Top 193 Network support analyst/engineer Jobs in Remote

Journeyman Network Operations Center (NOC) Analyst
CPMC LLC —Remote
- Full-time
- Remote
- Mid-level
- Office
- Windows
Network Engineer III
First Citizens Bank —Raleigh, NC
- $143,223 - $189,091 a year
- Full-time
- Remote
- Research
- Mid-level
- Bachelor's degree
Data Analyst (Network Security)
Noblis —Washington, DC
- $59,200 - $112,150 a year
- Full-time
- Remote
- Computer Science
- Master's degree
- High school diploma or GED
- Health insurance
- Tuition reimbursement
11d
Security Engineer
Ziply Fiber —Remote
- $97,900 - $153,800 a year
- Remote
- Azure
- Customer service
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Cybersecurity Engineer
Teal —Remote
- $100,000 - $120,000 a year
- Full-time
- Remote
- 5 years
- Senior level
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Blockchain Analyst (US)
Inca Digital, Inc. —Remote
- Remote
- Background check
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
AI Automation & Workflow Analyst
WorldVia —Atlanta, GA
- $90,000 - $110,000 a year
- Full-time
- Remote
- English
- Mid-level
- Continuous improvement
- Paid holidays
- Disability insurance
Quick Apply
Remote Service Desk Analyst or IT Technical Support Analyst
eSudo Technology Solutions —San Jose, CA
- Full-time
- Remote
- Mid-level
- Windows
- Analysis skills
- Paid holidays
- Tuition reimbursement
Cybersecurity Engineer
Amentum —Remote
- $100,000 - $140,000 a year
- Full-time
- Hybrid work
- Azure
- 6 years
- Computer Science
- Employee stock purchase plan
- Paid holidays
Information System Security Compliance Analyst (Multiple Levels)
Noblis —Washington, DC
- $78,900 - $180,525 a year
- Full-time
- Remote
- 18 years or older
- Microsoft Excel
- 6 years
- Health insurance
- Tuition reimbursement
11d
System Administrator
Concept Plus —Remote
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Information Security Analyst
MassMutual —Remote
- $137,800 - $180,800 a year
- Remote
- Azure
- Windows
- AWS
- Commuter assistance
- Paid holidays
Senior Investigative Analyst (Fraud Analytics & Investigative Support)
Praescient Analytics —Fairfax, VA
- Online Application
- Remote
- 3 years
- SQL
- Analysis skills
- Paid holidays
- Tuition reimbursement
Quick Apply
10d
Network Engineer
Harmony —Palo Alto, CA
- Urgently hiring
- Remote
- Writing skills
- Mid-level
- Office
Senior Data Engineer / Analyst
NewtonX —Remote
- $180,000 - $220,000 a year
- Full-time
- Remote
- Mid-level
- SQL
- Python
- Paid holidays
- Health insurance
Network Solutions Engineer
Netceed —Remote
- Weekends as needed
- Up to 50% travel
- 5 years
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Senior SOC Analyst - Weekends
World Wide Technology Holding, LLC —Remote
- $130,000 - $135,000 a year
- Weekends as needed
- Remote
- Computer Science
- Research
- Mid-level
- Profit sharing
- Wellness program
6d
Client Support Analyst II
LayerCake Technologies —Phoenix, AZ
- On call
- Remote
- Mid-level
- Travel
- In-person
- Paid holidays
- Disability insurance
SOC Engineer
Entelligence LLC —Remote
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Paid holidays
- Health insurance
Cloud Engineer
Atlas Technica —Remote
- Full-time
- Remote
- Maintenance
- Mid-level
- AWS
Quick Apply

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network support analyst/engineer jobs near remote

Journeyman Network Operations Center (NOC) Analyst

CPMC LLC
Remote

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Job Details

Full-time

Qualifications

ITIL Foundation
IT system monitoring
Computer hardware
Hardware support
SolarWinds
Network monitoring tools
Network infrastructure management

Full Job Description

CPMC is looking for an Event Monitoring Services Engineer to support the Network Operating Center (NOC). The NOC provides support to users of GSA’s internal infrastructure as well as applications and systems owned by various GSA Service and Staff Offices. The NOC is the centralized POC for GSA end users and customers to report incidents, initial network triage, seek advice, and resolve network troubles within GSA’s IT infrastructure, applications, and programs supported in the environment.

