Top 11 Hospitality customer service Jobs in Remote

Part-Time Specialist, Hospitality & Resident Experience (Remote Opportunity Available)
Beam Living (A Blackstone Portfolio Company) —Remote
- $23.50 an hour
- Part-time
- Remote
- Residential
- Analysis skills
- Communication skills
- Paid parental leave
- Paid holidays
Quick Apply
2d
Call Center Customer Service Representative (1st Shift)
Travel Incorporated —Duluth, GA
- Full-time
- Remote
- Office
- High school diploma or GED
- Travel
- Paid training
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Call Center Representative - Afternoon / Evening
Travel Incorporated —Duluth, GA
- Full-time
- Remote
- High school diploma or GED
- Travel
- Communication skills
- Paid training
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Remote Hospitality Support Manager
Qureos Inc —Washington, DC
- Remote
- Mid-level
- Communication skills
12d
Junior Guest Review Coordinator — (Remote) Puerto Rico ONLY
At Mine Hospitality —San Juan, PR
- $11 an hour
- Full-time
- Remote
- Hospitality
- Spanish
- Customer service
Quick Apply
8d
Account Manager – Hospitality Technology
FoodTec Solutions —Needham, MA
- Full-time
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Profit sharing
- Disability insurance
Quick Apply
2d
Client Services Manager
Global Experience Specialists, LLC —Renton, WA
- From $65,000 a year
- Weekends as needed
- Remote
- Up to 50% travel
- Customer service
- Mid-level
- Health insurance
- Dental insurance
1d

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Guest Services Supv
Le Meridien Columbus, The Joseph —Columbus, OH
Must have a valid driver's license for the applicable state. Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e.,…
11d
GUEST SERVICES-CAP CITY GRANDVIEW
Cameron Mitchell Restaurants LLC —Columbus, OH
Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Answers guests' questions about the restaurant.
$12 - $22 an hour
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Part-Time Specialist, Hospitality & Resident Experience (Remote Opportunity Available)

Beam Living (A Blackstone Portfolio Company) -
Remote

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Job Details

Part-time
$23.50 an hour
2 days ago

Benefits

Paid parental leave
Paid holidays
Health insurance
Tuition reimbursement
Paid time off
Parental leave
Retirement plan

Qualifications

Resident conversation engagement
Phone communication
Greeting customers
Client inquiry handling
De-escalation techniques
Conflict de-escalation
Microsoft Dynamics 365
Analysis skills
Hospitality industry experience
Resident rapport building
Facilities maintenance customer service
Productivity software
Communication skills
Entry level
Microsoft Dynamics
Tenant complaint resolution

Full Job Description

Job Title: Part-time Resident Services Specialist (Fully Remote Opportunity Available)

FLSA Status: Non-Exempt, Hourly

Location: New York, NY

Worksite Status: Hybrid/Remote

We’re Beam Living, a multi-family residential property management company that elevates, oversees, and supports communities throughout New York City. A Blackstone-owned portfolio company, our goal is to create fulfilling places to work, live and grow. We believe in leaving people and places better than we found them, which is why the communities we own and operate are some of the most exciting, vibrant, and iconic in New York City.

We are a group of people who believe in making every day better than yesterday. We put people first because we know that’s how you create incredible communities. We are on a mission to make city life happier – want to join us?

As a Part-time Resident Services Specialist on the Resident Services team, you’ll be responsible for helping residents find solutions with excellent customer service.

What you will do:

Submit maintenance work orders, answer general inquiries, and be a calm and welcoming presence.
Be a friendly face that represents the company as a point person for all resident communication.
Serve as an example of excellent customer service, delivering on our core value to “Be a Good Neighbor”
Provide residents with solutions to their problems. We use a number of different applications (Microsoft Office, Microsoft Dynamics, Brivo) to address a wide variety of issues.
“Do The Right Thing” when helping a resident.
Handle resident inquiries through phone calls, emails, and cases.
Use de-escalating techniques to actively listen and respond to residents with.

What you should have:

A bold desire to get things done, making sure we are delivering on our promises.
Strong understanding of customer service. Hospitality experience is a plus.
An ability to follow processes that will deliver in a high volume, fast paced environment, without compromising work quality.
A love for doing what others won’t and solving very difficult problems.
A desire to grow and take on ever increasing responsibility.
The ability to connect with others to keep the team aligned and focused.
An analytical ability to collect and use information to solve complex problems.
The discipline and willingness to do what needs to be done.
Excellent problem-solving abilities and attention to detail
Strong communication and interpersonal skills
Ability to adapt to new technologies and learn quickly in a fast-paced environment

Doing any, or all of that, in a multi-family environment would be good too.

What we offer:.

We know that if we take care of our team, everything else will fall into place. We aren’t perfect, but we will try to set very clear expectations, always let you know where you stand, and do everything in our power to help you get where you want to go.

Base Salary: $23.50

Exact compensation may vary based on skills, experience & location.

Benefits: Beam provides a variety of benefits to team members, including health insurance coverage eligibly on your first day of work, retirement savings plan, paid parental leave, educational assistance, mental health resources, paid holidays and paid time off (PTO).

A few of the people you will work with:

Stephanie

Siobhan

Kaitlin

Ashely

Beam Living believes that diversity, equity, and inclusion among our teammates is critical to our success as a company. However, it is not enough to just BE diverse, diversity must be embraced! We want you to feel comfortable bringing your best self to work, which is why Beam Celebrates how diversity contributes to a welcoming inclusive environment where everyone belongs.

To further our commitment to fostering an environment that welcomes and embraces diversity, all employment decisions at Beam Living are based on individual qualifications, business needs and job requirements without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy, genetic information, marital status, amnesty, or status as a covered veteran or any other status protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Quick Apply

Refine Your Search

hospitality customer service jobs in remote

Part-Time Specialist, Hospitality & Resident Experience (Remote Opportunity Available)

Call Center Customer Service Representative (1st Shift)

Call Center Representative - Afternoon / Evening

Remote Hospitality Support Manager

Junior Guest Review Coordinator — (Remote) Puerto Rico ONLY

Account Manager – Hospitality Technology

Client Services Manager

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