Top 42 Fraud chargeback Jobs in Remote

CX Fraud Specialist
Comfrt —Remote
- Full-time
- Mid-level
- Analysis skills
- Communication skills
- Health insurance
- Paid time off
Quick Apply
1d
Banking Analyst - Chargeback & Payments Operations
Transact Campus —Remote
- $65,000 - $105,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Office
- Health savings account
- AD&D insurance
Quick Apply
Safeguards Enforcement Analyst, Fraud & Scams
Anthropic —Remote
- $245,000 - $285,000 a year
- Hybrid work
- Research
- Office
- SQL
- Parental leave
- Flexible schedule
Fraud Agent
Whatnot —Phoenix, AZ
- $24.04 - $28.85 an hour
- Weekends as needed
- Remote
- Mid-level
- Bachelor's degree
- 1 year
- Paid parental leave
- Health insurance
Head of Fraud
Cleo Ai —Remote
- $200,000 - $300,000 a year
- Remote
- Analysis skills
- Senior level
- Health insurance
- Dental insurance
Payment Operations Specialist
FastSpring —Remote
- $63,570 a year
- Remote
- Organizational skills
- 1 year
- Communication skills
Enterprise Fraud - Card Investigations Representative
Golden 1 Credit Union —Sacramento, CA
- $23.09 - $25.00 an hour
- Full-time
- Remote
- Computer literacy
- Research
- Mid-level
Quick Apply
5d
Client Success Manager- Card Fraud at REDi Enterprise Development
Aventra —Birmingham, AL
- Full-time
- Remote
- Finance
- SQL
- Bachelor's degree
Quick Apply
Senior Manager, Global Fraud Strategy
Live Nation —Remote
- Full-time
- Remote
- 5 years
- SQL
- Analysis skills
14d
Fraud Risk Analyst (Cards) at REDi Enterprise Development
Aventra —Birmingham, AL
- Full-time
- Remote
- Finance
- SQL
- Analysis skills
Quick Apply
5d
Product Manager II - Digital Fraud
DICK'S Sporting Goods —Remote
- $83,000 - $138,200 a year
- Full-time
- Remote
- Background check
- Computer Science
- Writing skills
8d
Senior Manager, Payments and Fraud
Stellar IT Solutions LLC —Miami, FL
- $65 - $75 a year
- Contract
- Remote
- Microsoft Excel
- 5 years
- Finance
Quick Apply
Credit Analyst II
Maverick Payments —Remote
- $35 - $40 an hour
- Full-time
- Remote
- Mid-level
- Finance
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
Boarding Representative II
Maverick Payments —Remote
- $22 - $29 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Fair chance
- Paid holidays
- Dental insurance
Quick Apply
13d
FinOps Lead
General Dynamics Information Technology —Remote
- $161,500 - $218,500 a year
- Remote
- 7 years
- Azure
- Finance
- Paid time off
- 401(k) matching
Senior Financial Analyst, Payments
BOLD —Remote
- $110,000 - $130,000 a year
- Full-time
- Remote
- Mid-level
- Finance
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply
Data Warehouse Engineer
Maverick Payments —Remote
- $110,000 - $125,000 a year
- Full-time
- Remote
- DevOps
- Mid-level
- Continuous improvement
- Paid holidays
- Dental insurance
Quick Apply
Solutions Architect, Payment Operations
Blackbaud —Remote
- $133,700 - $173,800 a year
- Full-time
- Remote
- Oracle
- System design
- 3 years
- Health insurance
- Dental insurance
Founding Setters
NyneCom —Remote
- $30,000 - $60,000 a year
- Contract
- Remote
- English
- Mid-level
- Fair chance
- Work from home
- Opportunities for advancement
Quick Apply
2d
Sr. Payments Product Manager
LexisNexis Risk Solutions —Remote
- $104,900 - $174,700 a year
- Full-time
- Computer science
- Computer Science
- Continuous improvement
8d

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CX Fraud Specialist

Comfrt
Remote

Quick Apply

Job Details

Full-time
1 day ago

Benefits

Health insurance
Paid time off
401(k) 5% Match
401(k) matching

Qualifications

Vendor relationship building

Full Job Description

About Comfrt
Comfrt LLC is the #1 Hoodie Brand in the U.S. and the #1 Apparel Brand on TikTok globally—built on a mission to support mental health and create everything comfortable for an easy, stress-free, cozy lifestyle. Our elevated basics are worn by millions and loved for their perfect mix of comfort, style, and cultural relevance.

