Top 687 Manager of fleet operations Jobs in Remote

Customer Service Operations Manager
HONK —Remote
- $60,000 - $100,000 a year
- Full-time
- Remote
- Google Workspace
- 5 years
- Analysis skills
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Director of Operations (Fleet Maintenance)
Amerit Fleet Solutions —Remote
- $130,000 - $150,000 a year
- Full-time
- Up to 50% travel
- Office
- Travel
- Disability insurance
- Health insurance
5d
Area Warehouse Manager
Campbell Soup Company —Remote
- $94,600 - $130,000 a year
- Full-time
- Oracle
- Customer service
- Analysis skills
- AD&D insurance
- Paid holidays
4d
Manager of International Operations & Service
Everest Fuel —Remote
- Mid-level
- 3 years
- Experience equivalent to degree accepted
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Fleet Maintenance Manager
Amerit Fleet Solutions —Concord, CA
- $85,000 - $110,000 a year
- Online Application
- Remote
- Mechanic experience
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Experienced Dredge Tugboat Captain
Confidential —Remote
- $750 - $1,100 a day
- Full-time
- Ability to climb stairs
- Mentoring
- Organizational skills
- Health savings account
- AD&D insurance
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12d
Regional Sales Manager - Hydraulic/Pneumatic Mobile Equipment
Ingersoll Rand —Warminster, PA
- $85,900 - $200,400 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
1d
Fleet Asset Administrator
Triage-Partners —Remote
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
11d
Customer Success Manager
Routeware, Inc. —Remote
- $70,000 - $80,000 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Paid parental leave
- Health savings account
Quick Apply
Location Manager
Zūm —Remote
- $145,000 - $150,000 a year
- Full-time
- Remote
- Customer service
- Children
- Recruiting
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Operations Support Manager
EthosEnergy Group —Remote
- Full-time
- Remote
- Engineering
- Ability to lift 50 pounds
- Travel
- Paid parental leave
- Paid holidays
Vice President of Studio Operations
[solidcore] —Remote
- Full-time
- Remote
- Up to 50% travel
- Travel
- Senior level
- Dental insurance
- Paid time off
Quick Apply
010157 - National Transportation Compliance Clerk - Transportation Safety
LAZ Parking California, LLC —Remote
- $66,000 - $73,000 a year
- Full-time
- Remote
- Microsoft Word
- Writing skills
- Mid-level
Quick Apply
Senior Technical Product Manager, Fleet Ops
AeroVect —Remote
- $150,000 - $180,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
EHS Client Manager
Amerit Fleet Solutions —Remote
- $115,000 - $140,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Continuous improvement
- Paid holidays
- Disability insurance
4d
Fleet Manager Product Manager
Airspace —Carlsbad, CA
- $120,000 - $150,000 a year
- Remote
- Computer Science
- Bachelor's degree
- Product management
- Dental insurance
- Paid time off
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Director, People Integration & Enablement
Amerit Fleet Solutions —Remote
- $175,000 - $215,000 a year
- Full-time
- Continuous improvement
- Senior level
- Communication skills
- Disability insurance
- Health insurance
Maintenance Technical Specialist (Fleet)
WeDriveU —Remote
- $100,000 - $120,000 a year
- Full-time
- Remote
- 3 years
- Continuous improvement
- Travel
- Commuter assistance
- Paid holidays
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14d
IT Manager (Remote, Part-time)
Field Materials —Remote
- Choose your own hours
- Remote
- Google Workspace
- Mid-level
- Scripting
Enterprise Customer Success Manager
UVeye —Remote
- $115,000 - $130,000 a year
- Full-time
- Computer science
- Computer Science
- Dealership
- Paid holidays
- Health insurance
Quick Apply

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manager of fleet operations jobs near remote

Customer Service Operations Manager

HONK -
Remote

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Job Details

Full-time
$60,000 - $100,000 a year

Qualifications

Productivity software

Full Job Description

Honk is a technology-driven roadside assistance platform that connects enterprise customers (insurance carriers, auto clubs, warranty companies, and fleet operators) with a nationwide network of independent service providers. We have a simple, yet challenging, goal to ensure every motorist gets the help they need in a timely fashion

We don’t own trucks, but we have built the marketplace, the dispatch engine, and the technology infrastructure that makes it work. We’re PE-backed, scaling fast, and aggressively investing in automation and AI to widen the gap between legacy operators and us, still running on phone trees and spreadsheets.

The Role

The Customer Service Operations Manager leads a team of Operations Supervisors and specialists responsible for delivering exceptional roadside assistance experiences at scale. This role is accountable for frontline and escalation team performance, service quality, customer satisfaction, and operational efficiency.

You will partner closely with Operations, Workforce Management, Training, Product, Technology, and Leadership teams to improve processes, solve complex service challenges, and ensure customers receive timely, empathetic support when they need it most.

You Will:

Lead from the front and support the team during periods of high demand
Lead and develop a team of Operations Supervisors across frontline and escalation functions.
Own performance against key operational metrics, including service levels, quality, customer satisfaction, and productivity.
Provide leadership and guidance for complex customer and service provider escalations.
Partner with Workforce Management, Training, Product, and Engineering teams to improve operational performance and customer outcomes.
Analyze operational data and trends to identify opportunities for improvement and drive corrective action.
Develop and implement process improvements that enhance efficiency, scalability, and service quality.
Conduct regular performance reviews, coaching, and development discussions with direct reports.
Communicate operational performance, risks, and recommendations to senior leadership.
Lead operational response during service disruptions, severe weather events, and other high-impact incidents.
Foster a culture of accountability, collaboration, and continuous improvement while supporting the team wherever needed.

What You Bring

5+ years of leadership experience in a customer service, contact center, or operations environment.
Experience leading supervisors and developing high-performing customer-facing teams.
A customer-first mindset with a passion for delivering exceptional service, especially during complex or escalated situations.
Strong analytical and problem-solving skills with the ability to use data to drive decisions and improve performance.
Proven ability to identify operational challenges, implement process improvements, and drive measurable results.
Calm under pressure and able to make sound decisions in a fast-paced, rapidly changing environment.
Strong interpersonal skills with the ability to influence, coach, and collaborate across all levels of the organization.
Proficiency with Google Workspace and contact center technologies.
Experience with workforce management, quality assurance, performance management, and customer experience metrics preferred.
Experience in roadside assistance, insurance, transportation, logistics, or other service-based industries preferred.

The pay for this position is based on a number of factors, including market location, and may vary depending on job-related knowledge, skills, and experience. HONK is a total compensation company. Dependent on the position offered, commission and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

At HONK, we're a community of diverse and passionate individuals who believe in the power of remote work and the strength of inclusivity. As a remote-first company, we embrace the boundless possibilities of collaboration and flexibility, allowing our team members to thrive from anywhere in the US.

HONK is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions at HONK are based on merit, qualifications, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

manager of fleet operations jobs in remote

Customer Service Operations Manager

Director of Operations (Fleet Maintenance)

Area Warehouse Manager

Manager of International Operations & Service

Fleet Maintenance Manager

Experienced Dredge Tugboat Captain

Regional Sales Manager - Hydraulic/Pneumatic Mobile Equipment

Fleet Asset Administrator

Customer Success Manager

Location Manager

Operations Support Manager

Vice President of Studio Operations

010157 - National Transportation Compliance Clerk - Transportation Safety

Senior Technical Product Manager, Fleet Ops

EHS Client Manager

Fleet Manager Product Manager

Director, People Integration & Enablement

Maintenance Technical Specialist (Fleet)

IT Manager (Remote, Part-time)

Enterprise Customer Success Manager

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