Top 150 Junior tech Jobs in Remote

Software Implementation Specialist
PEX —Remote
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- Full-time
- Background check
- 1 year
- Communication skills
- Health savings account
- Health insurance
Quick Apply
7d
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Concept Plus —Remote
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Concept Plus —Remote
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14d

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Software Implementation Specialist

PEX -
Remote

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year
7 days ago

Benefits

Health savings account
Health insurance
Unlimited paid time off
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Client onboarding
Expense management
Managing clients in a customer support role
Schedule management
Attention to detail
Customer support
Time management

Full Job Description

IMPLEMENTATION SPECIALIST

SUMMARY

For over a decade, PEX has been on a steady march to build and evolve solutions that help small and medium-sized organizations manage payments-related activities more efficiently, nimbly, and competitively. PEX has evolved into a robust, secure SaaS solution with a deep suite of workforce spend management capabilities, advanced card controls, real-time visibility into card usage, and improved reconciliation processes. More importantly, we are providing a better, more effective solution for thousands of organizations and hundreds of thousands of people in the workforce. We work each day to find new ways we can help our community of customers operate more efficiently.

WHO YOU ARE:

The Implementation Specialist is one of the founding team members in our new Implementation team and will play a key role in accelerating new customers to go live on the PEX platform.

This is a junior, hands-on position focused on execution, learning, and building strong operational foundations. You will work directly with new customers to order cards, configure spend rules, fund accounts, and ensure they are able to start spending quickly and confidently. You will also help shape the future of our onboarding experience by documenting workflows, identifying friction points, and improving how we support customers at scale.

This role will work closely with our Customer Success team to support strategic accounts that require additional implementation and technical coordination. You will help remove adoption barriers, align stakeholders, and ensure complex setups are executed smoothly to drive long term growth and deeper product usage.

WHAT YOU WILL DO:

Support the end to end onboarding of new customers and help ensure a smooth and timely launch
Guide customers through platform setup including ordering cards, configuring spend controls, funding accounts, and preparing to transact
Track onboarding progress, timelines, and outstanding tasks across multiple customer implementations
Communicate clearly with customers through email, phone, and screen share sessions
Partner with Sales, Customer Success, Risk, and Support teams to remove obstacles and keep implementations on track
Become a subject matter expert on the PEX platform and best practices
Identify patterns, gaps, or recurring issues in onboarding and suggest improvements
Help document and refine processes, templates, and implementation playbooks

REQUIRED SKILLS & QUALIFICATION

1-3 years of experience in customer support, onboarding, operations, or ability to demonstrate success in a related role
Strong organizational and time management skills with the ability to manage multiple priorities
Excellent written and verbal communication skills
Strong operational discipline with high attention to detail and strong follow through
Comfortable learning new tools and systems quickly
Customer focused mindset with a desire to help clients succeedAbility to work effectively in a growing and evolving environment

PREFERRED SKILLS & QUALIFICATION

Experience in fintech, SaaS, or payments
Familiarity with corporate card programs or expense management tools
Experience using Salesforce or other CRM platforms
Experience with monday.com
Proficiency in Excel and Google Sheets

BENEFITS

Your Health: Full-spectrum medical, dental, and vision coverage.
Wellness: Classpass & Onepass
Your Time: Unlimited PTO so you never have to choose between work and life.
Your Space: 100% remote work flexibility
Your Future: Competitive 401(k) matching program

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Vision insurance

Work Location: Remote

Quick Apply

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