Eastern Engineered Wood Products Inc —Remote
- Full-time
- Remote
- Microsoft Outlook
- Residential
- Analysis skills
Subject Matter Expert
Scale AI —Remote
- Choose your own hours
- Remote
- Analysis skills
- Continuous improvement
- Senior level
Senior Backend Engineer
Honor —Remote
- $160,000 - $180,000 a year
- Writing skills
- AWS
- Mentoring
- Wellness program
- Disability insurance
Senior Engineering Manager, Promotions
Penn Interactive —Remote
- $185,000 - $235,000 a year
- Remote
- Public speaking
- Mentoring
- Organizational skills
Quick Apply
Entry-Level Reliability Engineer (5866)
Three Saints Bay, LLC —Remote
- Remote
- Background check
- Military
- Engineering
Quick Apply
QA Analyst - LOIS for Word
Filevine —Remote
- $105,000 - $150,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- 2 years
- Disability insurance
- Health insurance
Quick Apply
Portfolio Enablement Specialist
NTT Global Data Centers —Remote
- $123,000 - $150,000 a year
- Full-time
- Remote
- Engineering
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Manager, Project Management
Intrado Life & Safety, Inc. —Remote
- $115,000 - $125,000 a year
- Full-time
- Remote
- Computer Science
- Analysis skills
- Supervising experience
- Paid parental leave
- Disability insurance
Project Manager – Professional Services
Splan Inc. —Remote
- $75,000 - $100,000 a year
- Full-time
- Remote
- 5 years
- Mid-level
- APIs
- Health insurance
- 401(k)
Quick Apply
14d
Platform Engineer
Sharpen Technologies Inc. —Remote
- On call
- Remote
- DevOps
- Mid-level
- 1 year
- Health savings account
- Health insurance
Quick Apply
Mechanical Engineer
AssetWatch, Inc. —Remote
- $117,000 - $140,000 a year
- Full-time
- Remote
- Mid-level
- Organizational skills
- Mechanical knowledge
- Flexible schedule
- Retirement plan
Quick Apply
Director, Telemetry Engineering and Operations
NTT Global Data Centers —Remote
- $218,800 - $312,500 a year
- Full-time
- Remote
- Azure
- Computer Science
- SQL
- Disability insurance
- Health insurance
Systems Analyst
Frontec Financial —Washington, DC
- Full-time
- Remote
- Mid-level
- 3 years
- Finance

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Technical Support Specialist, Monitoring

Nihon Kohden North America, Inc.
Remote

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Job Details

Full-time
$25 - $40 an hour
11 days ago

Qualifications

Bachelor of Science
Mid-level
Organizational skills

Full Job Description

The Technical Support Specialist, Monitoring is responsible for providing technical support to customers in support of windows-based medical devices and applications. The Technical Support Specialist, Monitoring will interact directly with the customer and provide support for information and/or order status requests, answer part-related inquires, provide level 1 technical support, and escalate technical issues to Technical Support 2 or Technical Support 3 when necessary.

Essential Functions and Duties

Provide support for incoming customer technical issues by providing resolution or escalating in a timely manner
Provide support for customer requests for repair status, documentation, software, or part numbers
Provide support for requests for technical assistance by internal customers
Perform follow up support related to TSS2 or TSS3 issues
Diagnose and resolve hardware, software, and configuration issues using a combination of documented troubleshooting processes and creative problem solving
Assist customers with system configuration, software updates, and interoperability issues
Provide follow up with customers regarding repair costs and purchase order requests
Provide follow up support for QA requests by contacting customers to request additional information
Adhere to all company policies, procedures, and business ethics codes
Duties may be modified or assigned at any time based on business need

Qualifications

Education / Certification / Experience Required:

Bachelors of Science degree in Biomedical Engineering, Computer Science, Biological Sciences, Information Technology, or related technical field related discipline preferred; relevant education and experience accepted in lieu of degree.
2+ years of help desk, Ticket tracking experience preferred.
Relevant certifications such as CBET, EEG, or CompTIA A+, or equivalent knowledge preferred
Windows XP, 7, 10 Professional operating systems experience.
Experience with Microsoft Office Suite.
Level and compensation depend on location, experience, education and skills.

Competencies Required:

Ability to follow written and verbal direction and established processes/policies.
Excellent customer service and organizational skills.
Demonstrated ability to solve problems and troubleshoot
Strong record-keeping skill: ability to follow through and document issues and resolutions.
Must be able to communicate verbally and in writing, and to receive and understand verbal and written instructions in English.
Able to work effectively both independently and in a collaborative team environment.

Compensation

The anticipated range for this position is an hourly rate of $25.00 to $40.00 Actual placement within the range is dependent on multiple factors, including but not limited to skills, education, experience and location.

Perks and Benefits

Visit our Career page to learn more about Perks & Benefits and working at Nihon Kohden America

Working Conditions

Schedule: The regular hours for this full-time position from Monday–Friday is dependent on the location of the tech if working remotely but will be a 40-hour work week. Holiday, weekend, and on-call work hours are also required and may extend beyond the standard 40-hour work week. Regular hours may vary due to the needs of the organization or department and are subject to change at any time at the Company’s discretion. Must be willing to work in PST or EST.

Physical: Generally may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting, carrying up to 20 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, and color vision. More specific details may be provided as needed or requested.

Travel: Minimal

Access to Customer Sites: Not Required

Nihon Kohden America is committed to maintaining a professional and respectful workplace free from discrimination, harassment, and retaliation and welcomes all qualified candidates to apply. Employment decisions are based on qualifications, experience, and business needs, without regard to legally protected characteristics. This policy applies to all employment actions, including recruitment, hiring, promotion, compensation, training, and other workplace practices.

Nihon Kohden America complies with all applicable federal, state, and local laws regarding equal employment opportunity. Employees and applicants will not be subject to harassment or retaliation for asserting their legal rights. Questions or concerns regarding this policy may be directed to Human Resources at [email protected].

Apply Now

Refine Your Search

engineering systems inc. jobs in remote

Technical Support Specialist, Monitoring

Enterprise Business Systems Analyst

Engineering Manager

Engineering Manager

Systems Engineer

Administrative Documentation Specialist

eCommerce Product Management Specialist (Remote, U.S.)

EWP Technical Designer

Subject Matter Expert

Senior Backend Engineer

Senior Engineering Manager, Promotions

Entry-Level Reliability Engineer (5866)

QA Analyst - LOIS for Word

Portfolio Enablement Specialist

Manager, Project Management

Project Manager – Professional Services

Platform Engineer

Mechanical Engineer

Director, Telemetry Engineering and Operations

Systems Analyst

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