Top 227 Help desk engineer Jobs in Remote

Systems Engineer 1 - Service Desk
Anatomy IT, LLC —Remote
- On call
- Remote
- Mid-level
- Windows
- AWS
- Disability insurance
- Health insurance
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Help Desk Support Engineer - SOUTHCOM EDA
Celestar Corporation —Remote
- Full-time
- Computer Science
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
L1 Support Engineer - Technical Services
Gray Matter —Remote
- Remote
- Mid-level
- Bachelor's degree
- 2 years
Technical Support Engineer
Censis —Remote
- $56,900 - $105,700 a year
- Remote
- Writing skills
- Mid-level
- Windows
Technical Support Engineer 2
Enlyte —Remote
- $25.00 - $31.25 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Research
- Health savings account
- AD&D insurance
10d
Support Engineer I
Laserfiche —Remote
- $29.33 - $37.50 an hour
- Full-time
- Remote
- Bachelor of Science
- Writing skills
- Bachelor's degree
- Paid holidays
- 401(k) matching
Application Support Engineer
U.S. Financial Technology —Remote
- $107,500 - $120,750 a year
- Full-time
- Computer Science
- Mid-level
- Java
- Health insurance
- Paid time off
Technical Support Engineer
Kantata —Remote
- $65,000 - $75,000 a year
- Full-time
- Remote
- Computer Science
- Writing skills
- English
Structural Engineer ( or Civil, Non-Traditional)
RISA —Remote
- $90,000 - $110,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Organizational skills
- Health savings account
- AD&D insurance
Support Solutions Engineer (L5), Graph Search
Netflix —Remote
- $270,000 - $410,000 a year
- Mid-level
- SQL
- Product management
- Paid holidays
- Health insurance
Associate Application Support Engineer
ResMed —Remote
- $23.28 - $34.92 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Research
- Commuter assistance
- Health savings account
Systems Engineer
Thrive —Remote
- $45,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
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11d
Engineer, Tech support
Nagarro —Remote
- Entry level
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Customer Engineer
Harness.io —Remote
- $121,000 - $160,000 a year
- Remote
- Azure
- DevOps
- Mid-level
- Flexible spending account
- Parental leave
Technical Support Engineer
Acre Security —Remote
- Full-time
- Remote
- English
- Mid-level
- Organizational skills
Stelo Support Engineer
Stelo —Remote
- $90,000 - $130,000 a year
- Full-time
- Remote
- Azure
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
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Biometrics Technical Support Engineer
First Advantage —Remote
- $50,000 - $62,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Research
10d
Sr. IT Support Engineer
Dynamic Quest —Remote
- Full-time
- Background check
- 7 years
- Azure
- Health insurance
- Dental insurance
Quick Apply
Solutions Engineer, Integrations
NikoHealth —Remote
- $85,000 - $115,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Associate Engineer, Tech support
Nagarro —Remote
- Entry level
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Systems Engineer 1 - Service Desk

Anatomy IT, LLC -
Remote

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Job Details

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

SaaS platforms
SaaS

Full Job Description

The Systems Engineer 1 – Service Desk (SE1) is responsible for the delivery of high-quality IT technical professional services to our clientele. These services may include consulting, remote troubleshooting, and support for clients with various technologies, installation and integration, and troubleshooting of systems services. The SE1 must demonstrate superior proficiency in the performance of these services. Dedication to quality and customer satisfaction are critical success factors for this position.

RESPONSIBILITIES

Customer Satisfaction through the delivery of world class Support Services
Optimizing productivity while assigned to customer tickets or projects
Ability to prioritize work through ticket and project status
Problem-solving and resolution of systems issues and escalating where appropriate
Ticket Quality Control and Ticket Management
Customer Service, including phone, video, and email communication
Occasional on-site to nearby customers (less than 5%)
Occasional on-call responsibility/rotation
Participation in process improvement initiatives
Documentation skills for customer environments

EDUCATION & EXPERTISE

1-3 years’ experience as a Systems Engineer
Ability to troubleshoot, Analyze, and configure VMware, O365, backups, desktops, Window, client/server in a variety of Operating Systems
Proven track record and experience with Microsoft, Mac, and Virtual services
Participate in planning and execution of new and existing equipment hardware and firmware upgrades, including patching
Working technical knowledge of current network hardware, protocols, and internet standards
Strong background with ticketing systems and tracking work
1+ years in a customer facing role, MSP preferred
2+ years working with SaaS products
Microsoft Certifications preferred
Bonus point for Intune, ConnectWise, RRM tool experience
Virtualization technology certified a plus (Azure, VM Ware and AWS)
Experience with MSP tools like ITGlue are a bonus

CORE COMPETENCIES

Outstanding capabilities to troubleshoot and correct Server, PC, Desktop, VM, Client/Server issues
Strong broad-based knowledge of VM, hardware, Operating systems, patching, backup, security protocols, basic understanding of Network protocols, and Remote Management tools
Ability to communicate effectively and professionally with all customer contacts
Ability to provide clear written communication for ticket/project updates
Clear written communication to maintain organization and control over all information related to customer tickets and assignments
Excellent verbal skills for customer interaction
Excellent documentation skills
Dedicated to always providing exceptional customer service
Proficiency in all aspects of the core technical requirements
Strong team collaboration skills

THE COMPANY

Anatomy IT is a managed IT services and cybersecurity provider purpose-built for healthcare organizations. We support regulated healthcare environments across multiple care settings, helping clients reduce risk, maintain compliance, modernize infrastructure, and deliver reliable, secure technology that supports patient care and clinical operations. Our clients choose partners they trust.

WHY ANATOMY IT?

Anatomy IT embraces those that demonstrate a deep passion for solving the problems of healthcare with enthusiasm for building positive working relationships and winning as a team. We deliver exceptional results by caring deeply for people and community, speaking up with honesty, fueling our mission with passion and grit, and taking full ownership with integrity and accountability.

BENEFITS

We love collaborating and working together as a team. Our benefits include healthcare (medical, dental & vision), 401K fund contribution, paid-time-off, short & long-term disability, and a family atmosphere of caring and concern for each team member.

EQUAL OPPORTUNITY EMPLOYER

We are proud to be an equal opportunity employer – and celebrate our employees' differences regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

**The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be a comprehensive list of all the responsibilities and skills required of team members.

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Refine Your Search

help desk engineer jobs in remote

Systems Engineer 1 - Service Desk

Help Desk Support Engineer - SOUTHCOM EDA

L1 Support Engineer - Technical Services

Technical Support Engineer

Technical Support Engineer 2

Support Engineer I

Application Support Engineer

Technical Support Engineer

Structural Engineer ( or Civil, Non-Traditional)

Support Solutions Engineer (L5), Graph Search

Associate Application Support Engineer

Systems Engineer

Engineer, Tech support

Customer Engineer

Technical Support Engineer

Stelo Support Engineer

Biometrics Technical Support Engineer

Sr. IT Support Engineer

Solutions Engineer, Integrations

Associate Engineer, Tech support

I want to receive the latest job alert for help desk engineer in remote

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