Top 202 Live chat specialist Jobs in Remote

Admissions Specialist
Within Health Provider Services —Remote
- $26 - $32 an hour
- Weekends as needed
- Remote
- Marketing
- Computer literacy
- Bachelor's degree
- Health insurance
Quick Apply
5d
Remote E-Commerce Customer Support & Data Entry Specialist
Brace Direct —Remote
- $14 - $16 an hour
- Full-time
- Remote
- Research
- Organizational skills
- Communication skills
- Work from home
Quick Apply
12h
Product Support Specialist
Dutchie —Remote
- $24.04 an hour
- Weekends as needed
- Remote
- Google Workspace
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
13d
Customer Support Specialist - Policy
Lexipol LLC —Remote
- $24 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- US work authorization
- 401(k)
- Tuition reimbursement
10d
Customer Support Specialist
Propelus —Remote
- $18 - $22 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
- Health savings account
- Health insurance
12d
Customer Support Specialist
1stdibs.com —New York, NY
- $24.50 - $27.00 an hour
- Remote
- Spanish
- 1 year
- Communication skills
- Commuter assistance
- Paid parental leave
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Customer Support Specialist (Website - CE)
Clubessential —Remote
- $0 a year
- Full-time
- Remote
- Mid-level
- SQL
- Communication skills
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Customer Support Specialist, Shopbop
Bop LLC - A95 —Remote
- $19 an hour
- Weekends as needed
- Remote
- Computer literacy
- Basic math
- Mid-level
5d
Associate Customer Experience Specialist
First Advantage —Remote
- $18 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Computer literacy
- Employee stock purchase plan
- Paid holidays
Customer Support Specialist
InfoTrack US —Washington, DC
- $40,160 - $60,000 a year
- Full-time
- Remote
- Fair chance
- Communication skills
- Entry level
- AD&D insurance
- Paid holidays
Quick Apply
Support & Service Enablement Specialist
GridPoint —Remote
- $21 - $23 an hour
- Remote
- Mid-level
- High school diploma or GED
- AWS
Quick Apply
14d
Member Advocate- Support Specialist
NOCD —Remote
- Weekends as needed
- Remote
- HIPAA
- Project management
- Bachelor's degree
- Paid parental leave
- Health insurance
Quick Apply
Customer Support Specialist
Granum —Atlanta, GA
- $55,000 - $65,000 a year
- Remote
- Research
- Bachelor's degree
- US work authorization
- Health savings account
- Paid holidays
7d
Patient Experience Representative
Getlabs —Remote
- $17 an hour
- Full-time
- Remote
- Mid-level
- 2 years
- Health insurance
- Dental insurance
Quick Apply
Member Success Specialist (Virtual, Full-time)
WEALTHCOUNSEL LLC —Remote
- $60,000 - $63,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Travel
- Paid parental leave
- Paid holidays
Dispatch Specialist
Cable ONE —Remote
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Pass drug screening
- Paid holidays
- Health insurance
Customer Service Associate (USA)
Freightos —Remote
- $50,000 a year
- 8 hour shift
- Project management
- APIs
- 1 year
- Paid holidays
- Health insurance
Quick Apply
Customer Retention Specialist (Tier 1)
Retention Express —Remote
- $0 a year
- Full-time
- Remote
- Spanish
- English
- Communication skills
Quick Apply
Support Specialist
SimplePractice —Los Angeles, CA
- $46,000 - $48,000 a year
- Overtime
- Remote
- Google Workspace
- Bachelor's degree
- Computer skills
- Paid parental leave
- Paid holidays
Travel Support Specialist
Rippling —Remote
- $22.19 - $23.49 an hour
- Full-time
- Remote
- English
- Mid-level
- Organizational skills
10d

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Admissions Specialist

Within Health Provider Services
Remote

Quick Apply

Job Details

Full-time
$26 - $32 an hour
5 days ago

Benefits

Health insurance

Qualifications

Computer operation
Phone communication
Maintaining patient confidentiality
iOS
Desktop applications
macOS
Computer skills
Video conferences (communication methods)
Mobile devices

Full Job Description

Who We Are

Within Health is revolutionizing eating disorder treatment through our innovative telehealth platform. We provide remote clinical services at the Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP) levels of care. Our mission is to transform lives by increasing access to quality eating disorder treatment, improving patient outcomes, and fostering healing in a compassionate, stigma-free environment. We combine clinical expertise with cutting-edge technology to address the complex needs of individuals with eating disorders, creating a future where effective treatment is accessible to all who need it.

