Top 126 Export agent Jobs in Remote

Technical Service Desk Agent
Unisys —Remote
- Mid-level
- Windows
- Microsoft Office
- Health savings account
- 401(k) matching
Pricing Specialist
OL USA LLC —Remote
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
14d
Executive Protection Agent
Voyager Technologies, Inc. —Remote
- $150,000 - $160,000 a year
- CPR Certification
- Clean driving record
- Microsoft Excel
- Dental insurance
- Vision insurance
Quick Apply
1d
Warehouse Operations Manager
Meta —Remote
- $115,000 - $163,000 a year
- 7 years
- Analysis skills
- Mentoring
Contract Administrator
TerraPower LLC. —Remote
- $102,804 - $176,833 a year
- 8 hour shift
- Remote
- Military
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Level 2 NOC Systems Administrator – Windows Focus
Unisys —Remote
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
Business Analyst - Workforce Development Software
Career Team —Remote
- Remote
- Background check
- Mid-level
Quick Apply
12d
Domain Architect - Contact Center
World Wide Technology Holding, LLC —Remote
- $110,000 - $160,000 a year
- Full-time
- Remote
- Azure
- SQL
- Bachelor's degree
- Profit sharing
- Wellness program
Global Logistics Analyst
Presidio Networked Solutions, LLC —Charlotte, NC
- Email
- Remote
- Mid-level
- 3 years
- Bachelor's degree
14d
Sr Technical Product Manager, Bot & AI Automation Intelligence
Fingerprint —Remote
- $144,000 - $195,000 a year
- Remote
- Residential
- 3 years
- US work authorization
Product Compliance Analyst
RED CAT HOLDINGS —Salt Lake City, UT
- Remote
- Background check
- Mid-level
- Ability to lift 50 pounds
Import Specialist I
A.N. Deringer, Inc. —Elk Grove Village, IL
- $19 - $24 an hour
- Monday to Friday
- Remote
- Mid-level
- 3 years
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Staff Product Manager - Agent & Systems Observability
Render —Remote
- $218,000 - $300,000 a year
- Full-time
- Remote
- 7 years
- Product management
- Senior level
- Commuter assistance
- Paid parental leave
14d
Senior Product Manager, GRC Platform
Vanta —Remote
- $207,000 - $244,000 a year
- Full-time
- Remote
- 5 years
- Product management
- APIs
- Commuter assistance
- Paid parental leave
AI Governance & Controls Lead
Luxoft —Remote
- Remote
- 5 years
- English
- Analysis skills
6d
Software Engineer
Alteryx —Remote
- $103,300 - $133,850 a year
- On call
- Remote
- System design
- Mid-level
- Fair chance
- Paid parental leave
- Health insurance
Lead, Mission Support Operations
Orbis Operations, LLC —Remote
- Full-time
- Remote
- 5 years
- US work authorization
- Senior level
Quick Apply
12d
Senior Microsoft 365 Platform Engineer
AMETEK, Inc. —Remote
- $110,000 - $140,000 a year
- Full-time
- Remote
- Google Workspace
- 7 years
- Computer Science
Product & IP Counsel
Arctic Wolf —Remote
- $137,000 - $259,000 a year
- Full-time
- Remote
- 5 years
- Senior level
- Commercial
- Paid parental leave
- AD&D insurance
Principal, Agentic Product Design Engineer
Alteryx —Remote
- $154,200 - $203,110 a year
- Full-time
- Remote
- Research
- 8 years
- Mentoring
- Paid parental leave
- Health insurance

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Technical Service Desk Agent

Unisys -
Remote

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Job Details

Benefits

Health savings account
Unlimited paid time off
401(k) matching

Qualifications

Microsoft Exchange
Windows
Microsoft Office
Desktop (troubleshooting support)
IT department experience

Full Job Description

What success looks like in this role:

Key Responsibilities

2nd Level telephone contact support.
Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.
Must be logged into the call system so that HHO’s can be received
Ability to resolve problems with or without remote tools
Consistently achieve First Contact Resolution performance metric
Accurately document calls and cases
Aware of customer’s time restraints and work within those time limits
Keep customer aware of resolution steps – if ticket needs to be dispatched
Follow up Service Centre cases and requests to completion
Provide clients with problem reference numbers and request numbers
Enter all troubleshooting/resolution steps into the ticket – this information will be used for the 321 team to drive tickets to a lower level
All tickets are to be touched on a “first in first out basis”, calling the customer on a daily basis
Escalate tickets as needed if on-site support is required
Resolve a minimum of 12 tickets per day (1.5 tickets per hour worked)
Understanding of SLA requirements for the client
Assist in cross training and communicate quick fixes
Manage time and workload to meet predetermined service levels
Maintain data accuracy in Service Centre through contact validation
Understand the various media sources that interface with the Service Desk
Champion, implement or support change
Identify process efficiencies within the Service Centre and to take corrective action to implement change
Discover and document process and procedures which need to be published to the team or on the Knowledgebase
Provide 1 knowledge script per week on commonly seen tickets
Ability to comprehend and uphold Unisys Policies and Procedures (including time reporting, attendance, etc.)

Role requirements

This role may require access to export-controlled commodities and technology.
Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

You will be successful in this role if you have:

Associate's degree, professional certification(s), or license; 5+ years of related experience.
Education, training and/or relevant experience equivalent to the completion of a relevant certificate course and/or relevant experience in Information Technology service delivery Relevant IT qualifications to a tertiary level
12 months - 2 years IT Service Desk experience
2-year previous experience providing Level 1 support for MS Office, MS Exchange and MS windows networks
Working knowledge of data and voice network concepts

Preferred:

ITIL Foundations Certification
Microsoft Desktop Administration certification
Analytical and diagnostic skills

Benefits

Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We’re committed to supporting work-life balance and investing in your future success.

Video Interview

At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!

#LI-MT1

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here .

Apply Now

Refine Your Search

export agent jobs in remote

Technical Service Desk Agent

Pricing Specialist

Executive Protection Agent

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Level 2 NOC Systems Administrator – Windows Focus

Business Analyst - Workforce Development Software

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Sr Technical Product Manager, Bot & AI Automation Intelligence

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Staff Product Manager - Agent & Systems Observability

Senior Product Manager, GRC Platform

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Product & IP Counsel

Principal, Agentic Product Design Engineer

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