Top 655 Remote customer service mortgage Jobs in Remote

Quality Control Auditor - Fully Remote
Neighbors Bank —Missouri
- $60,000 a year
- Remote
- Research
- Mid-level
- Presentation skills
- Wellness program
- Paid holidays
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2d
Application Support Analyst
Kind Lending, LLC —Remote
- $31.25 an hour
- Full-time
- Remote
- US work authorization
- In-person
- Communication skills
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2d
Client Care Coordinator
Mutual of Omaha Mortgage —Remote
- $18 - $20 an hour
- Full-time
- Remote
- Banking
- Entry level
- Under 1 year
- Paid holidays
- Health insurance
Quick Apply
2d
Mortgage Loan Processor
MIDLAND FEDERAL SAVINGS AND LOAN ASSOCIATION —Remote
- $55,000 - $65,000 a year
- Full-time
- Remote
- Customer service
- Mid-level
- Communication skills
- Dental insurance
- Paid time off
Quick Apply
Non-QM Underwriter
Acrisure Mortgage LLC —Remote
- From $43 an hour
- Full-time
- Background check
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
7d
Escrow Closer - can be remote
Foundation Title and Escrow Series, LLC —Remote
- $55,000 - $75,000 a year
- Remote
- Customer service
- Mid-level
- Residential
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Transaction Management Associate
Zillow.com —Remote
- $25.00 - $39.40 an hour
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- Finance
Mortgage Loan Processor - REMOTE
AmeriSave Mortgage Corp. —Remote
- $17 an hour
- Monday to Friday
- Remote
- Mid-level
- 2 years
- Communication skills
- Paid training
- Disability insurance
Quick Apply
13d
Customer Success Manager, Mortgage
Argyle —Remote
- $110,000 - $130,000 a year
- Full-time
- Remote
- Background check
- Mid-level
- 3 years
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Processing Manager
Premier Mortgage Associates —Remote
- $95,000 - $110,000 a year
- Overtime
- Remote
- 5 years
- Mid-level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative (Remote)
Village Capital & Investment —Draper, UT
- From $16 an hour
- 8 hour shift
- Remote
- High school diploma or GED
- Organizational skills
- Computer skills
- Paid training
- Health insurance
Quick Apply
Customer Service Representative - REMOTE
ServiceMac, LLC —Fort Mill, SC
- $16.07 - $21.41 an hour
- Full-time
- Remote
- Background check
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
Quick Apply
15h
Processor - Remote
Splitero —San Diego, CA
- From $94,000 a year
- Remote
- Mid-level
- 3 years
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Experience Banker
Leader Bank —Remote
- $46,271.28 - $58,406.92 a year
- Full-time
- Remote
- Computer literacy
- Mid-level
- Organizational skills
- Wellness program
- Paid holidays
Quick Apply
Sr Dispute Correspondence Specialist (REMOTE)
Carrington Mortgage Holdings —Westfield, IN
- $26 - $29 an hour
- Full-time
- Remote
- Writing skills
- Research
- Mid-level
- Health insurance
- Tuition reimbursement
Transaction Coordinator (Real Estate)
1 Source Central Services LLC —Remote
- $40,000 - $45,000 a year
- Full-time
- Remote
- Sales
- Mid-level
- Residential
- Paid time off
- Opportunities for advancement
Quick Apply
Mortgage Loan Processor - Reverse
Mutual of Omaha Mortgage —Remote
- $24 - $30 an hour
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- 2 years
- Paid holidays
- Health insurance
Quick Apply
Application Specialist
McGowan Mortgages —Remote
- $50,000 - $65,000 a year
- Remote
- Spanish
- English
- Mid-level
- Paid training
Quick Apply
Remote Mortgage Underwriter I
Visio Lending —Remote
- $0 a year
- Overtime
- Hybrid work
- Microsoft Excel
- Customer service
- Research
Quick Apply
Customer Service Analyst
Nationwide Property & Appraisal Services LLC —Voorhees, NJ
- $18 - $20 an hour
- Overtime
- Remote
- Bilingual
- Mid-level
- Windows
- Work from home
Quick Apply

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remote customer service mortgage jobs near remote

Quality Control Auditor - Fully Remote

Neighbors Bank -
Missouri

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Job Details

$60,000 a year
2 days ago

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
Paid time off
401(k) matching

Qualifications

Loan compliance checks
Underwriting guidelines adherence
Post-closing quality control (loan processing)
Data-driven problem-solving
Regulatory compliance analysis
TRID compliance

Full Job Description

$60,000/yr, paid hourly

Quality Control Auditor

Remote - United States | Compliance & Risk | Neighbors Bank

At Neighbors Bank, we know that delivering exceptional mortgage experiences starts long before a loan closes. It takes careful oversight, strong partnerships, and a team that's committed to doing things the right way. That's where you come in.

We're looking for a detail-oriented, analytical professional to join our Risk Management team as a Quality Control Auditor. In this role, you'll help protect the integrity of our mortgage operations by reviewing loan originations and servicing activity, identifying opportunities for improvement, and ensuring compliance with company policies, investor requirements, and regulatory guidelines.

If you're someone who enjoys uncovering trends, solving complex problems, and making processes stronger through thoughtful analysis, we'd love to talk.

