Navanta empowers community banks and our people to thrive – together. We are a growing company of passionate, talented and driven individuals who care deeply for one another and our customers. As part of a diverse and skilled Advisory team, you will be tasked with contributing to the development, maintenance and delivery of compliance-related applications, services, initiatives and thought leadership both internally and externally. This position works under the leadership of the Manager of Compliance Services Operations in collaboration with other teammates across the company.
Knowledge and Skills
A qualified individual will possess the following:
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Enjoy working in a team-oriented, collaborative environment
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Strong analytical, creative problem-solving and troubleshooting abilities
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Motivated, curious and independent learner with a strong sense of ownership and accountability
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Ability to work effectively with deadline requirements
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Excellent verbal and written communication skills
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Ability to excel at managing multiple projects and responsibilities in a fast-paced, customer-centric environment with a focus on accuracy and details
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Effective time-management, prioritization and scheduling skills
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Take ownership of customers issues and follow problems through to resolution
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Desire to continually improve and contribute to our Purpose of Empowering Community Banks and our People to Thrive – Together
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities.
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Maintain an in-depth level understanding of community financial institutions technology and information security environment.
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May provide input into sales and marketing materials.
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Produce reliable, accurate, complete, timely and high-quality work products and deliverables that will be reviewed by Navanta personnel and ultimately delivered to customer senior management; Examples may include but are not limited to board training, GAP analysis, risk assessments, test documentation, employee training, SaaS product training material.
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Continuously develop technical expertise in FFIEC regulatory compliance and may obtain relevant certifications (CRISC, CISM, CRCM).
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Interact with customer personnel and management in a professional manner; communicate clearly, providing informative and timely updates to appropriate parties.
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Train customer personnel on compliance services and products. Review customer policies and advise clients on how to better meet regulatory compliance standards. Proactively seek out increased responsibilities to provide value and excellent customer service.
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Occasionally provide in-person support to clients visiting our office, and onsite support to clients at their offices.
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Collaborate with team members to resolve more complex problems and escalate as needed.
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Look for and provide efficiencies for process improvement in relation to automation and security.
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Other Duties as assigned
Education and/or Experience
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Possession of critical thinking skills, communication skills (verbal and written) and interpersonal skills
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Prior Banking Experience
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Ability to work well in a team environment
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Ability to anticipate work needs, accept ownership and ensure follow through
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Recognize problems, identify possible causes and resolve routine problems
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Ability to manage multiple tasks and prioritize accordingly
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Detail-oriented and work effectively under pressure while meeting all applicable deadlines
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Ability to perform at high levels in a fast-paced environment
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Friendly, courteous, service-oriented, flexible and enjoy working with a variety of individuals
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Establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals
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Recent (within the last 5 years) experience at a financial institution (bank and/or credit union) is a plus
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or touch objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds, usually waist high, up to 50 feet away. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
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Typical office environment
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Up to 10% travel time may be required
**You will be asked to participate in culture-related meetings, activities and events. We firmly believe that building culture and teamwork in our people – first organization requires extra intentionality, and thus your participation and engagement isn’t just encouraged - it is required and part of your responsibility. If you do not want to participate in these, please do not apply.
WHO is Navanta?
Navanta is the community bank technology outfitter that inspires confidence for community banks, by providing purpose-built solutions that make technology work for them, instead of the other way around.
Founded in 1991, our purpose is to Empower Community Banks and Our People to Thrive – Together. We live that Purpose by always putting people first in our decisions and actions.
Our engaged culture is strongly influenced by the passion our team members bring while serving Community Banks and their communities. We believe in encouraging confidence in each other and delivering solutions that make our customers confident with us. To that end we seek out problem solvers, creative thinkers and engaged individuals that thrive in a fast-paced yet supportive environment.
We believe engaged employees lead to loyal customers, which in turn drives results for our business. We are caring, intense, and approachable, and have a lot of fun along the way.
