Top 59 Overnight help desk Jobs in Remote

Service Desk Analyst - Remote (After Hours)
K2 Services —Remote
- $36,000 - $39,000 a year
- Weekends as needed
- Remote
- High school diploma or GED
- Typing
- Entry level
- Health insurance
- 401(k) matching
Tier 1 Support Specialist - US Remote
PerfectServe —Remote
- $19 an hour
- Weekends as needed
- Remote
- English
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
Call Center Representative - Remote
Lucky Lincoln Gaming LLC —Chicago, IL
- $20 an hour
- Part-time
- Remote
- High school diploma or GED
- 21 years or older
- Communication skills
Quick Apply
1d
EPIC EHR Helpdesk Shift Lead - REMOTE
Software Technology Inc —Remote
- Contract
- Remote
- Mentoring
- Senior level
Quick Apply
Technical Support Representative Night shift
CGS Nexus —Remote
- Night shift
- Mid-level
- Computer networking
- POS
Quick Apply
3d
Support Engineer I
Laserfiche —Remote
- $29.33 - $37.50 an hour
- Full-time
- Remote
- Bachelor of Science
- Writing skills
- Bachelor's degree
- Paid holidays
- 401(k) matching
NOC Engineer
Nexus Technologies LLC —Remote
- $26 - $28 an hour
- 12 hour shift
- Mid-level
- Windows
- Microsoft Office
- Paid holidays
- Disability insurance
Product Specialist [3rd shift - 11p-8a] - REMOTE
Software Technology Inc —Remote
- Rotating shift
- Remote
- Writing skills
- Mid-level
- Communication skills
Quick Apply
Support Specialist, Pilot (Night Shift)
Liquid Robotics, a Boeing Company —Remote
- $68,800 - $94,600 a year
- 12 hour shift
- Remote
- Military
- Mid-level
- Bachelor's degree
NOC Engineer
NexusTek —Remote
- $26 - $28 an hour
- 12 hour shift
- Mid-level
- Windows
- Microsoft Office
- Paid holidays
- Disability insurance
Associate Operations Support Specialist II - Nightshift
Mainspring Energy —Menlo Park, CA
- $22 - $26 an hour
- Weekends as needed
- Remote
- Mid-level
- Bachelor's degree
- Communication skills
Quick Apply
Support Desk Analyst
Advanced Technological Solutions, LLC —Remote
- $42,000 - $46,000 a year
- Overnight shift
- Remote
- Mid-level
- US work authorization
- 2 years
- Health insurance
- Dental insurance
Quick Apply
8d
Technical Support Engineer
YugabyteDB —Dallas, TX
- $90,000 - $120,000 a year
- Remote
- Mid-level
- US work authorization
- Linux
- Health insurance
- Retirement plan
Tier 2 Remote Operations Support (Overnights)
Columbia Technology Partners —Annapolis Junction, MD
- Overnight shift
- Remote
- 11+ years
- High school diploma or GED
- Bachelor's degree
- Profit sharing
- Paid jury duty
Quick Apply
Product Specialist (3rd Shift)
Software Technology Inc —Remote
- Rotating shift
- Writing skills
- Mid-level
- Communication skills
Quick Apply
Controls Engineer Technical Support (Nights)
KION Group AG —Grand Rapids, MI
- Overtime
- Remote
- Customer service
- Mid-level
- Bachelor's degree
Senior Technical Support Agent - East Coast, Night Shift
Yoodli AI Roleplays —Miami, FL
- $89,600 - $103,000 a year
- Night shift
- Remote
- Mentoring
- APIs
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Tier 2 IT Support Specialist
Evolver Inc —Reston, VA
- Weekends as needed
- Remote
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Helpdesk Technician Level III
Bystronic —Remote
- 6 years
- ERP systems
- Windows
- Paid holidays
- Disability insurance
Production Support Analyst – ACH Payments
Finzly —Remote
- Night shift
- Remote
- 7 years
- SQL
- Analysis skills

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overnight help desk jobs near remote

Service Desk Analyst - Remote (After Hours)

K2 Services -
Remote

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Job Details

Full-time
$36,000 - $39,000 a year

Benefits

Health insurance
401(k) matching

Qualifications

Mobile device management
Intune

Full Job Description

Service Desk Analyst (Remote - U.S.)

Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst!

