Top 43 Patient registration representative Jobs in Remote

PACT Representative I
Advocate Aurora Health —Charlotte, NC
- $21.85 - $32.80 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Analysis skills
13h
Patient Resource Representative ( Remote)
Valley Medical Center —Renton, WA
- $22.61 - $37.79 an hour
- Full-time
- Remote
- Computer literacy
- Medical office experience
- Mid-level
9d
PACT Representative I
Atrium Health —Rome, GA
- $21.85 - $32.80 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Analysis skills
- Paid parental leave
- Disability insurance
6h
Patient Access Rep II - Patient Access Contact Center - Breast Center - Full-Time, Remote Eligible, Days
Cedars-Sinai —Los Angeles, CA
- $25.00 - $37.74 an hour
- 8 hour shift
- Remote
- Hospital
- HIPAA
- Mid-level
14d
Patient Services Representative I - Remote - Nationwide
Vituity —Sacramento, CA
- $17.12 - $19.04 an hour
- Overtime
- Remote
- Spanish
- Basic math
- Windows
- Profit sharing
- Wellness program
Patient Service Representative - Service Center
Swedish Health Services —Seattle, WA
- $29.68 - $41.08 an hour
- Full-time
- Remote
- Mid-level
- Fair chance
- ER
- Paid parental leave
- Paid holidays
4d
Scheduling and Prior Authorization Representative- Remote
McKenzie Health —Watford City, ND
- Weekends as needed
- Remote
- Background check
- Word processing
- Computer literacy
- 403(b) matching
- Employee assistance program
Quick Apply
Patient Service Representative - Outpatient Eligibility/Procedural Authorization
Duke Health —Durham, NC
- Full-time
- Remote
- Basic math
- Mid-level
- High school diploma or GED
16h
Centralized Scheduler
WVUH West Virginia University Hospitals —Remote
- Part-time
- Office
- High school diploma or GED
- Criminal background check
5d
Patient Access Representative II - Benefits/Auth- REMOTE (Must Reside in Tampa Bay Region)
Florida Orthopaedic Institute —Temple Terrace, FL
- Full-time
- Remote
- Computer literacy
- Pass drug screening
- Mid-level
Quick Apply
Patient Outreach Representative (Remote)
Envision Radiology —Arlington, TX
- $15.60 - $18.80 an hour
- Full-time
- Remote
- 3 years
- High school diploma or GED
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
13d
Scheduling and Authorization Coordinator
Elevate Patient Financial Solutions —Remote
- $17.50 - $22.75 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
5d
Radiology Patient Scheduling Representative
T2 Group —Covington, GA
- $18 an hour
- Full-time
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- 401(k)
- Work from home
Quick Apply
Acute Patient Access Services Representative
Banner Health —Phoenix, AZ
- Full-time
- Remote
- Word processing
- High school diploma or GED
- Children
- 403(b) matching
- Health insurance
12d
Pre-Registration Specialist, Per Diem
Samaritan —Washington, DC
- $21.10 - $26.26 an hour
- Part-time
- Remote
- Mid-level
- High school diploma or GED
- Mentoring
Quick Apply
Contact Center Associate 1 - UHealth Connect (Remote)
University of Miami —Medley, FL
- Full-time
- Remote
- Spanish
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Insurance Verification Representative - Remote (Tri-County Area)
University of Miami —Medley, FL
- Full-time
- Remote
- Bilingual
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Prior Authorizations Specialist (Medical Assistant) - 1099 Contract
Wheel —Remote
- Full-time
- Remote
- Computer literacy
- HIPAA
- Research
Quick Apply
14d
Insurance Authorization Rep
Blue Cloud Pediatric Surgery Centers —Phoenix, AZ
- $18 - $20 an hour
- Overtime
- Remote
- Bachelor of Science
- Medical office experience
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Prior Authorization Rep II
University of Utah Health —Salt Lake City, UT
- $25 - $28 an hour
- Full-time
- Remote
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
3d

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PACT Representative I

Advocate Aurora Health -
Charlotte, NC

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Job Details

Full-time
$21.85 - $32.80 an hour
13 hours ago

Qualifications

Computer operation
Patient question and concern management
Phone communication
Client inquiry handling
High school diploma or GED
Desktop applications
Computer skills
Telephone systems
Multi-line phone systems
Healthcare software applications

