Top 2619 Production support manager Jobs in Remote

Product Manager Production Support
MetLife —Remote
- $102,000 - $171,100 a year
- Email
- Analysis skills
- Product management
- Travel
- Paid holidays
- Disability insurance
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QA Lead
Rugiet Health —Remote
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- Remote
- Mentoring
- Senior level
- Leadership
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Technology Sourcing Manager (Remote - United States)
Yelp —Remote
- $104,000 - $137,000 a year
- Full-time
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Technical Product Manager
Blenderbox —Remote
- $110,000 - $135,000 a year
- Full-time
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- Computer science
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- Health savings account
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Implementation Project Manager - Investment and Asset Management Platforms
Cutter Associates —Remote
- $170,000 - $200,000 a year
- Full-time
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- Mid-level
- 8 years
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- Profit sharing
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Customer Support Manager-Tier 2 (Austin, TX)
Accruent —Remote
- $76,700 - $128,100 a year
- Remote
- 5 years
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RethinkFirst —Remote
- Full-time
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- Microsoft Excel
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Construction Manager (contract)
Microsoft —Remote
- $80 - $90 an hour
- Contract
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- Analysis skills
- Bachelor's degree
- US work authorization
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Manager, AP/AR
General Dynamics Ordnance & Tactical Systems —Saint Petersburg, FL
- $80,750 - $142,740 a year
- Full-time
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- Microsoft Excel
- 5 years
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Production Manager
CrossCountry Mortgage, LLC —Remote
- Full-time
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- Windows
- Wellness program
- Disability insurance
Facilities Operations Manager
OpenAI —Remote
- $159,000 - $240,000 a year
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- 8 years
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Senior Release Manager
NinjaOne —Remote
- $110,000 - $170,000 a year
- Full-time
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- 5 years
- AWS
- Bachelor's degree
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Senior Manager, Healthcare Communications
Thrive Global Holdings, Inc. —Remote
- $136,000 - $180,000 a year
- Full-time
- Remote
- 8 years
- Organizational skills
- Senior level
- Health insurance
- Dental insurance
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Process Innovation Manager
MultiTech —Remote
- $120,000 - $145,000 a year
- Full-time
- Remote
- Inventory management
- 5 years
- Engineering
- Health savings account
- AD&D insurance
Quick Apply
11d
Production Manager
ARRISE —Remote
- Remote
- 5 years
- Math
- Math
Encompass Support Manager
CrossCountry Mortgage, LLC —Remote
- Full-time
- Senior level
- Leadership
- 2 years
- Wellness program
- Disability insurance
Operations Manager – Amazon USA Private Label
Durabasics —Remote
- Full-time
- Mentoring
- Senior level
Quick Apply
Licensed Health Insurance | Sales Supervisor |Port St. Lucie, FL | Temp
Teleperformance USA —Port Saint Lucie, FL
- Temporary
- Remote
- Mid-level
- High school diploma or GED
- Mentoring
- Health insurance
- Dental insurance
Commercial Loss Project Manager
Servpro Industries, LLC —Remote
- $82,200 - $106,800 a year
- Full-time
- Remote
- 5 years
- Travel
- Experience equivalent to degree accepted
- Profit sharing
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Real Estate Sales Agent - High-Quality Leads and Full Support
PorchLight Realty —Del Mar, CA
- $48,226.91 - $196,492.21 a year
- Weekends as needed
- Remote
- Mid-level
- Real Estate License
- Communication skills
- Flexible schedule

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Product Manager Production Support

MetLife -
Remote

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Job Details

Full-time
$102,000 - $171,100 a year
5 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Volunteer time off
Life insurance

Qualifications

System development product management
Defect resolution root cause analysis
FMLA
Triage
AI tools proficiency
Disability insurance knowledge
Incident management operations support
Problem management
Application support
Failure analysis
Production troubleshooting

Full Job Description

Working Schedule

Full-Time

Work Arrangement

Virtual

Travel Required

10%

Relocation Assistance Available

Posted Date

21-Jul-2026

Job ID

18777

Description and Requirements

The Team You Will Join

Join the nation’s largest non-medical carrier of group insurance, where your work will impact over 55,000 customers and cover more than 50 million employees and family members. As part of MetLife’s Group Benefits team, you’ll deliver innovative benefits solutions - life, disability, dental, vision, and voluntary benefits - tailored to today’s employers and workforces. Collaborate with customers, brokers, and partners to expand our offerings and reimagine digital experiences. Join us and be part of an organization committed to supporting customers when they need us most.

The Opportunity

The Product Manager, Production Support & AI-Driven Delivery is accountable for end-to-end product performance in production, ensuring stability, scalability, and continuous improvement of AI-enabled solutions across Disability & Leave (D&L). This role goes beyond traditional product management—owning live product outcomes, production health, and AI-enabled evolution. You are responsible for ensuring solutions not only launch successfully, but operate reliably, adapt intelligently, and improve continuously through AI-driven insights and feedback loops. You act as the bridge between product, operations, and engineering, using deep domain expertise and AI capabilities to prioritize, diagnose, and resolve production issues at speed while shaping forward-looking enhancements.

Key Responsibilities

Own end-to-end production health and performance for AI-enabled claims products and workflows.
Monitor system performance, SLAs, and user experience across claim journeys.
Lead production issue triage, resolution, and root cause analysis.
Partner with engineering, operations, and stakeholders to prioritize work and ensure rapid issue resolution.
Drive continuous improvement by eliminating recurring defects through systemic fixes and process enhancements.
Oversee FINEOS/Catalyst integration and optimization, collaborating with FINEOS to enhance performance, resolve issues, and support scalable AI capabilities.

Required Qualifications

5+ years in product management, production support, or operations leadership within Group Benefits, Disability, or similar domains
Strong knowledge of Disability & Leave (STD, LTD, FMLA, PFML, ADAAA) processes and systems
Proven experience managing production incidents, triage, and root cause analysis
Experience working with AI-enabled solutions in production or near-production environments
Ability to make high-impact decisions under ambiguity at speed
Strong analytical and problem-solving skills with a data-driven mindset

Preferred Qualifications

Strong leadership skills

The expected salary range for this position is $102,000 - $171,100. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”).

If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.

Apply Now

Refine Your Search

production support manager jobs in remote

Product Manager Production Support

QA Lead

Technology Sourcing Manager (Remote - United States)

Technical Product Manager

Implementation Project Manager - Investment and Asset Management Platforms

Customer Support Manager-Tier 2 (Austin, TX)

Manager, RCM Services

Construction Manager (contract)

Manager, AP/AR

Production Manager

Facilities Operations Manager

Senior Release Manager

Senior Manager, Healthcare Communications

Process Innovation Manager

Production Manager

Encompass Support Manager

Operations Manager – Amazon USA Private Label

Licensed Health Insurance | Sales Supervisor |Port St. Lucie, FL | Temp

Commercial Loss Project Manager

Real Estate Sales Agent - High-Quality Leads and Full Support

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