Top 5079 Patient support manager Jobs in Remote

Patient Service Representative (Remote)
Boston Medical Center —Remote
- $20.08 - $22.61 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
1d
AR Specialist - Patient Support
Diana Health —Remote
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Health savings account
Quick Apply
13h
Customer Support - Remote
Bilt Rewards —Remote
- $50,000 - $55,000 a year
- Weekends as needed
- Remote
- Organizational skills
- Entry level
- Under 1 year
- Health insurance
- Flexible spending account
Patient Support Case Manager
ConnectMed360 —Remote
- From $60,000 a year
- Call employer
- Remote
- 5 years
- Mid-level
- Trade school
- Paid holidays
- Disability insurance
Quick Apply
Patient Service Representative - Billing
Midi Health —Remote
- $23 an hour
- Full-time
- Remote
- Mid-level
- US work authorization
- 2 years
- Dental insurance
- Paid time off
Quick Apply
Patient Service Representative - Patient Experience
Midi Health —Remote
- $60,000 a year
- Remote
- Spanish
- Google Workspace
- Writing skills
- Dental insurance
- Paid time off
Quick Apply
3d
Care Continuity & Patient Retention Manager
Call On Doc —Remote
- $65,000 - $70,000 a year
- Full-time
- Remote
- Nursing
- 5 years
- Analysis skills
- 401(k)
- Paid time off
Quick Apply
Patient Technology Support Specialist
Aviary —Dallas, TX
- $22 - $25 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
6d
Lead, Patient Care Advocate
Rely Health —Remote
- $28 - $32 an hour
- Full-time
- Bilingual
- HIPAA
- High school diploma or GED
- Paid parental leave
- Paid holidays
10d
Billing Support Operations Manager (Remote)
Rula —Los Angeles, CA
- $116,195 - $129,865 a year
- Full-time
- Remote
- 5 years
- Experience equivalent to degree accepted
- Senior level
- Paid parental leave
- Health savings account
14d
Patient Care Coordinator (Remote)
DFS Advanced Wound Care, DFS Vein Vascular and Lymphedema, DFS Medical —Remote
- $22 - $25 an hour
- Part-time
- Remote
- Mid-level
- CNA
- Wound Care
- Health insurance
- Paid time off
Quick Apply
14d
Member Advocate- Support Specialist
NOCD —Remote
- Weekends as needed
- Remote
- HIPAA
- Project management
- Bachelor's degree
- Paid parental leave
- Health insurance
Quick Apply
Care Manager – Patient Support Call Center -Remote
IQVIA —Phoenix, AZ
- $22 - $23 an hour
- Full-time
- Remote
- Spanish
- Microsoft Excel
- Microsoft Outlook
Patient Access Representative
Clinical Health Network —Remote
- $17.00 - $25.50 an hour
- Weekends as needed
- Remote
- Medical office experience
- HIPAA
- No high school diploma
- Health savings account
- AD&D insurance
Care Management Support Coordinator
Community Care of North Carolina Inc —Remote
- Full-time
- Remote
- Bilingual
- Computer literacy
- HIPAA
- Benefits from day one
Quick Apply
Customer Support Specialist
Healthcare Systems and Technologies, LLC —Remote
- Full-time
- Remote
- Clinic experience
- Bachelor's degree
- Communication skills
- Paid parental leave
- Paid holidays
Quick Apply
Case Manager
Kite Pharma —Remote
- $92,820 - $120,120 a year
- Weekends as needed
- Remote
- Spanish
- Mid-level
- Master's degree
- Health insurance
- Dental insurance
7d
Case Manager / Patient Advocate (non-clinical)
Valeris —Remote
- Monday to Friday
- Remote
- Background check
- Spanish
- Pass drug screening
- Health savings account
- AD&D insurance
Quick Apply
Patient Access Specialist - Remote
Option Care Health —Austin, TX
- Full-time
- Remote
- Customer service
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
8d
Clinic Partnership Manager
THE MAVEN PROJECT —Remote
- $60,000 - $70,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply

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Patient Service Representative (Remote)

Boston Medical Center -
Remote

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Job Details

Full-time
$20.08 - $22.61 an hour
1 day ago

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Work from home
Vision insurance
403(b)
Opportunities for advancement

Qualifications

Microsoft Excel
Email customer support
Microsoft Outlook
Phone communication
Writing skills
Coaching
English
High school diploma or GED
Emotional support for patients
Fax machines
Faxing
Patient education
Client interaction via phone calls

Full Job Description

Patient Service Representative (Remote)

49878

Remote, United States

Full Time

POSITION SUMMARY:

This position is permanently remote.

