Top 831 help desk support Jobs in remote

Sr. Associate Marketing Technology (Remote)
Protective —Remote
- $76,500 - $120,000 a year
- Full-time
- Remote
- Computer Science
- Marketing
- 3 years
- Paid parental leave
- Disability insurance
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- 5 years
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- $21.64 - $26.44 an hour
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- Bilingual
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- Overtime
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Sanametrix —Remote
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Coforge Ltd. —Remote
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Service Technician I - IT Help Desk
Maxor National Pharmacy Services, LLC —Remote
- $20.00 - $24.50 an hour
- Full-time
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- Mid-level
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Service Technician II - IT Help Desk
Maxor National Pharmacy Services, LLC —Remote
- $25 - $27 an hour
- Full-time
- Computer science
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- 5 years
- AD&D insurance
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Support Technician Level 1
KairosIT —Remote
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- Full-time
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- Mid-level
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B H Griner Associates —Remote
- $51,000 - $82,000 a year
- Full-time
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- Computer science
- Computer Science
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3d
NOC Technician
BlackHawk Data, LLC (12029) —Remote
- $60,000 - $70,000 a year
- Weekends as needed
- Remote
- Azure
- Inventory management
- Mid-level
- Dental insurance
- 401(k)
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Helpdesk Technician I
CyberSheath —Remote
- $55,000 - $68,000 a year
- Evenings as needed
- Computer science
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Remote Technical Support
Mashgin —Remote
- Full-time
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Technical Support Agent
PAR —Remote
- $19 - $22 an hour
- Overtime
- Remote
- Computer science
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IT Dispatcher (Remote - work from home)
Xantrion —Remote
- $45,000 - $50,000 a year
- Weekends as needed
- Remote
- Background check
- Spanish
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply

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Sr. Associate Marketing Technology (Remote)

Protective -
Remote

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Job Details

Full-time
$76,500 - $120,000 a year

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Paid time off
Pension plan
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Non-technical user support
System administration
Bachelor's degree
Technology management

Full Job Description

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

Job Description / Overview

The Sr. Associate Marketing Technology is responsible for the implementation, administration and optimization of assigned marketing technology platforms to ensure effective user experience and value. They will develop the vision and roadmap for relevant technology

Key Responsibilities

Translate end‐user perspective and stakeholder vision into features and user stories that drive platform roadmaps.
Provide support for assigned marketing technology including systems administration, user management, configuration, training and help desk
Partner with stakeholders and IT to establish, implement and prioritize roadmap for assigned technology platforms
Define, maintain, and enforce best practices for Marketing Technology.
Manage third‐party resources associated with assigned platforms
Monitor and drive platform adoption
Facilitate and engage in the development and writing of test plans and use cases. Performs user acceptance testing as needed. Develop technology platform KPIs and monitors performance  Establish and document technology standards, workflows and integrations

Knowledge/Experience/Education/Training:

Bachelor’s degree in Computer Science, Computer Information Systems, Marketing, or a related discipline
5+ years administering marketing technology including one or more: Marketing Automation, Digital Asset Management, Content Management Systems, Sales Enablement, CRM, Analytics, and Workflow/Resource Management. Preferred platforms including one or more: Eloqua, Accent, Sitecore, AEM Assets, WorkFront, Microsoft Dynamics and Google Analytics
3+ years of experience in marketing technology or media platform operations with a demonstrated ability to manage and optimize business and technical solutions.
Strong understanding of the marketing technology landscape and the practical application of technology to achieve Marketing goals.
Fluency in the languages of both technology and marketing
Experience building custom marketing technology blueprints and roadmaps
Experience managing strategic partner and/or agency relationships
Anticipate risks, and demonstrate sense of urgency, ability to resolve issues with limited supervision
Detail oriented
Ability to build trust and strong working relationships with Stakeholders, IT and vendors
Professionally curious‐‐desires to learn more about the business and grow in knowledge and capability within the organization and industry; asks why
Ability to communicate complex technical concepts to non‐technical audiences

Protective’s targeted salary range for this position is $76,500 to $120,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees.

This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.

#LI-VD1

IND123

Employee Benefits:

We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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