Top 394 loyalty retention Jobs in remote

National Placement Director
The Baldwin Group —Remote
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 11+ years
Dealer Success Representative
DigniFi —Remote
- $26.70 - $28.25 an hour
- Full-time
- Mid-level
- Microsoft Office
- In-person
- Paid parental leave
- Paid holidays
Quick Apply
Customer Service Manager
Analyte Health —Remote
- $60,000 a year
- Full-time
- Remote
- Google Workspace
- Mid-level
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
Client Services Specialist PART TIME
Slate Aviation —Remote
- $25 - $32 an hour
- Part-time
- Remote
- Hospitality
- Customer service
- Computer literacy
- 401(k)
- 401(k) matching
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11h
Customer Success Associate - SMB
Omada Health —Remote
- $94,800 - $117,750 a year
- Remote
- Mid-level
- Bachelor's degree
- Conflict management
- Dental insurance
- 401(k)
Quick Apply
Client Success Representative
Teesnap —Remote
- $60,000 - $65,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- 401(k)
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Account Manager
Wheel —Remote
- $120,000 - $150,000 a year
- Full-time
- Remote
- Marketing
- Data analysis skills
- Mid-level
- Disability insurance
- Health insurance
9d
COO | Poppy & Peonies
Bloom —Remote
- $250,000 - $350,000 a year
- Email
- Remote
- 8 years
- Analysis skills
- Mentoring
- Health insurance
Customer Success Manager
ABB OPTICAL Group —Remote
- $51,000 - $68,000 a year
- Marketing
- Bachelor of Science
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Relationship Manager (Remote)
Nurp —Remote
- $70,000 - $117,500 a year
- Remote
- Mid-level
- Finance
- Bachelor's degree
- Health insurance
- Dental insurance
Member Advocate Specialist-Seasonal
eHealth —Remote
- Extended hours
- Computer literacy
- Computer skills
- Communication skills
Personal Lines Retention Specialist--Part Time
Thrive Insurance Inc —Remote
- $35,000 - $40,000 a year
- Part-time
- Mid-level
- Analysis skills
Customer Experience (CX)Manager
CADEX —Remote
- $65,000 - $75,000 a year
- Full-time
- Remote
- English
- Microsoft Office
- High school diploma or GED
Quick Apply
3d
Senior Customer Success Manager
Postscript —Remote
- $100,000 - $117,000 a year
- Remote
- Senior level
- Communication skills
- Health insurance
- Dental insurance
Customer Relationship Manager
A+ Executive Cleaning —Remote
- $29.70 - $36.80 an hour
- Part-time
- English
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
13d
Member Success Specialist (Virtual, Full-time)
WEALTHCOUNSEL LLC —Remote
- $60,000 - $63,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Travel
- Paid parental leave
- Paid holidays
7d
Customer Success Manager
Espresa —Remote
- Remote
- Bachelor's degree
- APIs
- Fair chance
- Health insurance
- Paid time off
Quick Apply
DTC eCommerce Manager
Revolution Dancewear —Remote
- $90,000 - $120,000 a year
- Remote
- Merchandising
- Mid-level
- Office
- Paid holidays
- Disability insurance
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2d
Contract Customer Success Specialist
Activated Scale —Remote
- $6,500 a month
- Full-time
- Remote
- Mid-level
- Financial services
Manager, Email & SMS
Tanger Outlets —Remote
- $78,000 - $110,000 a year
- Online Application
- Background check
- Marketing
- Mid-level
- Wellness program
- Paid holidays

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loyalty retention jobs near remote

National Placement Director

The Baldwin Group -
Remote

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Job Details

Full-time

Qualifications

Stakeholder engagement
Staff supervision
Microsoft Excel
Insurance agencies
Microsoft Outlook
Bachelor's degree
Industry trends
Industry knowledge of financial regulations
Business management
Technical Proficiency
Senior leadership

Full Job Description

The National Director is responsible for developing the national strategy in support of Client Experience, Operations and Go to Market Strategy to support regional execution across the designated business segment or operating group.

