Top 950 Mobile device support Jobs in Remote

Mobile Device Support Specialist
Ceresti Health —Remote
- $20 - $22 an hour
- Full-time
- Remote
- Mid-level
- Older adults
- Communication skills
Quick Apply
10d
Associate Service Desk Technician – Tier I (SCA 8:00 am-4:30 pm ETMon - Fri/Remote)
Govcio LLC —Remote
- $45,000 - $47,500 a year
- Full-time
- Remote
- Military
- Windows
- High school diploma or GED
7d
Tier I Customer Support Representatives (REMOTE)
Koniag Government Services —Remote
- Full-time
- Remote
- Bilingual
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Remote -Technology Tech & Sales Support
Teleperformance —Remote
- Full-time
- Remote
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
11d
United States History and Government High School Field Test Remote Scorer
Reach Educational Services —Remote
- $15 an hour
- Temporary
- Remote
- High school
- Computer literacy
- Teaching Certification
- Paid training
Quick Apply
10d
Desktop Support Technician I
Empower AI Inc. —Remote
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- High school diploma or GED
Technical Support Associate - PH
Compass Experience Labs —Remote
- Full-time
- Remote
- Mid-level
- Communication skills
Quick Apply
IT Specialist (Tier 1)
Zap Solutions Europe —Remote
- $61,000 - $79,500 a year
- Remote
- Google Workspace
- High school
- Communication skills
- Disability insurance
- Dental insurance
11d
SaaS Support Specialist II
Inseego —Remote
- $0 a year
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- 2 years
Quick Apply
Implementation Specialist
ElephantHop —Denver, CO
- $75,000 - $85,000 a year
- Full-time
- Remote
- Background check
- Mid-level
- 2 years
- Health insurance
- Paid time off
Quick Apply
Senior Developer
BuildingReports.com —Remote
- From $100,000 a year
- Full-time
- Remote
- Background check
- Computer Science
- System design
- Health savings account
- Health insurance
Quick Apply
Sr. Business Development Manager (SBDM)
INFINITI HR —Remote
- $70,000 - $80,000 a year
- Full-time
- Remote
- Background check
- 5 years
- Windows
- Health insurance
- Dental insurance
Quick Apply
Program Manager – Translation & Program Execution (Remote NC)
Eastridge Workforce Solutions —Raleigh, NC
- $110 - $118 an hour
- Full-time
- Remote
- 7 years
- Organizational skills
- Fair chance
Quick Apply
3d
Latvian Interpreter
LanguageLine Solutions —Remote
- $18 - $21 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Pass drug screening
- Paid training
- AD&D insurance
Fuzhou Interpreter
LanguageLine Solutions —Remote
- $23 - $25 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Pass drug screening
- Paid training
- AD&D insurance
Director, PDS Projects
US AMR-Jones Lang LaSalle Americas, Inc. —Charlotte, NC
- $110,000 - $140,000 a year
- Online Application
- Remote
- Background check
- Master's degree
- HVAC
- Paid parental leave
- Paid holidays
Quick Apply
6d
Fukienese Interpreter
LanguageLine Solutions —Remote
- $23 - $25 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Pass drug screening
- Paid training
- AD&D insurance
Senior Mechanical Commissioning Engineer (REMOTE)
US AMR-Jones Lang LaSalle Americas, Inc. —Denver, CO
- $140,000 - $160,000 a year
- Online Application
- Remote
- Background check
- 7 years
- Up to 50% travel
- Paid parental leave
- Paid holidays
Quick Apply
Senior Applied Scientist, Rich Media Experiences
Zillow —Oregon
- $152,900 - $257,100 a year
- Full-time
- Remote
- 5 years
- Mentoring
- Fair chance
Territory Manager, Interventional Pain - Alabama (Birmingham, Mobile)
Avanos Medical —Alabama
- $70,000 - $130,000 a year
- Weekends as needed
- Remote
- Marketing
- Hospital
- 5 years
- Health insurance
- 401(k) matching
11d

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mobile device support jobs near remote

