Top 299 No phone chat Jobs in Remote

Client Support Advocate
Penn Foster Group —Remote
- $15 an hour
- Full-time
- Remote
- Oracle
- High school
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
4d
Client Services Representative
VerifiedFirst —Remote
- $15 - $18 an hour
- Full-time
- Remote
- Background check
- Google Workspace
- High school diploma or GED
- Paid holidays
- Paid time off
3d
Enrollment Specialist (Remote - Work From Home)
Lumata Health Inc —Chicago, IL
- $23 - $26 an hour
- Full-time
- Remote
- Writing skills
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
2d
Customer Support Contractor (Remote)
The R.A.K.E Foundation, Inc. —Remote
- $9 - $15 an hour
- Part-time
- Remote
- Background check
- Windows
- Communication skills
- Paid training
- Professional development assistance
Quick Apply
Remote Support Contractor (Work From Home) - Customer Support
The R.A.K.E Foundation, Inc. —Remote
- $9 - $15 an hour
- Part-time
- Remote
- Background check
- Windows
- Communication skills
- Paid training
- Professional development assistance
Quick Apply
Call Center Customer Service Advisor
The Eastwood Company —Remote
- Full-time
- Computer literacy
- Pass drug screening
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Call Center Representative (Remote)
Safari Sports USA —Dallas, TX
- $10 - $15 an hour
- Contract
- Remote
- Microsoft Excel
- English
- Organizational skills
- Work from home
Quick Apply
Customer Service Representative
Green Thumb —Tampa, FL
- $19.25 - $21.65 an hour
- Remote
- 1 year
- Communication skills
- Entry level
Quick Apply
2d
Appointment Scheduling Support Specialist
ptSource, LLC —Tallahassee, FL
- $17.00 - $19.50 an hour
- Part-time
- Remote
- Microsoft Outlook
- Medical office experience
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative - AVMA Professional Liability
One80 Intermediaries —Remote
- $24.04 an hour
- Full-time
- Research
- High school diploma or GED
- 1 year
Customer Support Representative I
Patriot Software —Fayetteville, AR
- $20 an hour
- Extended hours
- Remote
- No experience needed
- High school diploma or GED
- US work authorization
Quick Apply
Customer Experience Agent, Seller
Whatnot —Phoenix, AZ
- $28.85 an hour
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Continuous improvement
- Paid parental leave
- Health insurance
Customer Experience Agent
Whatnot —Phoenix, AZ
- $24.04 - $28.85 an hour
- Weekends as needed
- Remote
- Mid-level
- Bachelor's degree
- Continuous improvement
- Paid parental leave
- Health insurance
Engagement Representative I
Patriot Software —Remote
- $20 an hour
- Extended hours
- Remote
- High school diploma or GED
- US work authorization
- Communication skills
Quick Apply
9d
Estimates Coordinator
Restoration Insurance Billing, LLC —Remote
- $18 - $20 an hour
- No weekends
- High school diploma or GED
- Entry level
- Paid holidays
- Paid time off
Quick Apply
Admissions Advisor - Online
Post University —Waterbury, CT
- $21.64 an hour
- Overtime
- Remote
- Sales
- Organizational skills
- Experience equivalent to degree accepted
- Work from home
Quick Apply
Customer Success Advocate
ClearStar —Remote
- $35,000 - $38,000 a year
- Full-time
- Remote
- Background check
- Continuous improvement
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative - Technical
Disabled Veteran Solutions —El Paso, TX
- From $18.92 a week
- Extended hours
- Remote
- Background check
- Computer literacy
- Pass drug screening
- Paid training
- Health insurance
Quick Apply
Member Advocate (Contractor)
Sana Benefits —Remote
- $26.44 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
- Health insurance
Contact Center Agent II (Remote)
TicketSummit —Edgewater, FL
- Full-time
- Remote
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply

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Client Support Advocate

Penn Foster Group -
Remote

Quick Apply

Job Details

Full-time
$15 an hour
4 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Phone communication
High school diploma or GED
Telephone systems
Client interaction via phone calls