Role Overview
The Fraud Specialist is responsible for protecting Comfrt’s revenue by managing chargeback investigations, mitigating fraud risks, and optimizing our dispute resolution processes. This role serves as the primary owner of our relationships with fraud prevention partners (e.g., Signifyd), ensuring that fraud trends—including gift card abuse, return fraud, and refund manipulation—are identified, tracked, and proactively addressed. The specialist will work closely with the greater CX team, Ops, Tech, Retail, and external partners to maintain low chargeback rates while balancing a seamless customer experience.

This role will collaborate closely with Customer Experience, Operations, and Tech teams to ensure consistent application of fraud prevention policies across all channels. This role is essential for minimizing revenue loss, protecting the company's financial interests, and ensuring that fraud prevention efforts do not negatively impact the customer experience.

Key Responsibilities

Chargeback & Dispute Management

Conduct comprehensive chargeback investigations for various payment platforms (e.g., Klarna, Afterpay, and others managed via Signifyd).
Own the end-to-end relationship with Signifyd, including monthly strategy calls to review performance and optimize decision logic.
Maintain KPI ownership for chargeback win/loss ratios, ensuring the team hits target recovery goals.

Fraud Mitigation & Risk Monitoring

Monitor and analyze fraud trends, including refund abuse, multiple-account fraud, gift card exploitation, and fulfillment/delivery claim irregularities.
Maintain and update allow/reject lists for fraud prevention based on ongoing trend analysis.
Review visual evidence (e.g., damages/defects photos) to identify AI-generated or re-used imagery used in fraudulent claims.

Cross-Functional Collaboration & Training

Partner with Retail Ops to address fulfillment and delivery-related fraud patterns.
Collaborate with the training lead (Cecily) to develop and deliver team refreshers, SOP updates, and training sessions regarding fraud detection and prevention.
Produce recurring reporting on fraud statistics, chargeback performance, and team accomplishments for leadership review.

Team Support & Collaboration

Provide day to day support to CX Social team
Provide customer insights to broader Comfrt team
Identifying opportunities to drive revenue in CX responses and as engagement to contribute towards retention and loyalty.

Skills & Experience

Strong background in customer experience or marketplace support
Prior experience in fraud prevention, chargeback management, or high-risk ecommerce support.
Strong analytical skills; ability to identify patterns in data and proactively flag risk.
Familiarity with ecommerce fraud platforms (e.g., Signifyd) and payment gateways (e.g., Afterpay, Klarna).
Experience documenting and analyzing claims (shipping, defects, etc.) with high attention to detail.
Strong communication skills, with the ability to coordinate effectively between internal ops teams and external vendor partners.
Comfortable managing multiple priorities in a fast-paced environment.
Excellent attention to detail and process accuracy
Ability to evaluate quality and articulate improvements effectively

Why Join Comfrt?

Be part of a purpose-driven company that’s shaping the future of comfort and mental wellness.
Work in a supportive, creative environment where your ideas and growth are valued.
Enjoy Comfrt benefits such as generous paid time off, company-covered health insurance, 5% 401k match, and discounts on all Comfrt products!
Join a passionate team making an impact on exciting projects, all while enjoying the flexibility and collaborative support of a fully remote environment.

Comfrt is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

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Refine Your Search

fraud chargeback jobs in remote

CX Fraud Specialist

Banking Analyst - Chargeback & Payments Operations

Safeguards Enforcement Analyst, Fraud & Scams

Fraud Agent

Head of Fraud

Payment Operations Specialist

Enterprise Fraud - Card Investigations Representative

Client Success Manager- Card Fraud at REDi Enterprise Development

Senior Manager, Global Fraud Strategy

Fraud Risk Analyst (Cards) at REDi Enterprise Development

Product Manager II - Digital Fraud

Senior Manager, Payments and Fraud

Credit Analyst II

Boarding Representative II

FinOps Lead

Senior Financial Analyst, Payments

Data Warehouse Engineer

Solutions Architect, Payment Operations

Founding Setters

Sr. Payments Product Manager

I want to receive the latest job alert for fraud chargeback in remote

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