POSITION SUMMARY:

PRIMARY RESPONSIBILITIES:

In conjunction with the President and other senior leaders, develop the National Go to Market Strategy, with fully supporting national resources for regional execution
Partners with the Sales to foster a sales culture and to provide world class sales enablement to create an environment where advisors have the necessary support to sell new business. Leads new business support with Sales Leaders and Advisors, with a focus on largest, most complex clients
Establishes performance expectations for focus area with accountability measures
Establishes workflows for national and regional engagement of value-add resources in support of new and renewal business.
With Marketing, creates consistent set of client-facing documents and ensures appropriate usage within brand guidelines.
Establishes national expectations by role within CRMG, defining the expectation of performance, and creates visibility for regional reporting.
Develops national framework for regional execution of talent cultivation strategy
Maintains deep insurance company partner relationships at all levels
Works with leaders to drive regional State of the Client execution, including engaging on identified at-risk clients to ensure value proposition execution and retention implements framework for regional execution of Peace of Mind Timeline and Client Stewardship Effectively recruits, coaches, mentors, manages, and assists in the professional development of team members to develop bench strength.
Builds and sustains a high-performance culture through attracting, developing, and retaining a highly motivated and effective team. Inspires loyalty and commitment necessary to maintain motivated, productive, and competent colleagues.
Responsible for executing national compensation and T&E within budget.
Establishes and maintains national NPS strategy with regional execution
Represent Baldwin at national events and supports regions in efforts to recruit world class talent.
Create and foster collaboration among colleagues across different teams to continuously hone our edge
Responsible for creating and supporting a culture that is aligned with our Azimuth and supports our stakeholders.

MANAGEMENT AND SUPERVISORY SCOPE:

Effectively recruits, coaches, mentors, manages and assists in the professional development of team members to develop bench strength.
Builds and sustains a high-performance culture through attracting, developing, and retaining a highly motivated and effective team. Inspires loyalty and commitment necessary to maintain motivated, productive, and competent colleagues.

FINANCIAL AND BUDGET ACCOUNTABILITY:

EDUCATION AND EXPERIENCE REQUIREMENTS:

Education: Bachelor’s degree in Business Administration, Risk Management, Finance, or related field required. Graduate/Advanced Degree (Master’s JD, Ph.D, Etc.) preferred
Experience (years and type of experience): At least 12 years of experience in insurance placement, underwriting, or brokerage with a significant portion of it in a leadership role. 15+ years experience preferred.
Strong understanding of various insurance products, industry regulations, market trends, and the competitive landscape
Certification(s): CPCU, ARM, CIC preferred
License(s): Maintains all licenses as required by the State Department of Insurance

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Excellent negotiation, decision-making, and strategic thinking skills
Superior communication skills and the ability to build and maintain relationships with stakeholders at all levels
Proven track record in managing large teams spread across different locations
Demonstrated ability to build relationships as a servant leader
Experience executing strategies in a de-centralized environment
Strong ability to lead through influence, problem solve, and negotiate.
Ability to cast a strategic vision for others to follow.

TECHNICAL, COMPUTER, AND SYSTEM-SPECIFIC SKILLS REQUIRED:

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Ability to learn any other appropriate program or software system used by the firm as necessary

OTHER REQUIREMENTS:

Frequent travel is required (75% or greater)

SPECIAL WORKING CONDITIONS:

Fast paced multi-tasking environment

IMPORTANT NOTICE:

This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodations to applicants and colleagues who need them for medical or religious reasons.

EEOC (STATEMENT):

The Baldwin Group is an equal employment opportunity firm and strives to comply with all laws prohibiting discrimination based on race, color, religion, age, sex (including sexual orientation and gender identity), national origin or ancestry, disability, military status, marital status, and any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the firm are prohibited from engaging in this conduct.

The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

Apply Now

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loyalty retention jobs in remote

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Dealer Success Representative

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