Top 17 optical manager Jobs in remote

Customer Success Manager
ABB OPTICAL Group —Remote
- $51,000 - $68,000 a year
- Marketing
- Bachelor of Science
- Mid-level
- Paid holidays
- Disability insurance
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Accounting Manager
ABB OPTICAL Group —Remote
- $78,000 - $130,000 a year
- Microsoft Excel
- CPA
- Research
- Paid holidays
- Disability insurance
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Fujifilm Sales Manager- Print/Graphics Industry
FUJIFILM —Remote
- $100,000 a year
- Remote
- Microsoft Outlook
- High school diploma or GED
- Driver's License
- Health insurance
- 401(k)
Enterprise Sales Account Manager – Data Centers & Critical Infrastructure
Ribbon Communications —Remote
- $125,000 - $150,000 a year
- Full-time
- Up to 50% travel
- Bachelor's degree
- Travel
Optical Coating Sales Manager, Industrial Technical Glass (Southeast Region)
Abrisa Industrial Glass, Inc. —Remote
- $100,000 - $120,000 a year
- Bachelor of Science
- ERP systems
- Business development
- Paid holidays
- 401(k) matching
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Optical T&M Product Manager (PMK
Yokogawa —Remote
- Full-time
- Engineering
- Doctor of Philosophy
- Senior level
8d
Optical Coating Sales Manager, Industrial Technical Glass (Northwest Region)
Abrisa Industrial Glass, Inc. —Remote
- $100,000 - $120,000 a year
- Bachelor of Science
- ERP systems
- Bachelor's degree
- Paid holidays
- 401(k) matching
Quick Apply
Regional Sales Manager, West Region
DermaSensor Inc. —Remote
- Full-time
- 3 years
- Bachelor's degree
- Travel
Sales Manager Germany & Central Europe (f/m/d) (REMOTE)
Edmund Optics —Remote
- Email
- Remote
- Engineering
- 3 years
- Analysis skills
- Gym membership
6d
Brand Partnerships Manager
Zenni Optical —San Francisco, CA
- $95,000 - $100,000 a year
- Full-time
- Remote
- Mid-level
- Children
- 4 years
- Paid parental leave
- AD&D insurance
Quick Apply
Technical Sales Manager - PVD Coating Systems
Satisloh —Remote
- Engineering
- English
- Travel
- Health insurance
- Paid time off
Wireless Solutions Product Manager - RF, Optical, and Connectivity Solutions (RFOCS)
Network Wireless Solutions —Dallas, TX
- $80,000 - $135,000 a year
- Full-time
- Remote
- Product management
- Travel
- Senior level
- Opportunities for advancement
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Manager, Field Applications Engineering - Passive Optical Connectivity
TE Connectivity —San Jose, CA
- $184,400 - $276,600 a year
- Remote
- Bachelor of Science
- Analysis skills
- Doctor of Philosophy
- Employee stock purchase plan
- Disability insurance
Territory Sales Manager
Accu-Tech USA —Wake Forest, NC
- Full-time
- Remote
- 3 years
- Supervising experience
- Bachelor's degree
- AD&D insurance
- Disability insurance
Territory Sales Manager
Tavoron —Wake Forest, NC
- Full-time
- Remote
- 3 years
- Supervising experience
- Bachelor's degree
- AD&D insurance
- Disability insurance

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optical manager jobs near remote

Customer Success Manager

ABB OPTICAL Group -
Remote

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Job Details

$51,000 - $68,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Family leave
Vision insurance
Life insurance

Qualifications

Managing customer accounts
Desktop applications
Microsoft Teams
SharePoint
Webex
Productivity software
Video conferences (communication methods)
Cross-functional collaboration
Account management
Cross-functional communication
Video conferencing systems operation

Full Job Description

Customer Success Manager

JOB RESPONSIBILITIES

Summary: The Customer Success Manager will include a broad range of tasks such as being responsible for overseeing the Business Solutions customer experience and taking a consultative approach to address solution-based needs on the value and adoption of ABB’s Business Solutions products. Reporting to the Manager of Customer Success, this position will work to develop healthy customer relationships, enhance customer experience, while building loyalty to ensure long-term client retention.

Essential Responsibilities include the following. Other duties and special projects may be assigned.

