Top 17 freedom mortgage Jobs in remote

Customer Success Agent - Call Center
Freedom Mortgage —Ponte Vedra Beach, FL
- Full-time
- Remote
- High school diploma or GED
- Communication skills
- Entry level
Junior Mortgage Advisor
Freedom Mortgage —Tallahassee, FL
- $34,000 - $40,000 a year
- Full-time
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Health savings account
- Disability insurance
Senior Analyst, Loss Analysis
Freedom Mortgage —Trenton, NJ
- $53,000 - $62,000 a year
- Full-time
- Remote
- 6 years
- Word processing
- Basic math
- Health savings account
- Disability insurance
FHA Loss Analyst
Freedom Mortgage —Trenton, NJ
- $43,000 - $50,000 a year
- Full-time
- Remote
- 5 years
- Word processing
- Mid-level
- Health savings account
- Disability insurance
Mortgage Servicing Outbound Transfers
Freedom Mortgage —Marlton, NJ
- Full-time
- Remote
- Basic math
- Mid-level
- Office
Closer, Loss Mit
Freedom Mortgage —Marlton, NJ
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- 2 years
Specialist, Loss Mit Document I
Freedom Mortgage —Marlton, NJ
- Full-time
- Remote
- Customer service
- Basic math
- Trade school
Spec, Loss Mit Doc II
Freedom Mortgage —Marlton, NJ
- Full-time
- Remote
- Basic math
- Maintenance
- Mid-level
Business Process Analyst
Freedom Mortgage —Marlton, NJ
- Full-time
- Remote
- 5 years
- Mid-level
- Bachelor's degree
5d
Senior Leave Case Manager
Freedom Mortgage —Marlton, NJ
- Full-time
- Remote
- 5 years
- HIPAA
- Analysis skills
- Parental leave
Account Executive
Freedom Mortgage —Marlton, NJ
- Full-time
- Remote
- English
- Mid-level
- Office
Analyst, Business Process
Freedom Mortgage —Marlton, NJ
- Full-time
- Remote
- Customer service
- Basic math
- Mid-level
1d
Licensing Specialist
Freedom Mortgage —Marlton, NJ
- Full-time
- Remote
- Research
- Trade school
- Associate's degree
1d
Senior Government Underwriter – Remote (Must Reside in Hawaii)
Freedom Mortgage —Honolulu, HI
- $76,000 - $89,000 a year
- Full-time
- Remote
- Microsoft Excel
- Bachelor of Science
- Residential
- Health savings account
- Disability insurance
Disaster Recovery Program Manager
Freedom Mortgage —Marlton, NJ
- Weekends as needed
- Remote
- Bachelor of Science
- Travel
- Mentoring
5d

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Customer Success Agent - Call Center

Freedom Mortgage -
Ponte Vedra Beach, FL

Apply Now

Job Details

Full-time

Qualifications

Confidential information handling
Customer relationship building
Email customer support
Phone communication
High school diploma or GED
Managing clients in a customer support role
Customer engagement
Customer support for financial loans
Communication skills
Email support
Entry level
Client interaction via phone calls

Full Job Description

Summary:

To be considered you must be local to Jacksonville, FL. The Agent, Customer Success will support FMC’s Call Center operations. The purpose of the role is to provide exceptional service to our customers, answering their queries, and resolving their issues. Provide energetic support and bring a positive attitude and willingness to learn. Ability to multitask and be comfortable in a fast-paced work environment. Top-notch communication skills, as you listen to, understand, engage with, and respond to customers - that includes over the phone, or via written communication like email or letter. Provide patience and politeness as you explain policies and procedures to customers, while always keeping a close eye on confidentiality and data security.

Essential Job Duties and Responsibilities include:

Answering inbound and making outbound calls, responding to customer requests within set timeframes, and delivering an exceptional quality of service to every customer.
Providing information and knowledgeable assistance by pulling up loan information and providing customers with the information they need quickly and accurately.
Adhering to schedules, multitasking, meeting deadlines, and providing verbal and written responses to customers as required.
Working as part of a dedicated team to explain policies and procedures to customers and find great solutions to their inquiries in a seamless and positive way.
Build positive and pleasant relationships with our customers, whatever the circumstances, helping them feel secure and well-looked-after.
Maintain regular and punctual attendance. Comply with all company policies and procedures.
Performs other related duties as assigned.

Education and/or Experience:

High School Graduate/GED
0-1 Years related work experience preferred

Licensure, Certification, Requirements:

None required

Specialized Skills & Knowledge Requirements

N/A

People Management Level:

This position is an individual contributor.

Workplace Conditions:

Standing/Sitting/Walking: Occasionally: requires this activity up to 33% of the time.
Kneeling/Crouching/Squatting/Bending: Occasionally: requires this activity up to 33% of the time
Reaching/Working Overhead: N/A: does not require this activity.
Repetitive Hand Motion: Occasionally: requires this activity up to 33% of the time
Special Vision or Hearing Requirements: N/A: does not require this activity.
Pushing/Pulling (up to 20 pounds): N/A: does not require this activity.
Lifting/Carrying (up to 20 pounds): N/A: does not require this activity.
Driving: N/A: does not require this activity.

Environmental Risks:

Exposure to hazardous materials, chemicals and/or fumes: N/A

Equal Employment Opportunity:

Freedom Mortgage is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act:

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities:

The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization.

Remote

Apply Now

Refine Your Search

freedom mortgage jobs in remote

Customer Success Agent - Call Center

Junior Mortgage Advisor

Senior Analyst, Loss Analysis

FHA Loss Analyst

Mortgage Servicing Outbound Transfers

Closer, Loss Mit

Specialist, Loss Mit Document I

Spec, Loss Mit Doc II

Business Process Analyst

Senior Leave Case Manager

Account Executive

Analyst, Business Process

Licensing Specialist

Senior Government Underwriter – Remote (Must Reside in Hawaii)

Disaster Recovery Program Manager

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