Proposal / Capture Manager
Position Summary
Our client, [Confidential Company] is seeking an experienced Proposal Manager to lead the development of winning proposals for federal, state, and local government opportunities. This individual will manage the full proposal lifecycle, from opportunity assessment and capture support through proposal submission and post-submission activities. The Proposal Manager will work closely with executives, subject matter experts, operations leaders, technology teams, and external partners to develop compelling, compliant, and competitive proposals that showcase [Confidential Company]'s capabilities.
The ideal candidate thrives in a fast-paced environment, can manage multiple concurrent proposals, and has experience responding to complex government solicitations involving healthcare services, contact center operations, case management, program administration, technology-enabled services, and business process outsourcing.
About [Confidential Company]
[Confidential Company] is a government services company supporting federal and state agencies across healthcare, workforce development, public assistance, contact center operations, case management, records management, dispute resolution, and technology-enabled business services. Current and past programs include support for CMS, FEMA, DEA, state unemployment agencies, Medicaid programs, Medicare appeals, medical review programs, and Independent Dispute Resolution Entity (IDRE) services. [Confidential Company] delivers large-scale surge staffing, contact center operations, adjudication services, medical and legal review support, document management, and technology-driven workflow solutions.
Key Responsibilities
This individual will:
Proposal Leadership
- Lead the end-to-end management of federal, state, and local government proposal efforts.
- Develop proposal schedules, outlines, compliance matrices, storyboards, and production plans.
- Coordinate proposal activities across technical, management, operational, pricing, and executive teams.
- Facilitate kick-off meetings, color team reviews, solutioning sessions, and proposal status meetings.
- Manage multiple proposals and task orders simultaneously while maintaining quality and compliance.
Proposal Development
- Analyze RFPs, RFQs, RFIs, ITBs, task orders, and other procurement documents.
- Develop compliance matrices and proposal response strategies.
- Draft, edit, and integrate proposal content into a cohesive and compelling narrative.
- Translate technical and operational concepts into clear, persuasive writing.
- Ensure proposal responses clearly address evaluation criteria, technical requirements, management approaches, and past performance qualifications.
- Develop executive summaries, management plans, staffing approaches, transition plans, quality assurance plans, and risk mitigation narratives.
Collaboration & Subject Matter Expert Coordination
- Interview subject matter experts and operational leaders to extract information needed for proposal responses.
- Collaborate with healthcare, contact center, adjudication, technology, and program management teams to develop solution approaches.
- Work closely with teaming partners, subcontractors, and consultants to gather required proposal content and documentation.
- Coordinate collection of resumes, staffing plans, certifications, licenses, corporate qualifications, and past performance references.
Compliance & Quality
- Ensure all proposal submissions are fully compliant with solicitation requirements.
- Review proposals against evaluation criteria and scoring methodologies.
- Manage quality assurance reviews and incorporate reviewer feedback.
- Verify adherence to page limits, formatting requirements, file naming conventions, and submission instructions.
- Maintain proposal libraries, templates, resumes, past performance repositories, and knowledge management resources.
Capture & Business Development Support
- Assist with opportunity qualification and bid/no-bid decisions.
- Support capture managers and business development leaders in pre-RFP activities.
- Conduct research on agencies, programs, competitors, and procurement trends.
- Help develop win strategies, discriminators, and proposal themes.
- Track opportunities through various procurement platforms and government portals.
Production & Submission
- Manage final proposal production and packaging.
- Coordinate electronic submissions through government procurement systems and portals.
- Ensure all required forms, certifications, representations, and attachments are completed accurately.
- Maintain proposal records and submission documentation.
Required Qualifications
- Bachelor's degree in Business, Communications, Public Administration, Healthcare Administration, English, Political Science, or a related field.
- 5+ years of proposal management experience supporting federal or state government contracting.
- Demonstrated experience managing complex proposals exceeding $5 million in contract value.
- Strong understanding of government procurement processes and solicitation requirements.
- Exceptional writing, editing, and organizational skills.
- Experience leading proposal teams and coordinating cross-functional contributors.
- Ability to manage multiple deadlines in a fast-paced environment.
- Advanced proficiency with Microsoft Word, Excel, PowerPoint, SharePoint, and Teams.
Preferred Qualifications
- A PMP certification or equivalent proposal management credentials.
- Experience supporting proposals for agencies such as CMS, HHS, FEMA, DHS, DEA, state Medicaid agencies, workforce agencies, or other public sector organizations.
- Experience with healthcare operations, Medicare or Medicaid programs, contact center operations, adjudication services, dispute resolution programs, or records management services.
- Familiarity with GSA schedules, BPAs, IDIQs, task orders, and state procurement vehicles.
- Experience working with Amazon Connect, CRM platforms, workflow systems, or cloud-based operational environments.
- Understanding of healthcare regulatory programs and government compliance requirements.
Knowledge, Skills & Abilities
- Outstanding written communication and proposal storytelling abilities.
- Strong project management and deadline management skills.
- Ability to synthesize information from diverse subject matter experts.
- Strong attention to detail and commitment to compliance.
- Ability to identify proposal strengths, weaknesses, opportunities, and risks.
- Comfort working with executive leadership and government contracting professionals.
- Ability to work independently while managing competing priorities.
- Strong analytical and critical-thinking skills.
What Success Looks Like
A successful Proposal Manager will quickly understand [Confidential Company]'s portfolio of services, including contact center operations, healthcare administration, adjudication, case management, medical review, legal arbitration, records management, and technology-enabled service delivery. They will consistently produce compliant, compelling proposals that clearly articulate the company's value proposition, leverage relevant past performance, and improve the organization's overall win rate across federal and state government opportunities.
Compensation
Base Salary $100,000-185,000 annually
- Compensation is competitive and will be commensurate with experience, qualifications, and aligned to the seniority, scope, and market for this role. Total compensation includes base salary and performance-based incentives, along with a comprehensive benefits package for full-time employees, including health, dental, and vision coverage, retirement plan options, paid time off, and company-sponsored benefits.
Screenings Requested:
You may receive requests for background checks and/or drug screening regarding this employment opportunity. Respond to all requests quickly as we anticipate filling our vacancies quickly and non-responses may result in disqualification for this opportunity.
Reasonable Accommodation
If you require alternative methods of application or screening, you must approach the employer directly to request this. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
EEO Statement
[Confidential Company] is an Equal Opportunity Employer. All employment decisions at [Confidential Company] are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
Pay: $100,000.00 - $200,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Will you, if selected to move forward for an interview be able to provide writing samples to show you meet the requirements and scope of this role?
Education:
Experience:
- Proposal writing: 3 years (Required)
Work Location: Remote