Building relationships by providing consistent value and fostering customer loyalty
Gather and receive customer feedback with team so the business can improve customer experience and loyalty while closing feedback loop

Analyze data and insights to ensure customers are maximizing usage through our Business Solutions products and to improve customer experience with a proactive approach
May hold product demonstrations and uncover customer workflow needs
Build Success planning and uncover accounts primary goals of utilization of product and service
Guide customers through product training and retention journey
Deliver training sessions via video calls, webinars, and written documentation
Respond to training-related support questions via email, chat, or phone
Provide customer resolutions swiftly
Promoting the product and brand in an effective manner
Follow up with customers to move through the retention journey to show value
Align with key stakeholders to drive innovation and build awareness within the execution of each program/product
Acts as a Customer Advocate
Managing churn and increasing customer retention through downgrade intervention
Mapping customer success journeys to spot and remove friction
Building and implementing the right customer success playbook
Liaising with the sales and marketing teams to understand customer needs and user insights
Liaising with the onboarding, support and operation teams in the customer success organization to partner for the best customer experience
Support partner reps with triaging questions and support
Build Frequently asked questions regarding onboarding, registration, and program details
Driving account expansion and increasing lifetime value
Ongoing management of leads, account status, email inbox, calendar coordination and marketing materials updates
Other duties as assigned by the Manager of Customer Success

Supervisory Responsibilities:

No, but strong cross-functional leadership is required.

Required Qualifications

Minimum of 5 years of account management experience, preferably large accounts
Must have strong ability to multitask and thrive with multiple moving assignments
Experience in high volume account management
Ability to communicate, partner and collaborate effectively with leadership and customers
Excellent analytical, communication, and written skills
Proficient with SharePoint, MS Teams, WebEx
General PC Applications include MS Office, Excel, PowerPoint

Desired Qualifications

BA/BS in business or marketing related field
2 years of optical industry experience, including basic terminology and general knowledge
Ability to manage multiple priorities simultaneously

Leadership experience in multiple functional areas
Problem solving abilities
Excellent analytical, communication, and written skills
Detail oriented

For US Candidates

The anticipated base pay range for this position is $51,000 to 68,000.

This represents the good-faith estimate of the compensation range at the time of posting.

Actual pay will be based on job-related factors, which may include:

Geographic location
Relevant experience
Education and qualifications
Job-related skills
Internal equity considerations
Applicable minimum wage laws

This position may also be eligible for a bonus and/or commission plan, subject to the terms of the applicable plan.

Benefits

Depending on eligibility and position, employees and/or eligible dependents may participate in Company-sponsored benefit programs, which may include:

Medical, dental, and vision insurance
Life and group life insurance
Voluntary supplemental life insurance
Supplemental health benefits (critical illness, hospital, accident)
Short- and long-term disability
Paid family leave (where applicable by state law)
401(k) plan
Tuition reimbursement
Eyewear discounts

Time-Off Benefits

Eligible U.S. employees receive the following time-off benefits (subject to Company policy and applicable state/local laws):

Paid vacation and/or sick time
Paid holidays
Birthday PTO

(Some states require front-loaded sick leave; others accrue. The Company will comply with all applicable local requirements.)

Accessibility and Accommodations

Upon request and consistent with applicable law, ABB Optical will provide reasonable accommodations to individuals with disabilities during the application and hiring process.
To request an accommodation, please email [email protected] and include your name and contact information so we can follow up promptly.

Equal Opportunity Employer

ABB Optical is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or disability.

International Candidates

The compensation and benefits information in this posting applies to candidates hired in the United States. Candidates hired outside the United States will receive compensation and benefits aligned with their local market.

Quick Apply

Refine Your Search

optical manager jobs in remote

Customer Success Manager

Accounting Manager

Fujifilm Sales Manager- Print/Graphics Industry

Enterprise Sales Account Manager – Data Centers & Critical Infrastructure

Optical Coating Sales Manager, Industrial Technical Glass (Southeast Region)

Optical T&M Product Manager (PMK

Optical Coating Sales Manager, Industrial Technical Glass (Northwest Region)

Regional Sales Manager, West Region

Sales Manager Germany & Central Europe (f/m/d) (REMOTE)

Brand Partnerships Manager

Technical Sales Manager - PVD Coating Systems

Wireless Solutions Product Manager - RF, Optical, and Connectivity Solutions (RFOCS)

Manager, Field Applications Engineering - Passive Optical Connectivity

Territory Sales Manager

Territory Sales Manager

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