We offer a comprehensive training program to every incoming Service Desk Analyst to be successful in supporting our law firm clients.

K2 prepares you to work in a fast pace, agile, customer service-oriented environment while working collegially and collaboratively with a world-class Service Desk team.

Career opportunities abound both within the Service Desk Department as well as more hands-on engineering roles for those looking for a more technical tract.

The position comes with a full array of benefits, health insurance and matching 401k, and many more perks.

This opportunity is remote! The first week will be spent with our dedicated Service Desk Training team Monday through Friday 9:00 AM to 5:30 PM CST before moving to their working shift schedule.

We are looking for candidates who are able to work any days of the week (any combination of days Monday through Sunday) 2nd and 3rd shift preferred.
Compensation starts between $36k-$39k annual with a 10% Shift Differential for weekends and evenings after 5pm.

The Service Desk Analyst provides technical support related to computer systems, hardware, or software via telephone, email, and chat tools. This position is fast-paced and multi-task intensive, requiring quick decision-making and top-notch customer service skills.

Essential Duties and Responsibilities

Serve as the first point of contact to customers seeking help for hardware, software, network, or other technical and non-technical issues.
Provide over-the-phone, email, and chat support.
Identify, diagnose, and resolve all customer issues by using documented troubleshooting items such as a knowledge base, previously reported issues, colleague experience, or connecting the customer to an escalated level of support to properly resolve their issue.
Use of screen sharing and remote-control tools to properly vet, collect and evaluate the customer’s reported issue.
Properly ticketing all customer requests with detailed information regarding the issue reported. Service Desk Analysts are expected to provide accurate, descriptive, and complete information in all tickets to successfully relay information back to the customer or other support team members.
Maintain a regular and reliable level of attendance.

Knowledge Skills and Abilities

High School Diploma or equivalent.
Strong verbal, written, and typing skills.
Excellent customer service skills, efficiency, multi-tasking skills, and patience are key to any Service Desk Analyst’s success.
Dependable team player who works collaboratively and cooperatively with others in a team-oriented environment.
Ability to act independently and make decisions within the scope of the position’s responsibilities.
Always display the utmost professionalism with team members as well as end-users. · Ability to function well in a high-paced and at times stressful environment.
Ability to think strategically and analytically to troubleshoot and resolve issues quickly and/or provide successful alternative methods until a permanent resolution can be found.
Proactive with the ability to identify, define, and perform remote troubleshooting of computer/technical issues through remote control tools while asking pertinent questions.
Exhibit a high degree of initiative, follow-through, and critical-thinking skills with the ability to manage multiple priorities in a demanding, fast-paced, meticulous work environment, and make decisions based on the results of research.

Requirements

Prolonged periods of sitting at a desk and working on a computer

Will require Intune “Mobile Device Management” software installed on a personal device(s)

K2 SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER Diversity and inclusion matter to us here at K2 Services Associates. We celebrate our differences and advocate an environment where everyone feels included. We are proud to be an equal opportunity employer – and celebrate our employees’ differences, including race, color, religion, sex, national origin, citizenship, marital status, sexual orientation, gender identity, age, disability, Veteran status, or any other protected group status. Our differences make us better, stronger, and more successful. Equal employment opportunity extends to all aspects of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensations, benefits, and other terms and conditions of employment.

Opensity Solutions is an Equal Opportunity Employer.
We are committed to creating an inclusive workplace and consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws. Employment decisions are based on qualifications, merit, and business needs.

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Refine Your Search

overnight help desk jobs in remote

Service Desk Analyst - Remote (After Hours)

Tier 1 Support Specialist - US Remote

Call Center Representative - Remote

EPIC EHR Helpdesk Shift Lead - REMOTE

Technical Support Representative Night shift

Support Engineer I

NOC Engineer

Product Specialist [3rd shift - 11p-8a] - REMOTE

Support Specialist, Pilot (Night Shift)

NOC Engineer

Associate Operations Support Specialist II - Nightshift

Support Desk Analyst

Technical Support Engineer

Tier 2 Remote Operations Support (Overnights)

Product Specialist (3rd Shift)

Controls Engineer Technical Support (Nights)

Senior Technical Support Agent - East Coast, Night Shift

Tier 2 IT Support Specialist

Helpdesk Technician Level III

Production Support Analyst – ACH Payments

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