Top 1884 Lead qualification specialist Jobs in Remote

Lead ROI Medical Records Specialist - Remote (After Hours - Day Shift)
Sharecare —Remote
- Full-time
- Remote
- Writing skills
- HIPAA
- Mid-level
Lead Clinical Documentation Specialist
Ascension —Remote
- $96,208.99 - $134,109.89 a year
- Full-time
- Remote
- Management
- High school diploma or GED
- Mentoring
- Disability insurance
- Health insurance
Enrollment Specialist Team Lead
Thyme Care —Remote
- $72,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Supervising experience
- Paid time off
Quick Apply
Lead Organizational Development Specialist
Hyland Software —Remote
- Remote
- Team management
- Psychology
- Mentoring
Lead Specialist, Measurement
Pearson —Remote
- $130,000 - $170,000 a year
- Full-time
- Remote
- Computer Science
- System design
- Analysis skills
People Operations Specialist (100% Remote)
ClearCaptions, LLC —Remote
- $26 - $31 an hour
- Remote
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
3d
Lead Specialty Intake Patient Access Specialist - Remote
Optum —Mobile, AL
- $20 - $36 an hour
- Full-time
- Remote
- Pass drug screening
- Mid-level
- 3 years
- Health insurance
Quick Apply
2d
Lead Mission Support Specialist
U.S. Customs and Border Protection —Washington, DC
- $121,785 - $158,322 a year
- Online Application
- Remote
- Psychiatry
- English
- Office
- Paid holidays
- Health insurance
2d
Lead Generation Specialist
Remote
- $80,000 - $110,000 a year
- Weekends as needed
- Remote
- Research
- Mid-level
- Computer skills
Customer Enablement Specialist
mSupply —Remote
- $90,000 - $120,000 a year
- Marketing
- 5 years
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
13d
UN Women: Cash and Voucher Specialist, Home-Based, National Consultant, Retainer – 2 Positions
United Nations Development Programme (UNDP) —Remote
- Multiple hires
- Background check
- 5 years
- System design
5d
Managed Care Coordinator/Insurance Verification & Patient Estimates Specialist (PAS Resource Specialist)
Oregon Health & Science University —Remote
- $27.78 - $37.54 an hour
- 8 hour shift
- Remote
- Microsoft Word
- Medical office experience
- Mid-level
- Paid holidays
- Health insurance
11h
Facilities Specialist
Wealth Enhancement Group —Remote
- $79,200 - $110,900 a year
- Full-time
- Mid-level
- Travel
- Ability to sit for extended periods
- Profit sharing
- Paid parental leave
Lead Compliance Specialist, Medicaid - Remote
EmblemHealth —New York, NY
- $77,760 - $149,040 a year
- Remote
- Microsoft Excel
- Microsoft Outlook
- 5 years
UN Women: Cash and Voucher Specialist, Home-Based, International Consultant, Retainer – 2 Positions
United Nations Development Programme (UNDP) —Remote
- Multiple hires
- Background check
- 5 years
- System design
5d
Customer Success Specialist
InsCipher —Remote
- $23 - $26 an hour
- Full-time
- Remote
- Bachelor's degree
- Organizational skills
- 1 year
- Paid holidays
- Health insurance
Quick Apply
14d
Records Management Specialist - Federal
A P Ventures LLC —Remote
- From $100,000 a year
- Remote
- Background check
- PMP
- Mid-level
Quick Apply
Product Support Specialist II
CorVel Corporation —Remote
- $22.17 - $35.66 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Lead Specialist - NCR Triage
GE Vernova —Greenville, SC
- $93,500 - $155,900 a year
- Full-time
- Remote
- ERP systems
- Pass drug screening
- Mid-level
- Paid parental leave
- Paid holidays
Patient Support Specialist (9:30am -6pm PST)
Zócalo Health —Remote
- $26 - $29 an hour
- Full-time
- Remote
- Spanish
- HIPAA
- English
- Health insurance
- Dental insurance
14d

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lead qualification specialist jobs near remote

Lead ROI Medical Records Specialist - Remote (After Hours - Day Shift)

Sharecare -
Remote

Apply Now

Job Details

Full-time

Qualifications

Customer communication
Release of information request management
High school diploma or GED
Desktop applications
Productivity software

Full Job Description

Job Description:

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com.