Full Job Description

Position Summary:
The Client Support Advocate, under the general supervision of Client Support Management, respond to student, sales rep and business client requests by inbound phone calls, chats, and emails. These representatives must be professional and provide quality service interactions to varying categories of students and clients. This position requires individuals to communicate with both internal and external customers and students, and therefore a professional attitude and strong communication skills are a must.
Salary: $15/hour
Schedule: Monday-Friday, 9:30am-6:00pm ET shift

Essential Job Functions:

Process orders/enrollments through Admissions Portal, Inbound Orders queue and Inside Sales support.
Verify enrollments through LPP and manually intervene where needed.
Manually process enrollments through AS400 when applicable.
Handle inbound and outbound student support calls, client support calls and inbound sales rep calls.
Receive and process B2B Oracle email.
Resolve student and client problems/complaints concerning shipments, payments, exam inquiries and other service related issues.
Work with Client Success Team to resolve requests for students and clients.
Cross-train on different job functions within the department to ensure no lapse in service level occurs when staffing is limited, when priorities change or when other scenarios occur.
Keep abreast of changes in policies and procedures through active participation in training programs and interdepartmental communications.
Perform other duties as needed.

Knowledge, Skills, Abilities:

Education: High School Completion required
Computer Skills: Comfortable with laptop, MS Office, Oracle, docSTAR, Storms, AS400/JDE
Additional Requirements:
Passionate advocate of education.
Self-starter.
Ability to work within a team.
Ability to drive issues to closure.
Ability to use a laptop.
Willingness to use Five9 platform to address inbound callers where necessary.
Ability to multi-task and work efficiently
Excellent written and verbal communication skills.
Ability to command an authoritative, yet friendly and engaging phone presence.
Acute active listening skills.
Demonstrates empathy, respect and understanding of the needs of our customers.

About Us: At Penn Foster Group, we are transforming online learning to help learners by bringing together Penn Foster, CareerStep, Ashworth College, James Madison High School, the New York Institute of Photography, the New York Institute of Art and Design, and other education platforms. Together, we create an accelerated path to greater economic mobility through real-world skills and knowledge that enable learners to achieve long-term success in the workplaces of the future. Our history dates back to 1890 when our founder, Thomas Foster, pioneered distance education by offering training by mail for coal miners to get the necessary skills for safer jobs. Today, with the partners who use our education and training programs, we continue that mission of providing accessible training and education for in-demand skills and are building a workforce that’s prepared for the future job market.
Equal Employment Opportunity: We strive toward Diversity, Equity, and Inclusion at Penn Foster Group by intentionally building teams that are diverse – in identities, lived experiences, and ideas to create a culture where people feel connected to each other and have a sense of belonging. We value diversity, equity, and inclusion because it is the foundation that enables us to achieve what we set out to do as an organization – from maximizing the number of learners who can reach their goals while giving them the kinds of experiences we want them to have, to becoming the type of company we want to work in.
What We Offer: We offer a robust benefits package that includes medical, dental, vision, flexible spending, generous paid time off, sponsored volunteer opportunities, a 401K with a company match, plus free access to all of our online programs.

Quick Apply

Refine Your Search

no phone chat jobs in remote

Client Support Advocate

Client Services Representative

Enrollment Specialist (Remote - Work From Home)

Customer Support Contractor (Remote)

Remote Support Contractor (Work From Home) - Customer Support

Call Center Customer Service Advisor

Call Center Representative (Remote)

Customer Service Representative

Appointment Scheduling Support Specialist

Customer Service Representative - AVMA Professional Liability

Customer Support Representative I

Customer Experience Agent, Seller

Customer Experience Agent

Engagement Representative I

Estimates Coordinator

Admissions Advisor - Online

Customer Success Advocate

Customer Service Representative - Technical

Member Advocate (Contractor)

Contact Center Agent II (Remote)

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