Our Culture

Within is a purpose-driven physician-led healthcare organization committed to innovation, compassion, and integrity. We bring together clinicians, technologists, and eating disorder professionals to transform lives through exceptional care. In 2025 and 2026, we were named one of Forbes’ Top Startup Employers in the U.S, a recognition based on performance and reputation.

The Role

The Admissions Specialist is the first point of contact for clients seeking eating disorders treatment from Within Health, as well as those seeking program information for their loved ones and providers seeking treatment for their patients. The Admissions Specialist strives to convert inquiry calls to admissions by building a rapport with the individual, family and/or loved ones as well as assessing the level of care needed. The Admissions Specialist manages the administrative elements of the intake process, allowing clients to focus on recovery.

What You'll Do

Answers incoming phone calls for eating disorders treatment inquiries and returns calls in a timely manner.
Collects identification, referral and insurance information and assesses treatment eligibility based on admissions criteria, clinical presentation and insurance policies.
Maintains updated knowledge on programming and demonstrates ability to highlight program features specific to caller’s needs.
Manages active leads and opportunities in the database system.
Maintains communications with individuals or families, sometimes after typical business hours and on weekends and enters detailed documentation for all calls.
Manages referral responsibilities to other treatment programs when appropriate.
Responsible for obtaining records from outside professionals (i.e., referring physicians, hospitals, labs, and treatment facilities).
Assists with running verification of insurance benefits.
Clearly and directly explains insurance coverage and payment options to families and/or providers. Negotiate payment arrangements if needed.
Conducts clinical intake assessments with potential clients and their families.
Completes bio- psycho-social assessments
Works with team in collaboration of medical clearance
Assures thorough communication with all relevant referents
Interfaces with clinical team to assure relevant clinical information is passed onto the inbound clinical team
Communicates with treatment team members to obtain clearance for admission.
Ensures that all intake forms are completed and signed upon admission.
Collaborates with the treatment team to schedule admissions.
Collects initial payments for treatment per the financial agreement.
Other duties assigned by the supervisor.

Qualifications

Bachelor’s degree in a human services field, communications or marketing is preferred; not required.
Minimum of 2 years’ experience in mental/behavioral health program admissions experience required; eating disorders program experience preferred.
Experience with insurance terminology and the insurance verification process strongly preferred.
Experience working with client tracking systems (i.e., Salesforce CRM).
The Admissions Specialist must be responsible, compassionate, empathic and genuine.
Must be detail-oriented and conscientious and demonstrate sound judgment and strong interpersonal skills.

Competencies

Must be comfortable working directly with mental health populations.
Must be an intuitive, active listener.
Clear and concise verbal and written communication skills.
Must maintain confidentiality.
Must have the ability to work independently.
The ability to work as a cohesive team member, to manage calls, documentation and communicate the status of cases in order to assist families and clients.
Ability to effectively utilize computers, various software programs and cell phone technologies.

Physical & Environmental Requirements

Must have reliable internet connection.
Must be comfortable operating a computer and smart-phone and navigate applications within macOS and iOS.
Must be comfortable communicating with colleagues via chat, telephone, and video calls.
Must be able to sit for the majority of the shift.
This is a work-from-home position. Work should be performed in a private, quiet space with minimal background noise.

What We Offer

Competitive compensation package including salary commensurate with experience
Remote work flexibility with a results-driven culture
Comprehensive health benefits that reflect our commitment to wellbeing
The chance to directly transform lives and makes treatment accessible
Collaborative and innovative work environment with a team passionate about our mission
Professional development opportunities and support for continued growth

The pay range for this role is:
26 - 32 USD per hour(Remote (United States))

Quick Apply

Refine Your Search

live chat specialist jobs in remote

Admissions Specialist

Remote E-Commerce Customer Support & Data Entry Specialist

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