What You'll Do

Conduct quality control audits of mortgage loan originations and servicing activities to ensure compliance with company policies, investor requirements, and regulatory guidelines.
Review loan files, underwriting decisions, and processes to identify deficiencies, monitor trends, and support corrective actions.
Partner with third-party vendors and cross-functional teams to gather information, resolve audit findings, and strengthen quality throughout the mortgage loan lifecycle.
Analyze audit results, assist with root cause analysis, and prepare clear, actionable reports that support continuous process improvement.
Prepare responses to external audit findings and assist with self-reporting to investors and agencies when required.
Stay current on federal and state regulations, investor requirements, and agency guidelines that impact mortgage operations.

What We're Looking For

We're not just looking for someone who can complete audits. We're looking for someone who's naturally curious, enjoys digging into the details, and takes pride in helping build stronger processes through objective analysis.

While this role works closely with teammates, leaders, and third-party partners, much of the day-to-day work requires independent focus. Success comes from staying organized, managing multiple priorities, and following projects through to completion with minimal oversight.

Minimum Requirements:

1+ years of experience performing mortgage origination quality control or mortgage servicing quality control. Experience in loan processing, underwriting, closing, or servicing alone does not satisfy this requirement.
1+ years of experience independently reviewing mortgage loan files for compliance with investor and agency guidelines, including Conventional, FHA, VA, and/or USDA loan programs.
Complete understanding of TRID guidelines and other applicable federal mortgage regulations as they relate to mortgage quality control.

You'll Thrive in This Role If You:

Notice what others miss by reviewing documentation carefully and identifying inconsistencies before they become larger issues.
Think analytically by connecting audit findings, identifying trends, and helping uncover root causes.
Stay organized while managing multiple audits, deadlines, and follow-up activities without sacrificing accuracy.
Communicate with confidence by presenting findings clearly and collaborating professionally across departments and with external partners.
Adapt quickly as regulations, investor requirements, and business priorities evolve.
Take ownership of your work and enjoy balancing independent responsibilities with collaborative problem solving.

Where We're Hiring and When Can You Start?

Neighbors Bank is actively hiring candidates who reside in only the following states: AL, AZ, AR, FL, GA (all counties except DeKalb and Fulton), ID, IN, IA, KS, MS, MO, MT, OK, SC, TX, UT, and VA.

Unfortunately, we cannot consider any exceptions to this location requirement.

Why You'll Love Working at Neighbors Bank

Innovative, Meaningful Work: You'll join a team that values collaboration, personality, and excellence while supporting a bank that's always evolving.

Award-Winning Remote Culture: We've been recognized as one of the Top Workplaces in Financial Services and we're proud to keep that momentum going.

Remote Flexibility: Work from any of our hiring states, from the comfort of your home, while staying connected with a supportive and engaged team.

Compensation & Benefits: Competitive pay ($28.85/hr.) plus a full suite of benefits: health and dental coverage, 401(k) match, PTO, paid holidays, wellness program, monthly WFH reimbursement, and more.

A Quick Note

This role isn't for you if you prefer to stick to routine or shy away from details. Every day brings something different - from researching account activity to helping resolve customer questions - and success here depends on curiosity, precision, and follow-through. If you're someone who finds satisfaction in uncovering small discrepancies, organizing information, working independently, and seeing tasks through to completion, you'll feel right at home.

Also know we're an increasingly AI-forward company. We don't expect anyone to be an expert, but we do expect curiosity and a willingness to evolve. The people who thrive here actively look for ways to use new tools and technology (including AI) to improve how they work and the results they produce over time. Those who are resistant to embracing new technology and AI will likely find this environment challenging.

Let's build something great together!

Choose the opportunities that fit you best. We encourage candidates to apply only for roles that genuinely match their experience, interests, and long-term goals. To support a thoughtful hiring process, candidates are limited to 3 applications within any rolling 12-month period.

The People and the Culture are Neighbors Bank's greatest strengths. We seek individuals who are passionate about their job, deliver results with integrity, and enjoy enhancing the lives of others every day.

Neighbors Bank's recognition as being a Top Workplace in Financial Services: Top Workplaces.

Neighbors Bank is proud to be an Equal Opportunity Employer committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.

Pay: $60,000.00 per year

Work Location: Remote

Quick Apply

Refine Your Search

remote customer service mortgage jobs in remote

Quality Control Auditor - Fully Remote

Application Support Analyst

Client Care Coordinator

Mortgage Loan Processor

Non-QM Underwriter

Escrow Closer - can be remote

Transaction Management Associate

Mortgage Loan Processor - REMOTE

Customer Success Manager, Mortgage

Processing Manager

Customer Service Representative (Remote)

Customer Service Representative - REMOTE

Processor - Remote

Experience Banker

Sr Dispute Correspondence Specialist (REMOTE)

Transaction Coordinator (Real Estate)

Mortgage Loan Processor - Reverse

Application Specialist

Remote Mortgage Underwriter I

Customer Service Analyst

I want to receive the latest job alert for remote customer service mortgage in remote

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$60,000/yr, paid hourly

Quality Control Auditor

What You'll Do

What We're Looking For

You'll Thrive in This Role If You:

Where We're Hiring and When Can You Start?

Why You'll Love Working at Neighbors Bank

A Quick Note

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