After Hours Schedule:

Day Shift: Thursday-Monday 7a-3:30p EST

** This role includes working holidays.

Job Summary:
This position is responsible for processing all release of information (ROI) requests in a timely, efficient, and accurate manner while delivering exceptional customer service. The Associate must safeguard patient privacy at all times by ensuring that only authorized individuals access medical records, and that all information is released in accordance with the request, applicable authorization, company policies, and HIPAA regulations. This role also provides support to team members and management by serving as a subject matter expert, trainer, and escalation point. The Lead plays a key role in ensuring high-quality output and operational consistency by mentoring colleagues, assisting with work assignments, and monitoring quality and productivity metrics.

Essential Functions:

Processes ROI requests from facilities timely, accurately, and in accordance with established procedures and quality standards.
Validates requests and authorizations for medical record releases based on company policy and legal guidelines.
Performs quality checks to ensure accuracy, confidentiality, and correct billing of all released records.
Maintains equipment in excellent working condition.
Delivers outstanding customer service by being attentive, respectful, and responsive to client needs proactively identifying and resolving concerns.
Maintains a clean, professional appearance and complies with the company dress code.
Maintains up-to-date knowledge of applicable state laws and fee structures.
Works within assigned scope and is flexible in accepting additional assignments or account coverage during backlogs.
Complies with client site policies and procedures, including HIPAA, state/federal regulations, and labor laws.
Handles confidential information with integrity and professionalism while ensuring efficient, accurate record release.
Provides onboarding and training services for new employees.
Supports customer service by managing escalations and resolving issues.
Communicates regularly with supervisors and managers regarding quality, client concerns, or system issues.
Assists with administrative tasks such as queue management and work assignments.
Produce reports and metrics as requested.

Qualifications:

High School Diploma (GED) required; degree preferred
Minimum 3 years' ROI fulfillment experience with Sharecare HDS or 4 years of external ROI experience required
Advanced knowledge of multiple EMR platforms and ROI request types
Strong organizational and multitasking skills essential
Proficiency in Microsoft Office applications
Strong documentation, communication, and customer service skills
Demonstrated ability to manage time effectively and meet task deadlines
Willingness to learn programs and processes quickly
Self-motivated, dependable, and able to work independently or as part of a team
Proven ability to maintain productivity, utilization, and quality performance standards
Strong interpersonal and problem-solving skills
Serve as the Subject Matter Expert (SME) for assigned customer accounts, demonstrating strong skills in documentation, communication, and organization
Demonstrates strong leadership abilities
Ability to assist with onboarding and training of new employees
Ability to monitor production, utilization, and quality of employees
Ability to assist with adhering to customer SLAs, including turnaround time (TAT)

Physical Requirements:

Ability to sit or stand for extended periods
Physical ability to lift and carry up to 25 lbs.
Manual dexterity is sufficient for long periods typing, writing, and handling documents
Visual acuity to read documents and use a computer monitor
Clear speaking and hearing ability for communication
Adequate Hand-eye coordination and sensory abilities for job-related tasks

Information Governance Accountabilities:

Understand the organization's information governance program and the role's responsibilities
Participate in required education and compliance training

HIPAA/ Compliance:

Maintain the confidentiality of patient and client information
Comply with HIPAA standards and all relevant corporate integrity and security obligations
Report any unethical, fraudulent, or illegal behavior
Maintain current HIPAA certification annually

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Apply Now

Refine Your Search

lead qualification specialist jobs in remote

Lead ROI Medical Records Specialist - Remote (After Hours - Day Shift)

Lead Clinical Documentation Specialist

Enrollment Specialist Team Lead

Lead Organizational Development Specialist

Lead Specialist, Measurement

People Operations Specialist (100% Remote)

Lead Specialty Intake Patient Access Specialist - Remote

Lead Mission Support Specialist

Lead Generation Specialist

Customer Enablement Specialist

UN Women: Cash and Voucher Specialist, Home-Based, National Consultant, Retainer – 2 Positions

Managed Care Coordinator/Insurance Verification & Patient Estimates Specialist (PAS Resource Specialist)

Facilities Specialist

Lead Compliance Specialist, Medicaid - Remote

UN Women: Cash and Voucher Specialist, Home-Based, International Consultant, Retainer – 2 Positions

Customer Success Specialist

Records Management Specialist - Federal

Product Support Specialist II

Lead Specialist - NCR Triage

Patient Support Specialist (9:30am -6pm PST)

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