Mobile Device Support Specialist

Ceresti Health
Remote

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Job Details

Full-time
$20 - $22 an hour
10 days ago

Qualifications

Smartphone (troubleshooting support)
Phone communication
Hardware maintenance
Operating system updates
Mid-level
Incident Escalation
Software installation
User training (technical support)
Pattern recognition
Desktop (troubleshooting support)
Hardware configuration
Resolving technical support tickets
Software documentation
Customer support
Application Maintenance
Video conferences (communication methods)
Escalation handling
Communication skills
Peripheral hardware support
Mobile devices

Full Job Description

Role Summary

The Mobile Device Support Specialist serves as the primary point of contact for caregivers using Ceresti-provided tablets and the smartphone application. This role combines caregiver onboarding, tablet start and smartphone app guidance, and hands-on technical support to ensure caregivers can confidently use their device to access Ceresti services without frustration or delay.

This position plays a critical role in delivering a positive caregiver experience by blending empathy, clear communication, and practical technology troubleshooting.

Key Responsibilities

Caregiver Onboarding & Tablet Starts

Conduct tablet start sessions with caregivers via phone or video.
Scheduling tablet and application trainings to troubleshoot technical difficulties
Guide caregivers through powering on the tablet, connecting to the Internet (e.g., Wi-Fi), and completing initial device setup.
Walk caregivers through installed applications and core tablet functionality.
Confirm caregiver understanding and readiness before closing tablet start sessions.
Provide patient, empathetic, and easy-to-understand guidance to caregivers with varying levels of technology comfort.

Technical Support & Troubleshooting

Serve as frontline technical support for tablet hardware, software, and connectivity issues and smartphone application issues.
Troubleshoot application issues, operating system updates, login problems, and SD card functionality.
Perform device resets, reconfigurations, and basic repairs within defined protocols.
Determine when device replacement or escalation is required and coordinate next steps.
Identify recurring technical issues and communicate trends to operations and technology teams to support continuous improvement.

Documentation & Systems

Accurately document tablet starts, support interactions, issues, and resolutions in internal systems.
Maintain device status, configuration notes, and troubleshooting outcomes.
Follow standardized workflows to ensure data accuracy, continuity, and compliance.

Technology & Systems Proficiency

Comfortable setting up, configuring, and supporting tablets and mobile devices.
Experience installing, validating, and updating software and applications.
Ability to manage SD cards, file structures, and basic device configuration.
Confident navigating multiple systems while maintaining strong attention to detail.
Able to learn new tools and processes quickly as technology evolves.

Required Qualifications

Experience in customer support, onboarding, help desk, or technical support roles.
Strong communication skills with the ability to explain technical concepts in simple, caregiver-friendly language.
High empathy and patience when supporting caregivers and older adults.
Comfortable performing hands-on technical tasks and troubleshooting.
Experience supporting tablets, mobile devices, or similar technology preferred.

What Success Looks Like

Caregivers feel confident and supported using their tablet after initial onboarding.
Technical issues are resolved efficiently with minimal escalation.
Tablet starts and support interactions are documented accurately and consistently.
Device and software issues decrease over time through pattern recognition and feedback.

‍

#INDCER2026

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Refine Your Search

mobile device support jobs in remote

Mobile Device Support Specialist

Associate Service Desk Technician – Tier I (SCA 8:00 am-4:30 pm ETMon - Fri/Remote)

Tier I Customer Support Representatives (REMOTE)

Remote -Technology Tech & Sales Support

United States History and Government High School Field Test Remote Scorer

Desktop Support Technician I

Technical Support Associate - PH

IT Specialist (Tier 1)

SaaS Support Specialist II

Implementation Specialist

Senior Developer

Sr. Business Development Manager (SBDM)

Program Manager – Translation & Program Execution (Remote NC)

Latvian Interpreter

Fuzhou Interpreter

Director, PDS Projects

Fukienese Interpreter

Senior Mechanical Commissioning Engineer (REMOTE)

Senior Applied Scientist, Rich Media Experiences

Territory Manager, Interventional Pain - Alabama (Birmingham, Mobile)

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