As a Journeyman Event Monitoring Services Engineer, your primary responsibility is ticket processing and resolution management, which includes detailed and clear documentation of the problems and the actions taken to resolve them. Customer service is key to this position. You will provide technical assistance to computer users by answering questions to resolve network problems for the customer.

POSITION RESPONSIBILITIES:

The EM&EM Technician shall perform the following (to include but not limited to) activities:

Provides phone, remote, and desk-side technical support to users in the areas of network connectivity, as well as BAS support for Building Automation Switches.

Proactively monitoring the GSA infrastructure using SolarWinds and other tools.

Provide Help Desk assistance, including answering phones and or web content and monitoring the EM&EM Ticketing queue.

Maintains an audit trail and statistical records of all problems and conditions reported by the client.

Basic network and server configuration assistance.

Responds to complex technical control facility hardware and software problems.

Interfaces with telco vendor support service groups to ensure proper escalation during outages or periods of degraded system performance.

Monitors and responds to hardware, software, and network related problems.

Supports routine testing and analysis of all elements of the network facilities (including power, software, communications machinery, modems, and terminals).

Utilizes software and hardware tools to identify and diagnose complex problems and factors affecting network performance.

Troubleshoots network systems.

Supports testing, installation, and support of network communications, including LAN/MAN/WAN systems. Provides assistance for information systems operations activities, including computer and telecommunications/communications operations, data entry, data control, LAN/MAN/WAN administration and operations support, operating systems programming, system security policy procedures, and operations.

CONTRACT REQUIRED QUALIFICATIONS:

Public Trust Clearance or ability to obtain.

ITILv4 Foundation Training and certification.

The shift for this position is Sunday-Wednesday 1pm-11pm ET.

1+ years experience with SolarWinds in an enterprise environment.

Possesses and applies expertise on multiple complex work assignments.

Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.

Operates with appreciable latitude in developing methodology and presenting solutions to problems.

Contributes to deliverables and performance metrics where applicable.

CONTRACT DESIRED QUALIFICATIONS:

Experience performing information network and physical infrastructure support including hardware/software for routers, switches, servers, printers, scanners, and video teleconferencing (VTC suites).

Experience supporting industry standard software products.

Experience troubleshooting wireless networks and Wireless Access Points (WAPs)

Must be willing to work a variety of shifts, including holidays as scheduled. This is a 24/7/365 NOC environment.

Shall possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff as well as clients.

Demonstrated ability to apply comprehensive knowledge across key tasks and high impact assignments.

Familiarity with the following technologies: Active Directory, Windows, ServiceNow, Network Monitoring Systems (solarwinds), Cisco Prime, LAN/WAN control protocols.

EDUCATION AND EXPERIENCE

Bachelor's degree or equivalent and 2-7 years experience.

Experience as a remote worker demonstrating time management and self discipline.

Minimum 3 years of experience Network Operations support to include hardware/software, servers and networking.

Minimum of 2 years of experience with ServiceNow or similar tool.

Minimum of 2 years of experience with SolarWinds or similar tool.

PHYSICAL REQUIREMENTS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:

If remote, maintain home workspace in a safe manner, free from safety hazards and in line with information security policies.

Communicate verbally in person, over the phone or by video chat and clearly/succinctly in writing, primarily utilizing a keyboard.

Appear on camera for meetings with co-workers and government partners via video chat and ensure the protection of proprietary company and customer information is consistent with the company’s expectation of information security.

Viewing computer screens and sitting for long periods of time.

Travel minimally (0-5%), via car or plane, which requires ability to manage luggage, laptop, and briefing materials (up to 25 pounds).

Apply Now

Refine Your Search

network support analyst/engineer jobs in remote

Journeyman Network Operations Center (NOC) Analyst

Network Engineer III

Data Analyst (Network Security)

Security Engineer

Cybersecurity Engineer

Blockchain Analyst (US)

AI Automation & Workflow Analyst

Remote Service Desk Analyst or IT Technical Support Analyst

Cybersecurity Engineer

Information System Security Compliance Analyst (Multiple Levels)

System Administrator

Information Security Analyst

Senior Investigative Analyst (Fraud Analytics & Investigative Support)

Network Engineer

Senior Data Engineer / Analyst

Network Solutions Engineer

Senior SOC Analyst - Weekends

Client Support Analyst II

SOC Engineer

Cloud Engineer

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CONTRACT DESIRED QUALIFICATIONS:

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