Qualified candidates must provide a stable internet connection and have a quiet and secure space that is free from interruptions to work from home

The Patient Services Rep is responsible for handling inbound and outbound communications for up to 6 BMC ambulatory practices. The Patient Services Rep will handle patient inquiries, scheduling/rescheduling appointments, following-up with patients resolving patient questions/concerns regarding medication reconciliation and refills, and insurance verification and authorization management. They will document and relay patient information to the Practices as required by the Practice’s Guidelines.

Position: Patient Service Representative (Remote)

Department: Ambulatory Call Center

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

Essential Responsibilities:

The Patient Services Rep communicates with patients and staff using multiple advanced communication tools, including phone calls, online chats, emails, faxes or mail.
Answers and resolves patient inquires, in a professional, empathetic and patient-centered way, through the use of effective listening, written and verbal communication skills.
Utilizes established Practice guidelines to ensure patients issues are addressed in a timely manner and when necessary, transfers the call to the appropriate person at the Practice for additional consultation.
Uses a computerized scheduling system to schedule/reschedules appointments determining the right amount of time required for each patient appointment.
Provides accurate and detailed information and updates patients’ records, using Epic
Provides detailed confirmation to the patient detailing where and when the appointment is, providing directions as needed, providing applicable and language specific home instructions as well as instructions for any required labs or imaging.
Identifies opportunities to improve the work processes and environment, and changes in Practice protocols; remains current on new developments in health care.
Escalates appropriately any issues that fall outside of an existing protocol or process to meet the needs of the patient
Attends scheduled training sessions for phone support, customer service, systems upgrades, newly acquired clinical systems, additional practices or other relevant training sessions, as directed by manager.
Assists in the training/orientation of new personnel under the direction of a manager and/or supervisor.
Participates in staff meetings/is expected to identify process issues that are obstacles to providing a positive patient experience.

General Duties and Standards

Adapts to changes in the departmental needs including but not limited to: offering assistance to other team members, floating, adjusting assignments, etc.
Conforms to hospital standards of performance and conduct, including those pertaining to patient rights and HIPAA and privacy rules, so that the best possible customer service and patient care may be provided.
Utilizes hospital’s behavioral standards as the basis for decision making and to support the department and the hospital’s mission and goals.
Follows established hospital infection control and safety procedures.
Other duties as needed.

JOB REQUIREMENTS

EDUCATION:

A minimum of a High School diploma/GED is required.

KNOWLEDGE AND SKILLS:

Ability to explain complicated healthcare issues to patients with empathy and concern
Ability to empathize with and coach the patient in navigating the healthcare system
Effective interpersonal skills to with a diverse group of professional and personalities in a team environment
Excellent English communication skills (oral and written) with the ability to communicate effectively with patients over the phone and in email and other communications
Must be comfortable using multiple advanced communication tools, including phone calls, online chats, emails, faxes or mail.
Strong computer skills and knowledge of Microsoft Office applications (Internet Explorer, MS Word, Excel & Outlook)
Ability to document work in a professional and efficient manner

Compensation Range:

$20.08- $22.61

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Apply Now

Refine Your Search

patient support manager jobs in remote

Patient Service Representative (Remote)

AR Specialist - Patient Support

Customer Support - Remote

Patient Support Case Manager

Patient Service Representative - Billing

Patient Service Representative - Patient Experience

Care Continuity & Patient Retention Manager

Patient Technology Support Specialist

Lead, Patient Care Advocate

Billing Support Operations Manager (Remote)

Patient Care Coordinator (Remote)

Member Advocate- Support Specialist

Care Manager – Patient Support Call Center -Remote

Patient Access Representative

Care Management Support Coordinator

Customer Support Specialist

Case Manager

Case Manager / Patient Advocate (non-clinical)

Patient Access Specialist - Remote

Clinic Partnership Manager

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