Full Job Description

Major Responsibilities:

Uses facility/provider information and established policies and procedures to seamlessly link the patient experience between PACT and the practice site.
Uses resources and critical thinking skills to assist inbound callers. Makes outbound calls when required or when follow up is deemed necessary.
Has the ability to recognize complex problems and questions and escalates for resolution when needed. Performs basic technical troubleshooting in connection to online applications, systems, or access as requested to resolve issues.
Responsibilities include scheduling patient appointments and coordinating cancellations, reschedules, and additions to schedules. Obtains demographic and insurance information and verifies insurance coverage. Ensures insurance and patient information obtained is complete and accurate, updating information if necessary, applying acquired knowledge of government and third-party payer requirements.
Completes all essential forms, obtains necessary information, such as patient demographic and insurance information. Verifies and updates the medical record with patient information.
Identifies emergent calls based on information provided by caller and department procedures. Follows the process for immediate transfer to Registered Nurse for triaging. Responsible for competency in and adherence to guidelines for emergency situations and critical call handling.
Determines the needs of patients calling the call center which results in routing patients for triage, scheduling, rescheduling, and canceling appointments, submitting medication refill requests for evaluation, and paging providers and facilities as appropriate.
Provides customer service per established departmental standards as measured by patients on post call survey. Asks clarifying questions, presents options or solutions, and understands the level of complexity of the call, escalating only those situations necessary for resolution.
Assists with organizational marketing efforts by providing associated information and referral to customer, while maintaining appropriate records for documentation. Conducts regular reporting and updating of the provider and marketing databases.
Performs additional duties based on department needs.
Maintains knowledge and efficient utilization of all information systems utilized by the department.

Licensure, Registration, and/or Certification Required:

None

Education Required:

High School Graduate

Experience Required:

Typically requires 0 -1 year experience in a call center, healthcare or other applicable customer service-related area

Knowledge, Skills & Abilities Required:

Knowledge of customer service and ability to work with a variety of patients and patient situations. Ability to follow workflows while operating in a structured environment
Basic knowledge of medical terminology is helpful but not required.
Basic understanding of computers and desktop software packages.
Ability to work in a fast-paced environment, handling a variety of customer/patient needs.
Basic multitasking and problem-solving skills, as well as organization and prioritization skills.
Ability to use/manage a multiple-line telephone system.
Demonstrated ability for analysis, logical thinking, accuracy and concern for detail.
Strong verbal communication skills and ability to interact with a diverse customer population.
Ability to provide excellent customer service and follow up. Ability to communicate with customers/patients while researching and documenting the interaction on multiple systems.
Ability to work with a variety of customers and actively listen to successfully determine the customer's needs. Ability to resolve customer issues.
Ability to work a variety of hours based on departmental business needs.

Physical Requirements and Working Conditions:

Must have functional vision, touch, speech, and hearing.
Required to sit most of the workday.
Operates all equipment necessary to perform the job.
Exposed to normal office environment and/or remote work environments
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

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Refine Your Search

patient registration representative jobs in remote

PACT Representative I

Patient Resource Representative ( Remote)

PACT Representative I

Patient Access Rep II - Patient Access Contact Center - Breast Center - Full-Time, Remote Eligible, Days

Patient Services Representative I - Remote - Nationwide

Patient Service Representative - Service Center

Scheduling and Prior Authorization Representative- Remote

Patient Service Representative - Outpatient Eligibility/Procedural Authorization

Centralized Scheduler

Patient Access Representative II - Benefits/Auth- REMOTE (Must Reside in Tampa Bay Region)

Patient Outreach Representative (Remote)

Scheduling and Authorization Coordinator

Radiology Patient Scheduling Representative

Acute Patient Access Services Representative

Pre-Registration Specialist, Per Diem

Contact Center Associate 1 - UHealth Connect (Remote)

Insurance Verification Representative - Remote (Tri-County Area)

Prior Authorizations Specialist (Medical Assistant) - 1099 Contract

Insurance Authorization Rep

Prior Authorization Rep II

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