Top 3 Guest service agent Jobs in Remote

Client Services Agent
Latham & Watkins LLP —New York, NY
- $65,000 - $80,000 a year
- Full-time
- Remote
- Mid-level
- Administrative experience
- High school diploma or GED
- Paid holidays
- Disability insurance
3d
Call Center Agent-REMOTE
FA Solutions LLC —Saint Petersburg, FL
- $15 - $16 an hour
- Full-time
- Remote
- 3 years
- Associate's degree
- Communication skills
Quick Apply
Field & Showing Agent -Bakersfield, CA(Property Management)
TNCR Property Management —Remote
- Weekends as needed
- Remote
- Spanish
- Customer service
- English
- Mileage reimbursement

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Client Services Agent

Latham & Watkins LLP -
New York, NY

Apply Now

Job Details

Full-time
$65,000 - $80,000 a year
3 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Paid time off
Employee discount

Qualifications

Customer communication

Full Job Description

About Latham & Watkins:

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.

About the Role:

The Client Services Agent is an integral part of Latham’s Workplace Experience team. This role will be responsible for providing the best-in-class customer service support to clients and personnel requesting reception, facility, conference room, emergency notification, and travel support services, while utilizing a customer interaction system to provide high-quality, knowledgeable, consultative customer service, and administrative support for workplace experience-related tasks. This role will be located in our New York office. Please note that this role requires a hybrid and in-office presence.

Responsibilities & Qualifications:

Other key responsibilities include:

Curating experiences in the workplace to make the internal and external client feel valued, part of the community, and always impressed by the level of service
Providing high touch customer service to all visitors and guests
Contributing to a team environment that ensures all WE Agents are equally taking ownership of department tasks and responsibilities
Ensuring cross-departmental collaboration to guide an inquiry to the appropriate resource
Acting as the liaison for the WE staff in the local offices to facilitate all types of requests and providing information to allow for a seamless experience for the customer
Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

We’d love to hear from you if you:

Demonstrate excellent communication skills both written and verbal
Possess exceptional customer service skills with the intention to go above and beyond for every request
Display the ability to assess situations and take action without the direction of others

And have:

A high school diploma or equivalent
A minimum of three (3) to five (5) years of prior workplace experience, receptionist, technology, hospitality, or inbound customer service call center experience, preferably
Administrative experience and familiarity with professional services organizations, preferably

Benefits & Additional Information:

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

Healthcare, life and disability insurance
A generous 401k plan
At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
Professional development programs
Employee discounts
Affinity groups, networks, and coalitions for lawyers and staff

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.

Please click here to view the full job description for this role..

Please click here to review your rights under U.S. employment laws. #EntryLevel #WayUp #LI-KC2

Pay Range: USD $65,000.00 - USD $80,000.00 /Yr.

Apply Now

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guest service agent jobs in remote

Client Services Agent

Call Center Agent-REMOTE

Field & Showing Agent -Bakersfield, CA(Property Management)

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