Top 496 Process line operator Jobs in Remote

CSR - Customer Service Rep - Road Breakdown Phone Support
Master Fleet National —Remote
- $17 - $19 an hour
- Weekends as needed
- Remote
- Mechanic experience
- Customer service
- Computer literacy
- Disability insurance
- Dental insurance
Quick Apply
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Leidos —Remote
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Lead EPC Substation Project Engineer
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- Engineering
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Director of EPC Transmission Line Engineering
Leidos —Remote
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- 11+ years
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Lead EPC Substation Project Engineer
Leidos —Remote
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Lead EPC Substation Project Engineer
Leidos —Remote
- $107,900 - $195,050 a year
- Full-time
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- Engineering
- System design
- Research
Senior Technical Sales Specialist - On-Line Process Octane & Fuels (Global)
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- Microsoft Excel
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Support Specialist, Pilot (Night Shift)
Liquid Robotics, a Boeing Company —Remote
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- 12 hour shift
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- Military
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3d
Telecom Engineer
Legence —Remote
- $106,000 - $138,000 a year
- Full-time
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- 5 years
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TELUS Agriculture & Consumer Goods —Remote
- Full-time
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- Computer science
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- Bachelor of Science
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Client Partner
Guidewire Software —Remote
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- Email
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- Mentoring
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Compliance Analyst I
NABIS —Rochester, NY
- $65,000 - $75,000 a year
- Full-time
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- Warehouse
- Organizational skills
- Leadership
- Health insurance
- Dental insurance
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ICAO Roster-iPACK-Government Safety Inspector Airworthiness
United Nations Development Programme (UNDP) —Remote
- Full-time
- Remote
- 3 years
- Bachelor's degree
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Partner Success Associate (Remote)
TheGuarantors —Remote
- $65,000 - $75,000 a year
- Full-time
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- Mid-level
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Operations Specialist
Discovery Senior Living —Remote
- $105,000 - $120,000 a year
- On call
- Mid-level
- Bachelor's degree
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- Paid holidays
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VP, Professional Services
Vanta —Remote
- $303,000 - $406,000 a year
- Full-time
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- Azure
- HIPAA
- AWS
- Commuter assistance
- Paid parental leave

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CSR - Customer Service Rep - Road Breakdown Phone Support

Master Fleet National
Remote

Quick Apply

Job Details

Full-time
$17 - $19 an hour
14 days ago

Benefits

Disability insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Mechanic experience
Customer service
Computer literacy
Data entry
Typing
Phone etiquette

Full Job Description

ABOUT US:

Master Fleet National is a rapidly growing, premier provider of maintenance solutions to the transportation industry. We create maintenance solutions that make maintenance our customer’s competitive advantage to aid in the success of transportation industry from the Owner Operator to the largest of Carriers and Private Fleets. We believe there is an opportunity to improve maintenance daily so we offer “World Class” solutions to help drive cost out of our customer’s business.

Assisting truck drivers experiencing breakdown issues or needing maintenance across the United States and Canada is the core of our business. Our team of Customer Service Reps provide our front line support helping drivers get back on the road and keeping freight moving.

IMAGINE THIS:

Working for an organization where you are still you, and not a number.
Being valued for your input and asked to help move the business forward.
The ability to see the positive impact you make on a daily basis.
A rapidly growing company that wants to invest in you and your success

ENOUGH ABOUT US… HERE’S THE PROFILE OF OUR IDEAL CANDIDATE:

You are self-motivated with a passion for success
You possess a sense of urgency in your work with an eye for details
You drive yourself harder than anyone else ever could
You have a proven track record of success, exceeding expectations and teamwork
You pride yourself in reliability and driving to find efficiency and improvement in all you do

HOURS:

Our team works 4 10-hour shifts each week. Times listed are Central Time.

Shifts are generally Sun-Wed, or Wed-Sat.
1st Shift works 5:30am - 3:30pm
2nd Shift works 11:30am - 9:30pm
3rd Shift works 8:30pm - 6:30am

BASIC FUNCTIONS:

-Receive inbound calls, emails and Customer Portal communication regarding Commercial Vehicles needing service across the country.

-Manage all aspects of the incident from gathering all pertinent details, problem solving, contacting/dispatching vendors, communicating to appropriate parties, following up and incident completion.

Enter data into system immediately while on the call
Assess and assign open events
Verify proper authorization has been obtained and customer stances followed
Assign appropriate vendor to make required repairs
Advise the customer of the estimated time of arrival of vendor
Assist as needed in resolving customer inquiries
Make outbound calls to get updates on open/pending incidents
Maintain open communications with customers, employees, supervisors, and manager
Work with team to meet or exceed KPI’s

-Open dialogue and participation during monthly Business Partnerships

-Work on improving process and procedures

-Other various tasks as they come up

ROLE AND BEHAVIOR DESCRIPTION:

Detail-Oriented
Customer-Focused
Problem Solver
Organized Multi-tasker
Listener/Problem Solver
Strategic Thinker
Computer User with Typing Skills
Heavy Truck or Automotive Mechanic Background/Knowledge a plus

We're looking for top quality Customer Service people with fresh ideas, great attitude and positive approach to customer service to help us build on our great momentum. You'll work with a team of people who take the initiative to handle customer communication regarding drivers broken down, find out what the driver needs, get them help, keep them informed and get them moving again. You're the lifeline that keeps the freight moving. Master Fleet National runs 24/7.

If you believe you can bring excitement, innovation and a desire to foster a servant leadership environment, we want to hear from you. We offer a benefit package including dental, vision, short term disability, life insurance, and 401k. We offer a progressive vacation schedule, with time off available after 90 days of employment. Great people deserve great benefits!

Master Fleet National’s Fleet Roadside Assistance is a 24/7 roadside breakdown service for some of the nation’s largest fleets.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

401(k)
Dental insurance
Paid time off
Vision insurance

Shift:

10 hour shift

Application Question(s):

How do you feel you would be a good fit for this position?

Experience:

Customer service: 2 years (Preferred)
Transportation/Logistics: 1 year (Preferred)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)

Work Location: Remote

Quick Apply

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I want to receive the latest job alert for process line operator in remote

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