Top 65 Golf brands Jobs in Remote

Customer Support Specialist I
foreUP —Remote
- Email
- Remote
- Google Workspace
- 1 year
- Entry level
Quick Apply
4d
Software Engineer (Remote Opportunity)
Golftec —Englewood, CO
- $45 - $85 an hour
- Full-time
- Remote
- Computer science
- Azure
- Computer Science
- Paid time off
- Flexible schedule
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Web Implementation Specialist
foreUP —Remote
- Email
- Remote
- Hospitality
- Mid-level
- Bachelor's degree
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11d
Golf Influencers
Island Brook Trading —Remote
- From $20 an hour
- Contract
- Remote
- Outdoor work
- Entry level
- Flexible schedule
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4d
Project Manager
Golftec —Englewood, CO
- $35 - $75 an hour
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Continuous improvement
- Paid time off
- Opportunities for advancement
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Digital Marketing Coordinator
Professional Disc Golf Association —Remote
- $50,000 a year
- Weekends as needed
- Remote
- Background check
- Marketing
- Bachelor of Science
- Travel reimbursement
- Paid holidays
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12d
Content Creator - Short Form (Golf)
WhyGolf —Remote
- Full-time
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- Entry level
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Web Implementation Consultant/Associate
Clubessential —Remote
- Email
- Remote
- Mid-level
- SQL
- Bachelor's degree
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4d
Graphic Design Coordinator
Professional Disc Golf Association —Remote
- $50,000 a year
- Weekends as needed
- Remote
- Marketing
- Mid-level
- Bachelor's degree
- Travel reimbursement
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12d
Video Editor, CBS Sports (Freelance)
Paramount —New York, NY
- $55,000 - $80,000 a year
- Temporary
- Remote
- Writing skills
- Mid-level
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Product Owner/Associate (foreUP)
foreUP —Remote
- Email
- Remote
- Bachelor of Science
- Writing skills
- Engineering
Quick Apply
4d
Senior Software Engineer
foreUP —Remote
- Email
- Remote
- Computer science
- Computer Science
- Software troubleshooting
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4d
Customer Support Specialist I, Accounting
Clubessential —Remote
- Part-time
- Remote
- Mid-level
- Finance
- Bachelor's degree
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Golf Video Editor
Hit Agency —Remote
- $50,000 - $70,000 a year
- Part-time
- Remote
- Mid-level
- 2 years
- Paid time off
- Flexible schedule
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4d
Independent Sales Representative - Golf Division
Mizzen+Main —Philadelphia, PA
- Remote
- Microsoft Excel
- Microsoft Outlook
- Inventory management
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Digital Marketing Specialist
foreUP —Remote
- Email
- Remote
- Marketing
- Mid-level
- Bachelor's degree
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13d
VP Global Business Development
Ladies Professional Golf Association —Remote
- Full-time
- Microsoft Excel
- Master's degree
- 8 years
Senior Software Engineer, Mobile (React Native)
Versant Media —Englewood Cliffs, NJ
- Email
- Remote
- Hospitality
- 5 years
- Residential
- Retirement plan
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7d
Director, Athlete Experience
Faves —Remote
- Full-time
- Remote
- 5 years
- Senior level
- Commercial
- Dental insurance
- Paid time off
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Senior Manager, Ticket Sales
Intersport —Remote
- Full-time
- Research
- Travel
- Senior level
- Health insurance
- Dental insurance
14d

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Customer Support Specialist I

foreUP -
Remote

Quick Apply

Job Details

Full-time
4 days ago

Qualifications

Live chat
Google Workspace
Email customer support
Texting/chatbox tools
Phone communication
Managing clients in a customer support role
Productivity software support
Productivity software
Technical support via email
Technical Proficiency
Office phone management
Ticketing system technical support

Full Job Description

Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments, and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences.

We unite popular brands such as Clubessential, foreUP, myFitApp, Vermont Systems, Momence, Exerp, and many more.

Join our Golf& Club vertical as a Web Implementation Specialist to make a real impact every day. We say that because we know that every conversation we have, every interface we design, and every new feature we ship is another opportunity for us to elevate everyday life experiences for our customers and the people and communities they serve.

Our Customer Support Specialist I is required to handle incoming customer calls and to provide detailed initial troubleshooting and, whenever possible, problem resolution. They are trained on basic features and functionality of our SaaS (software as a service) products to allow for first touch resolution on functional issues. Our Support Specialists’ triage incoming requests by gathering information, documenting issues within the ticket tracking system, setting priorities, and managing customer expectations in accordance with our published service level agreement.

RESPONSIBILITIES & DUTIES:

First point of contact for incoming Support & Services requests from clients with prioritization of phone calls, voicemails, and emails.
Provides technical support & services for all products, such as Website, Office (Accounting), Reservations, CRM, Mobile Menu and App (all inclusive), G Suite, and MS Office.
Identify critical support needs and ensure prompt resolution, including “warm,” immediate transfers to Support Teams.
Provide excellent customer service through all support channels and ongoing ticket management.
Act as liaison between clients and management to build positive working relationships with customers by effectively communicating ticket status and resolution to customers.
Create documentation and knowledge base articles to improve service delivery.
Take ownership of customer issues and provide resolution or escalate when necessary.
Communicate with other departments including sales, implementation, development, and technology to ensure client needs are met.
Adherence to established Service Level Agreements (SLAs) by meeting live chat, response time, and customer satisfaction performance targets.

QUALIFICATIONS AND EXPERIENCE REQUIRED:

Passion for delivering exceptional service to clients, communicating through multiple channels (phone, email, chat).
Technically savvy with curiosity for how software works and drive to master new software/technologies.
Keen problem solver, able to think on their feet to troubleshoot an issue and guide clients to a resolution that are both technical and non-technical.
Ability to multi-task effectively in an energetic, fast-paced environment.
College degree preferred and/or up to a year of equivalent relevant experience.
Prior customer service experience in a SaaS (software-as-a-service) environment preferred, but not required.
Working knowledge of G-Suite, Microsoft Office, helpdesk software and CRM experience (Help Scout, Salesforce, Service Cloud).
A minimum of 1 year of experience in a customer-facing role.

Working arrangements:
Fully Remote in United States: You can work fully remote in this position, provided you have eligible working rights in the United States and do not require sponsorship.

At Xplor, we believe that the best innovation and ideas happen at the intersections of our differences - people of diverse cultures, generations, disciplines, and lived experiences. So even if you think you do not tick all the boxes, we still encourage you to apply.

Values and Life at Xplor
Our five core values guide us from how we hire and recognize our team members to how we interact with our customers day to day:

Find a better way
Do the right thing
Say it straight
Win together
Own the outcome

If these values sound like you and describe people you want to work with, you will thrive at Xplor.
As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.

Ready to apply?
To start your application, please submit your resume, and we will be in touch as soon as we can.

Got questions? You can email us at [email protected].

Quick Apply

Refine Your Search

golf brands jobs in remote

Customer Support Specialist I

Software Engineer (Remote Opportunity)

Web Implementation Specialist

Golf Influencers

Project Manager

Digital Marketing Coordinator

Content Creator - Short Form (Golf)

Web Implementation Consultant/Associate

Graphic Design Coordinator

Video Editor, CBS Sports (Freelance)

Product Owner/Associate (foreUP)

Senior Software Engineer

Customer Support Specialist I, Accounting

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Independent Sales Representative - Golf Division

Digital Marketing Specialist

VP Global Business Development

Senior Software Engineer, Mobile (React Native)

Director, Athlete Experience

Senior Manager, Ticket Sales

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