At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.
Role Scope: US & Canada Personnel Support
Key Responsibilities
- Hardware Provisioning: Prepare, configure, and test new and replacement desktop and laptop hardware (PC-based) for deployment.
- Imaging & Deployment: Utilize enterprise deployment tools to image devices with standardized corporate builds.
- Software Configuration: Install and configure essential productivity software, including Microsoft Office Suite and specialized security applications.
- Inventory Management: Maintain accurate tracking of hardware assets for the US and Canada regions using asset management systems.
- Quality Assurance: Perform post-imaging checks to ensure all peripherals, network connectivity (VPN/Wi-Fi), and BIOS settings meet company standards.
- Logistics Support: Coordinate the packaging and shipping of prepared devices to remote personnel across North America.
Qualifications & Requirements
- Education: High school diploma or equivalent required; vocational training in IT or a related field is a plus.
- Technical Experience: Proven experience in PC hardware setup, Windows OS installation, and troubleshooting.
- Software Proficiency: Strong familiarity with Microsoft Windows and Microsoft Office products.
- EUC Fundamentals: Knowledge of device provisioning, driver management, and basic networking (TCP/IP, DNS, VPN).
- Detail Oriented: Ability to manage high-volume hardware preparation with strict attention to configuration accuracy.
#LI-NorthAmerica
About NTT DATA Services:
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($27-$30/hourly ). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
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